Solve image-quality problems

Print-quality examples

General print-quality issues

The following examples depict letter-size paper that has passed through the product short-edge-first. These examples illustrate problems that would affect all of the pages that you print. The topics that follow list the typical cause and solution for each of these examples.

Problem

Cause

Solution

 

 

 

Print is light or faded.

The paper might not meet HP specifications.

Use paper that meets HP specifications.

 

 

The print cartridge might be defective or low.

Replace the print cartridge.

If you use a non-HP print cartridge, no

If the print cartridge is not low or empty,

messages appear on the product control

panel.

inspect the toner roller to see if the roller is

 

damaged. If it is, replace the print cartridge.

 

 

If the whole page is light, the print density

Adjust the print density, and disable

adjustment is too light or EconoMode might

EconoMode in the printer driver.

be turned on.

 

Toner specks appear.

The paper might not meet HP specifications.

Use paper that meets HP specifications.

 

 

 

 

 

 

 

 

The paper path might need cleaning.

Clean the paper path.

 

 

 

 

 

 

 

 

 

 

 

 

 

Dropouts appear.

A single sheet of paper might be defective.

Try reprinting the job.

 

 

The moisture content of the paper is uneven

Try different paper, such as high-quality

or the paper has moist spots on its surface.

paper that is intended for laser printers.

 

 

The paper lot is flawed. The manufacturing

 

processes can cause some areas to reject

 

toner.

 

 

 

The print cartridge might be defective or low.

Replace the print cartridge.

 

If the error persists, contact HP. See

 

www.hp.com/support/ljm1130series or

 

www.hp.com/support/ljm1210series or the

 

support flyer that came in the product box.

ENWW

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HP FESSIONAL M1210, FESSIONAL M1130 Solve image-quality problems, Print-quality examples, General print-quality issues