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HP Deskjet D2500 Printer series
Models:
D2500
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121 pages
59.53 Kb
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Troubleshooting
Specifications
Install
Error codes
Material safety data sheets
Set default print settings
Maintenance
Print cartridge problems
Accessibility
Ink-backup mode
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HP Deskjet D2500 Printer series
HP Photosmart Software Help
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Contents
Windows Help
HP Deskjet D2500 Printer series
Acknowledgements
Accessibility
Hewlett-Packard Company notices
Visual
Contents
Printer software
Maintenance
Printing tips
Troubleshooting
HP support
Technical information
Welcome
Section
HP inkjet supplies recycling program
Special features
Get started
Printer at a glance
Buttons and lights
Power button and light
Cancel button
Resume button and light
Print Cartridge Status lights
To unfold the paper tray
Paper tray
Unfold the paper tray
Use the paper tray
Fold the paper tray
To fold the paper tray
Print cartridges
Replace print cartridges
Ink-backup mode
To remove plastic tape from a print cartridge
Ink-backup mode output
Exit ink-backup mode
Connect the printer
USB
Print photos
Learn how to print photos
Learn how to perform other photo printing tasks
Print borderless photos
Print
Print photos with a border
Prepare to print
Orientation Portrait or Landscape
Click the Printing Shortcuts tab
Print photos on plain paper
Exif Print
To change the HP Real Life Technologies setting
HP Real Life Technologies photo fix
Paper Size Letter or A4 Orientation Portrait or Landscape
To print Exif Print-enhanced photos
Save money and ink when printing photos
Store and handle photo paper
Storage
Save money and ink when printing photos
Print other documents
Print e-mail
Print documents
Print letters
Print envelopes
Print postcards
Print index cards and other small media
Print labels
Print transparencies
Two-sided printing Manual
Print brochures
Print Quality Best
Greeting cards
Print greeting cards
Print booklets
Print Quality Normal
Left Edge Booklet Right Edge Booklet
Print posters
Print iron-on transfers
Paper Type Plain paper Orientation Portrait or Landscape
Click Printer Features, and then set Mirror Image to On
Printing shortcuts
Printing tips
Print a test
Use printing shortcuts
Create printing shortcuts
Delete printing shortcuts
To create a printing shortcut
To set the page order
Set the page order
Fast/Economical printing
Click Document Options, and then click Layout Options
To print multiple pages on a single sheet of paper
Print multiple pages on a single sheet of paper
Print in grayscale
To print in grayscale
Print preview
Two-sided printing
General Everyday printing
To print a two-sided document
Set a custom paper size
Select a paper type
Maximum dpi
Print resolution
Change the print speed or quality
Bound two-sided documents
To print in Maximum dpi mode
Resize a document
To resize a document for a different paper size
Flip Pages Up Preserve Layout
Print a Web
To print a two-sided document with a tablet binding
Presentation printing
To print a Web
Printer software
Make the HP Deskjet the default printer
Set default print settings
To open the Printer Properties dialog box
To change the default print settings
Printer Properties dialog box
Download printer software updates
Whats This? help
Choose the right print cartridges
Maintenance
Install print cartridges
Choose original HP cartridges for how you print
Selection numbers
Installation instructions
To install a print cartridge
Printing with one print cartridge
Slide the print cartridge out of the carriage
Align print cartridges
To align print cartridges
Automatically clean print cartridges
View estimated ink levels
Remove ink from your skin and clothing
Manually clean print cartridges
Maintain the printer body
To remove smudges, stains, or dried ink from the exterior
Maintain print cartridges
To prepare to clean
To manually clean print cartridge contacts
Printer Toolbox
To open the printer Toolbox
Shop for ink supplies
To order print cartridges from your desktop
Print cartridge error messages
Troubleshooting
Error messages
Incorrect print cartridge or print cartridge missing
Print cartridge is in the wrong slot
Print cartridge problem message
Print cartridge carriage is stuck
Non-HP print cartridges
Low on ink
Printing in ink-backup mode
Original HP ink depleted
