Manuals
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HP
D2500
manual
118
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121 pages
59.53 Kb
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Troubleshooting
Specs
Install
Error messages
Material safety data sheets
Set default print settings
Maintenance
Print cartridge problems
Accessibility
Ink-backup mode
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Index
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Contents
Windows Help
HP Deskjet D2500 Printer series
Hewlett-Packard Company notices
Accessibility
Acknowledgements
Visual
Contents
Printing tips
Maintenance
Printer software
Troubleshooting
Technical information
HP support
Section
Welcome
HP inkjet supplies recycling program
Special features
Printer at a glance
Get started
Buttons and lights
Cancel button
Power button and light
Print Cartridge Status lights
Resume button and light
Unfold the paper tray
Paper tray
To unfold the paper tray
Use the paper tray
To fold the paper tray
Fold the paper tray
Replace print cartridges
Print cartridges
To remove plastic tape from a print cartridge
Ink-backup mode
Exit ink-backup mode
Ink-backup mode output
USB
Connect the printer
Learn how to perform other photo printing tasks
Learn how to print photos
Print photos
Print borderless photos
Prepare to print
Print photos with a border
Print
Orientation Portrait or Landscape
Click the Printing Shortcuts tab
Print photos on plain paper
HP Real Life Technologies photo fix
To change the HP Real Life Technologies setting
Exif Print
Paper Size Letter or A4 Orientation Portrait or Landscape
Store and handle photo paper
Save money and ink when printing photos
To print Exif Print-enhanced photos
Storage
Save money and ink when printing photos
Print e-mail
Print other documents
Print documents
Print letters
Print envelopes
Print index cards and other small media
Print postcards
Print labels
Print transparencies
Print Quality Best
Print brochures
Two-sided printing Manual
Print booklets
Print greeting cards
Greeting cards
Print Quality Normal
Left Edge Booklet Right Edge Booklet
Print posters
Paper Type Plain paper Orientation Portrait or Landscape
Print iron-on transfers
Click Printer Features, and then set Mirror Image to On
Print a test
Printing tips
Printing shortcuts
Delete printing shortcuts
Create printing shortcuts
Use printing shortcuts
To create a printing shortcut
Fast/Economical printing
Set the page order
To set the page order
Click Document Options, and then click Layout Options
Print in grayscale
Print multiple pages on a single sheet of paper
To print multiple pages on a single sheet of paper
To print in grayscale
General Everyday printing
Two-sided printing
Print preview
To print a two-sided document
Select a paper type
Set a custom paper size
Change the print speed or quality
Print resolution
Maximum dpi
Resize a document
To print in Maximum dpi mode
Bound two-sided documents
To resize a document for a different paper size
To print a two-sided document with a tablet binding
Print a Web
Flip Pages Up Preserve Layout
To print a Web
Presentation printing
Set default print settings
Make the HP Deskjet the default printer
Printer software
Printer Properties dialog box
To change the default print settings
To open the Printer Properties dialog box
Whats This? help
Download printer software updates
Install print cartridges
Maintenance
Choose the right print cartridges
Choose original HP cartridges for how you print
To install a print cartridge
Installation instructions
Selection numbers
Printing with one print cartridge
Slide the print cartridge out of the carriage
To align print cartridges
Align print cartridges
View estimated ink levels
Automatically clean print cartridges
Maintain the printer body
Manually clean print cartridges
Remove ink from your skin and clothing
To remove smudges, stains, or dried ink from the exterior
To manually clean print cartridge contacts
To prepare to clean
Maintain print cartridges
To open the printer Toolbox
Printer Toolbox
To order print cartridges from your desktop
Shop for ink supplies
Error messages
Troubleshooting
Print cartridge error messages
Incorrect print cartridge or print cartridge missing
Print cartridge carriage is stuck
Print cartridge problem message
Print cartridge is in the wrong slot
Non-HP print cartridges
Original HP ink depleted
Printing in ink-backup mode
Low on ink
Solution 2 Set the paper size in Microsoft Word
