Officejet
Page
HP Officejet 7000 E809 Wide Format printer
Safety information
Copyright information
Hewlett-Packard Company notices
Acknowledgements
Contents
Maintain and troubleshoot
Contents
Control-panel lights reference
Support and warranty
HP supplies
Device specifications
Regulatory information
Get started
Find other resources for the product
Find the device model number
Accessibility
Visual
Understand the device parts
Front view
Mobility
Support
Control panel
Turn off the device
Connection information
Back view
Eco-Tips
Select print media
Recommended papers for printing
HP Photo Value Packs
Paper
Tips for selecting and using print media
Recommended papers for photo printing
HP Advanced Photo Paper
HP Everyday Photo Paper
Understand specifications for supported media
Cards and envelopes
Photo media
Transparencies
Understand supported sizes
Media size Standard media sizes
Understand supported media types and weights
Media size
Set minimum margins
Media Left Right Top Bottom Margin
Load media
Load input tray
Change print settings
To change default settings for all future jobs Windows
To change settings Mac OS
Print on special and custom-sized media
Click Start, then click Printers or Printers and Faxes. Or
Print borderless
To print a borderless document Windows
To print on special or custom-sized media Mac OS
Click Manage Custom Sizes in the Paper Size pull-down menu
Click Properties, Setup, or Preferences
Print a Web page Windows only
To print a borderless document Mac OS
Open the Paper Type/Quality panel
Cancel a print job
To print a Web
Windows
Manage the device
Mac OS
Administer the device
Monitor the device
Use device management tools
Embedded Web server
To open the embedded Web server
Toolbox Windows
Embedded Web server pages
Open the Toolbox
Toolbox tabs
Use the HP Solution Center Windows
To open the HP Solution Center
HP Utility Mac OS
Network Toolbox
Open the HP Utility To open the HP Utility
Understand the printer status
HP Utility
To print the Printer Status
Understand the network configuration status report
To connect the device before installing the software
Configure the device Windows
Direct connection
Network connection
To share the device on a locally shared network
Install the device on a network
Install the device software on client computers
Configure the device Mac OS
To install the software for network or direct connection
To share the device on a locally shared network
Select Network Printer or Network Printer Server
Configure your firewall to work with HP devices Windows only
To share the device among computers
Incoming UDP ports 137, 138, 161
Advanced firewall information
Printing
Uninstall and reinstall the software
To uninstall from a Macintosh computer
Double-clickHewlett-Packard
Work with ink cartridges
Information on ink cartridges and the printhead
Check the estimated ink levels
Related topics
Replace the ink cartridges
To replace the ink cartridges
Chapter
Usage information collection
To print a print quality report
Print and evaluate a print quality report
To turn off usage information collection
To evaluate the Print Quality Diagnostic
Ink Levels
Good color bars
Ragged, irregularly streaked, or faded bars
Example of Bad Color Bars Top black bar is ragged on one end
Regular white streaks in the bars
Bar colors are not uniform
Large Black Font Text
Alignment Patterns
Troubleshooting tips and resources
If you see no defects
Device shuts down unexpectedly
Solve printing problems
Device takes a long time to print
Blank or partial page printed
Something on the page is missing or incorrect
Print troubleshooting
Placement of the text or graphics is wrong
Check the page-orientation setting
Check how the media is loaded
Envelopes print incorrectly
Product is not responding
Solution 1 Turn on the product
Solution 2 Load paper in the input tray
Solution 3 Select the correct printer
Solution 4 Check the printer driver status
Solution 7 Clear the paper jam
Solution 6 Remove all cancelled print jobs from the queue
Solution 8 Make sure the print carriage can move freely
Solution 10 Restart the product
Solution 1 Restart the product
Solution 2 Print a previously saved version of the document
Product prints meaningless characters
Nothing happens when I try to print
Solution 4 Check the printer driver status
Pages in my document came out in the wrong order
Solution 1 Check the printer margins
To check your margin settings
Solution 2 Verify the paper size setting
Solution 3 Load the stack of paper correctly
Solution 1 Check the margin settings
Solution 2 Check the layout of the document
Text or graphics are cut off at the edge