Paper Mismatch or Paper Size message
Solution 1 Press the Resume button
Solution 2 Set the paper size in Microsoft Word
Out of paper
Installation problems
There was an error writing to USB port
To set the paper size in Microsoft Word
Solution
Installation program stops
Solution To resolve the problem
Unknown Device message displays
To reinstall the printer software
Printer name does not appear
Printer lights are on or flashing
Power light is flashing
Resume light is flashing
Both Power and Resume lights are flashing
Print Cartridge Status lights are on or flashing
Unable to print
Printer does not print
Verify the following
Solution 1 Make sure the printer is turned on
Solution 2 Print a test
To clear the print queue
Solution 3 Clear the print queue
Solution 4 Check the printer cable connection
To disconnect and reconnect the USB cable
To verify the print driver
Solution 5 Verify the printer driver configuration
To verify that the product is set as the default printer
Solution 6 Check if the printer is paused or offline
To check if the printer is paused or offline
To clear the print queue manually
Solution 7 Clear the print queue manually
Solution 8 Restart the print spooler
To stop and restart the print spooler
To verify the software application
Document prints slowly
If the printer still does not print
To print from Notepad
Print cartridge problems
Resolving print cartridge error messages
To determine which cartridge is having the problem
Solution 1 Remove and reinstall the print cartridges
To verify and install the correct print cartridges
Print cartridge carriage is stalled
Solution 2 Clean the print cartridge contacts
Solution 3 Print in ink-backup mode
To turn off the printer
Solution 1 Turn the power off and on
Solution 2 Clear any paper jams
Solution 3 Move the printer carriage
To move the printer carriage
Paper problems
Paper jam
Printer does not feed paper
Solution 3 Check the paper
Solution 1 Make sure the paper tray is not empty
Solution 2 Check the rear door of the printer
To check the paper in the paper tray
To set the paper size
Solution 4 Use the HP Paper Feed Cleaning Kit
Paper type
Solution 6 Contact HP support for service
Solution 5 Clean the rollers
To clean the rollers
Check the paper tray
Photos do not print correctly
Printer prints on multiple sheets at once
Check the printer properties
Image is printed at an angle
Problems with borderless documents
Borderless printing guidelines
Fading occurs on the edges of a photo
Photo has an unwanted border
Wrong, inaccurate, or bleeding colors
Solution 1 HP recommends using genuine HP print cartridges
Print quality is poor
Solution 2 Check the paper loaded in the input tray
Solution 3 Check the paper type
Solution 5 Check the print settings
Solution 6 Clean the print cartridges
Solution 2 Check the print settings
Ink is not filling the text or graphics completely
Solution 4 Clean the print cartridges
Solution 1 Check the paper type
Solution 1 Make sure the paper is loaded correctly
Solution 2 Check the print quality setting
Solution 3 Rotate the image
Printouts have horizontal streaks or lines
Solution 4 Clean the print cartridge nozzles
Solution 5 Clean the print cartridges
Solution 3 Clean the print cartridges
Solution 1 Check the print settings
Solution 2 Check the paper type
Printouts are faded or have dull colors
Printouts have vertical streaks
Solution 2 Check the resolution of the image
Printouts seem blurry or fuzzy
Printouts are slanted or skewed
Solution 2 Make sure only one type of paper is loaded
Solution 3 Check the rear door
Ink streaks on the back of the paper
Solution 2 Wait while the ink dries
Solution 1 Print on a page of plain paper
To remove excess ink using plain paper
Paper is not picked up from the input tray Solution
Text and images are misaligned
Document is printed off-center or at an angle Solution
Document is misprinted
Document does not reflect the new print settings
If you continue to have problems
Envelope is printed at an angle Solution
Ink cartridge warranty information
HP support
Phone support period Placing a call
After the phone support period
Printer specifications
Technical information
Plastics
Material safety data sheets
Paper use
Recycling program
Technical information
Environmental product stewardship program 111
Regulatory notices
FCC statement
Regulatory notices 113
HP Deskjet D2500 Printer series declaration of conformity
Index
Index
USB
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