Solution 2: Check the print quality setting

Solution: Check the quality setting. Use a higher quality setting to increase the amount of ink used for printing.

For more information, see:

Change the print speed or quality

Maximum dpi

Cause: The print quality setting was set too low.

If this did not solve the issue, try the next solution.

Solution 3: If the print cartridge was dropped, wait for it to recover

Solution: Allow half an hour for the print cartridge to recover.

Cause: A print cartridge was jarred or handled roughly during installation. If this did not solve the issue, try the next solution.

Solution 4: Clean the print cartridge nozzles

Solution: Check the print cartridges. If it looks as though there are fibers or dust around the ink nozzles, clean the ink nozzle area of the print cartridge.

For more information, see:

Manually clean print cartridges

Cause: The print cartridge nozzles needed to be cleaned.

If this did not solve the issue, try the next solution.

Solution 5: Clean the print cartridges

Solution: Check the estimated ink levels remaining in the print cartridges.

NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the print cartridges until print quality becomes unacceptable.

If there is ink remaining in the print cartridges, but you are still noticing a problem, print a self-test report to determine if there is a problem with the print cartridges. If the self-test report shows a problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges.

For more information, see Print a test page.

Cause: The print cartridges needed to be cleaned or there was insufficient ink.

Troubleshooting

Print quality is poor

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