To preview the print layout
Solution 4 Try printing with borders
Solution 3 Load the stack of papers correctly
Blank page came out while printing
Solution 3 Check the ink levels
Print quality troubleshooting
Solution 4 Clean the printhead
Solution 2 Check the paper loaded in the input tray
Wrong, inaccurate, or bleeding colors
Solution 3 Check the paper type
Solution 4 Check the ink levels
Solution 6 Align the printhead
Solution 5 Check the print settings
Solution 7 Clean the printhead
Solution 8 Contact HP support
Ink is not filling the text or graphics completely
Solution 2 Check the ink levels
Solution 3 Check the print settings
Solution 4 Check the paper type
Solution 5 Clean the printhead
Solution 6 Contact HP support
Solution 1 Check the paper type
Solution 2 Use a higher print quality setting
Solution 3 Rotate the image
Solution 1 Make sure the paper is loaded correctly
Solution 2 Check your print settings
Solution 4 Align the printhead
Solution 2 Check the paper type
Solution 1 Check the print settings
Printouts are faded or have dull colors
Solution 5 Contact HP support
Printouts seem blurry or fuzzy
Solution 2 Use a higher quality image
Solution 3 Print the image in a smaller size
Printouts are slanted or skewed
Solution 2 Make sure only one type of paper is loaded
Printouts have vertical streaks
Solution 1 Print on a page of plain paper
To remove excess ink using plain paper
Solution 2 Wait while the ink dries
Ink streaks on the back of the paper
Solution 2 Make sure the paper is loaded correctly
Solution 4 Clean the rollers
Solution 5 Check for a paper jam
Solution 6 Service the product
Solution 1 Wait before you attempt to reprint
Poor black text
Solution 2 Use TrueType or OpenType fonts
Solution 3 Align the printhead
Advanced printhead maintenance
Solution 1 Use a lower print quality setting
Solution 3 Contact HP support
Product prints slowly
To clean the printhead from the control panel
To clean the printhead from the Printer Toolbox Windows
To clean the printhead from the Toolbox Mac OS
To clean the printhead from the embedded Web server
Align the printhead
To align the printhead from the control panel
Solve paper-feed problems
To align the printhead from the embedded Web server
Media is not supported for the printer or tray
Media is not picked up from a tray
Solve device management problems
Embedded Web server cannot be opened
General network troubleshooting
Solve network problems
Check the device IP address
Troubleshoot installation issues
Hardware installation suggestions
Make sure the ink cartridges are properly installed
Software installation suggestions
Solve network problems
Verify installation preliminaries
Check the computer system
To reset the devices network settings
Clear jams
Tips for avoiding jams
Clear a jam in the device
To clear a jam
Printhead problem and advanced printhead maintenance
Errors Windows
Incompatible Printhead
Printhead problem The following printhead has a problem
Advanced printhead maintenance To reinstall the printhead
Chapter
To clean the printhead
Chapter
To clean the electrical contacts in the product
Device Disconnected
Ink Service Capacity Warning
Ink Alert
Cartridge Problem
Following cartridge has a problem
Ink system failure
Following cartridge appears to be missing or damaged
Paper Mismatch
Cartridge cradle cannot move
Paper Jam
Printer is out of paper
Ink Service Capacity Warning
Printer Offline
Printer Paused
Document failed to print
Previously used genuine HP cartridge
General printer error
Following cartridges are previously used
Control-panel lights reference
Interpreting control-panel lights
Light description/Light pattern
Chapter
Light description/Light pattern
Light description/Light pattern
All lights are on
HP supplies
Ink cartridges
HP media
Support and warranty
Before you call
Support process
HP support by phone
Phone support period
Telephone support numbers
DQGHUH3UHLVHJHOWHQ
Placing a call
Model number see Find the device model number
Hewlett-Packard limited warranty statement
Ink cartridge warranty information
Device specifications
System requirements
Print resolution
Regulatory information
Toxic and hazardous substance table 127
LED indicator statement
Declaration of conformity
Material safety data sheets
Paper use
Plastics
Recycling program
Power consumption
Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση
Appendix D Regulatory information
Third-party licenses
OpenSSL
Third-party licenses 135
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Index
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Hewlett-Packard Development Company, L.P
