If parts of the document are still missing, the printer settings might be overridden by the software program print settings. Select the appropriate print settings from within the software program.

Envelope is printed at an angle

Solution:

1.Slide the flap inside the envelope before loading it in the printer. For more information about loading envelopes, see Print envelopes.

2.Confirm that the paper guide fits firmly against the edge of the envelope.

3.Reprint the envelope.

Document does not reflect the new print settings

Solution: The printer settings might differ from the software program print settings. Select the appropriate print settings within the software program.

If you continue to have problems

If you continue to have problems after investigating the troubleshooting topics, shut down your computer and then restart it.

If you still have questions after restarting your computer, visit HP Technical Support at www.hp.com/support.

For information about the support process, see HP support.

Troubleshooting

If you continue to have problems

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