Solution 1 Press the Resume button
Paper Mismatch or Paper Size message
There was an error writing to USB port
Installation problems
Out of paper
To set the paper size in Microsoft Word
Solution To resolve the problem
Installation program stops
Solution
Unknown Device message displays
Printer name does not appear
To reinstall the printer software
Printer lights are on or flashing
Resume light is flashing
Power light is flashing
Print Cartridge Status lights are on or flashing
Both Power and Resume lights are flashing
Verify the following
Printer does not print
Unable to print
Solution 2 Print a test
Solution 1 Make sure the printer is turned on
Solution 4 Check the printer cable connection
Solution 3 Clear the print queue
To clear the print queue
To disconnect and reconnect the USB cable
To verify that the product is set as the default printer
Solution 5 Verify the printer driver configuration
To verify the print driver
To check if the printer is paused or offline
Solution 6 Check if the printer is paused or offline
Solution 8 Restart the print spooler
Solution 7 Clear the print queue manually
To clear the print queue manually
To stop and restart the print spooler
If the printer still does not print
Document prints slowly
To verify the software application
To print from Notepad
Resolving print cartridge error messages
Print cartridge problems
To determine which cartridge is having the problem
To verify and install the correct print cartridges
Solution 1 Remove and reinstall the print cartridges
Solution 3 Print in ink-backup mode
Solution 2 Clean the print cartridge contacts
Print cartridge carriage is stalled
Solution 2 Clear any paper jams
Solution 1 Turn the power off and on
To turn off the printer
To move the printer carriage
Solution 3 Move the printer carriage
Paper jam
Paper problems
Printer does not feed paper
Solution 2 Check the rear door of the printer
Solution 1 Make sure the paper tray is not empty
Solution 3 Check the paper
To check the paper in the paper tray
To set the paper size
Paper type
Solution 4 Use the HP Paper Feed Cleaning Kit
To clean the rollers
Solution 5 Clean the rollers
Solution 6 Contact HP support for service
Printer prints on multiple sheets at once
Photos do not print correctly
Check the paper tray
Check the printer properties
Borderless printing guidelines
Problems with borderless documents
Image is printed at an angle
Photo has an unwanted border
Fading occurs on the edges of a photo
Print quality is poor
Solution 1 HP recommends using genuine HP print cartridges
Wrong, inaccurate, or bleeding colors
Solution 3 Check the paper type
Solution 2 Check the paper loaded in the input tray
Solution 6 Clean the print cartridges
Solution 5 Check the print settings
Ink is not filling the text or graphics completely
Solution 2 Check the print settings
Solution 1 Check the paper type
Solution 4 Clean the print cartridges
Solution 3 Rotate the image
Solution 2 Check the print quality setting
Solution 1 Make sure the paper is loaded correctly
Printouts have horizontal streaks or lines
Solution 5 Clean the print cartridges
Solution 4 Clean the print cartridge nozzles
Solution 2 Check the paper type
Solution 1 Check the print settings
Solution 3 Clean the print cartridges
Printouts are faded or have dull colors
Printouts seem blurry or fuzzy
Solution 2 Check the resolution of the image
Printouts have vertical streaks
Solution 3 Check the rear door
Solution 2 Make sure only one type of paper is loaded
Printouts are slanted or skewed
Ink streaks on the back of the paper
To remove excess ink using plain paper
Solution 1 Print on a page of plain paper
Solution 2 Wait while the ink dries
Paper is not picked up from the input tray Solution
Document is misprinted
Document is printed off-center or at an angle Solution
Text and images are misaligned
Envelope is printed at an angle Solution
If you continue to have problems
Document does not reflect the new print settings
HP support
Ink cartridge warranty information
After the phone support period
Phone support period Placing a call
Technical information
Printer specifications
Paper use
Material safety data sheets
Plastics
Recycling program
Technical information
Environmental product stewardship program 111
FCC statement
Regulatory notices
Regulatory notices 113
HP Deskjet D2500 Printer series declaration of conformity
Index
Index
USB
118
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