Power light is flashing, Resume light is flashing | HP D2500

Power light is flashing

1 Power light

If the Power light is flashing, the printer is preparing to print. The light stops flashing when the printer has received all data.

Resume light is flashing

1 Resume light

If the Resume light is flashing, check the following conditions:

•The printer might be out of paper.

Place paper in the input tray, and then press the Resume button.

•There might be a paper jam.

For information about clearing a paper jam, see Paper jam.

•The printer might be stalled.

For more information about correcting the problem, see Print cartridge carriage is stalled.

Printer lights are on or flashing

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Troubleshooting

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HP D2500 manual Power light is flashing, Resume light is flashing

Contents

Windows Help HP Deskjet D2500 Printer series Accessibility Hewlett-Packard Company noticesAcknowledgements Visual Contents Maintenance Printing tipsPrinter software Troubleshooting HP support Technical information Welcome Section HP inkjet supplies recycling program Special features Get started Printer at a glance Buttons and lights Power button and light Cancel button Resume button and light Print Cartridge Status lights Paper tray Unfold the paper trayTo unfold the paper tray Use the paper tray Fold the paper tray To fold the paper tray Print cartridges Replace print cartridges Ink-backup mode To remove plastic tape from a print cartridge Ink-backup mode output Exit ink-backup mode Connect the printer USB Learn how to print photos Learn how to perform other photo printing tasksPrint photos Print borderless photos Print photos with a border Prepare to printPrint Orientation Portrait or Landscape Click the Printing Shortcuts tab Print photos on plain paper To change the HP Real Life Technologies setting HP Real Life Technologies photo fixExif Print Paper Size Letter or A4 Orientation Portrait or Landscape Save money and ink when printing photos Store and handle photo paperTo print Exif Print-enhanced photos Storage Save money and ink when printing photos Print other documents Print e-mail Print documents Print letters Print envelopes Print postcards Print index cards and other small media Print labels Print transparencies Print brochures Print Quality BestTwo-sided printing Manual Print greeting cards Print bookletsGreeting cards Print Quality Normal Left Edge Booklet Right Edge Booklet Print posters Print iron-on transfers Paper Type Plain paper Orientation Portrait or Landscape Click Printer Features, and then set Mirror Image to On Printing tips Print a testPrinting shortcuts Create printing shortcuts Delete printing shortcutsUse printing shortcuts To create a printing shortcut Set the page order Fast/Economical printingTo set the page order Click Document Options, and then click Layout Options Print multiple pages on a single sheet of paper Print in grayscaleTo print multiple pages on a single sheet of paper To print in grayscale Two-sided printing General Everyday printingPrint preview To print a two-sided document Set a custom paper size Select a paper type Print resolution Change the print speed or qualityMaximum dpi To print in Maximum dpi mode Resize a documentBound two-sided documents To resize a document for a different paper size Print a Web To print a two-sided document with a tablet bindingFlip Pages Up Preserve Layout Presentation printing To print a Web Make the HP Deskjet the default printer Set default print settingsPrinter software To change the default print settings Printer Properties dialog boxTo open the Printer Properties dialog box Download printer software updates Whats This? help Maintenance Install print cartridgesChoose the right print cartridges Choose original HP cartridges for how you print Installation instructions To install a print cartridgeSelection numbers Printing with one print cartridge Slide the print cartridge out of the carriage Align print cartridges To align print cartridges Automatically clean print cartridges View estimated ink levels Manually clean print cartridges Maintain the printer bodyRemove ink from your skin and clothing To remove smudges, stains, or dried ink from the exterior To prepare to clean To manually clean print cartridge contactsMaintain print cartridges Printer Toolbox To open the printer Toolbox Shop for ink supplies To order print cartridges from your desktop Troubleshooting Error messagesPrint cartridge error messages Incorrect print cartridge or print cartridge