Chapter 4

If you are concerned about providing this anonymous information, you can make this information inaccessible by turning off the memory chip's ability to collect the product's usage information:

To turn off usage information collection

On the product control panel, press and hold the Resume button and Network button until the ink cartridge lights blink, approximately five seconds, and then release the buttons.

NOTE: If you turn off the memory chip's ability to collect the product's usage information, you can still continue to use the cartridge in the HP product.

Print and evaluate a print quality report

Print quality problems can have many causes: software settings, a poor image file, or the printing system itself. If you are unhappy with the quality of your prints, a Print Quality Diagnostic page can help you determine if the printing system is working properly.

This section includes the following topics:

To print a print quality report

To evaluate the Print Quality Diagnostic Page

To print a print quality report

Control panel: Press and hold the Power button, press the Cancel button seven times, press the Resume button two times, and release the Power button.

Embedded Web server: Click the Settings tab, click Device Services in the left pane, select Print Quality Report from the drop-down list in the Print Quality section, and then click Run Diagnostic.

HP Toolbox (Windows): Click the Device Services tab, and then click Print a Print Quality Diagnostics page and follow the onscreen instructions.

HP Utility (Mac OS X): Click Print Quality Diagnostics and then click Print Page.

48 Maintain and troubleshoot

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HP 7000 manual Print and evaluate a print quality report, To print a print quality report