missing Print cartridge problem message Print cartridge carriage is stuckPrint cartridge is in the wrong slot Non-HP print cartridges Printing in ink-backup mode Original HP ink depletedLow on ink Solution 1 Press the Resume button Solution 2 Set the paper size in Microsoft WordPaper Mismatch or Paper Size message Installation problems There was an error writing to USB portOut of paper To set the paper size in Microsoft Word Installation program stops Solution To resolve the problemSolution Unknown Device message displays To reinstall the printer software Printer name does not appear Printer lights are on or flashing Power light is flashing Resume light is flashing Both Power and Resume lights are flashing Print Cartridge Status lights are on or flashing Printer does not print Verify the followingUnable to print Solution 1 Make sure the printer is turned on Solution 2 Print a test Solution 3 Clear the print queue Solution 4 Check the printer cable connectionTo clear the print queue To disconnect and reconnect the USB cable Solution 5 Verify the printer driver configuration To verify that the product is set as the default printerTo verify the print driver Solution 6 Check if the printer is paused or offline To check if the printer is paused or offline Solution 7 Clear the print queue manually Solution 8 Restart the print spoolerTo clear the print queue manually To stop and restart the print spooler Document prints slowly If the printer still does not printTo verify the software application To print from Notepad Print cartridge problems Resolving print cartridge error messages To determine which cartridge is having the problem Solution 1 Remove and reinstall the print cartridges To verify and install the correct print cartridges Solution 2 Clean the print cartridge contacts Solution 3 Print in ink-backup modePrint cartridge carriage is stalled Solution 1 Turn the power off and on Solution 2 Clear any paper jamsTo turn off the printer Solution 3 Move the printer carriage To move the printer carriage Paper problems Paper jam Printer does not feed paper Solution 1 Make sure the paper tray is not empty Solution 2 Check the rear door of the printerSolution 3 Check the paper To check the paper in the paper tray To set the paper size Solution 4 Use the HP Paper Feed Cleaning Kit Paper type Solution 5 Clean the rollers To clean the rollersSolution 6 Contact HP support for service Photos do not print correctly Printer prints on multiple sheets at onceCheck the paper tray Check the printer properties Problems with borderless documents Borderless printing guidelinesImage is printed at an angle Fading occurs on the edges of a photo Photo has an unwanted border Solution 1 HP recommends using genuine HP print cartridges Print quality is poorWrong, inaccurate, or bleeding colors Solution 2 Check the paper loaded in the input tray Solution 3 Check the paper type Solution 5 Check the print settings Solution 6 Clean the print cartridges Solution 2 Check the print settings Ink is not filling the text or graphics completely Solution 4 Clean the print cartridges Solution 1 Check the paper type Solution 2 Check the print quality setting Solution 3 Rotate the imageSolution 1 Make sure the paper is loaded correctly Printouts have horizontal streaks or lines Solution 4 Clean the print cartridge nozzles Solution 5 Clean the print cartridges Solution 1 Check the print settings Solution 2 Check the paper typeSolution 3 Clean the print cartridges Printouts are faded or have dull colors Solution 2 Check the resolution of the image Printouts seem blurry or fuzzyPrintouts have vertical streaks Solution 2 Make sure only one type of paper is loaded Solution 3 Check the rear doorPrintouts are slanted or skewed Ink streaks on the back of the paper Solution 1 Print on a page of plain paper To remove excess ink using plain paperSolution 2 Wait while the ink dries Paper is not picked up from the input tray Solution Document is printed off-center or at an angle Solution Document is misprintedText and images are misaligned If you continue to have problems Envelope is printed at an angle SolutionDocument does not reflect the new print settings Ink cartridge warranty information HP support Phone support period Placing a call After the phone support period Printer specifications Technical information Material safety data sheets Paper usePlastics Recycling program Technical information Environmental product stewardship program 111 Regulatory notices FCC statement Regulatory notices 113 HP Deskjet D2500 Printer series declaration of conformity Index Index USB 118