Control panel message

Description

Recommended action

 

 

 

 

Fax recv. error

An error occurred while trying to receive a fax.

Ask the sender to resend the fax.

 

 

Try faxing back to the sender or another fax

 

 

machine.

 

 

 

Check for a dial tone on the phone line by

 

 

pressing the Send Fax

button.

 

 

Check that the telephone cord is securely

 

 

connected by unplugging and replugging the

 

 

cord.

 

 

 

Make sure that you are using the telephone

 

 

cord that came with the product.

 

 

Make sure that the phone is working by

 

 

disconnecting the product, plugging in a

 

 

telephone to the phone line, and making a

 

 

voice call.

 

 

 

Decrease the fax speed. Ask the sender to

 

 

resend the fax.

 

 

 

Turn off error-correction mode. Ask the

 

 

sender to resend the fax.

 

 

 

Connect the product to a different phone line.

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/ljm1210series or the

 

 

support flyer that came in the product box.

 

 

 

 

Fax Send error

An error occurred while trying to send a fax.

Try resending the fax.

 

 

 

Try faxing to another fax number.

 

 

Check for a dial tone on the phone line by

 

 

pressing the Send Fax

button.

 

 

Check that the telephone cord is securely

 

 

connected by unplugging and replugging the

 

 

cord.

 

 

 

Make sure that you are using the telephone

 

 

cord that came with the product.

 

 

Make sure that the phone is working by

 

 

disconnecting the product, plugging in a

 

 

telephone to the phone line, and making a

 

 

voice call.

 

 

 

Connect the product to a different phone line.

 

 

Set the fax resolution to Standard instead of

 

 

the default of Fine.

 

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/ljm1210series or the

 

 

support flyer that came in the product box.

 

 

 

 

Invalid entry

Invalid data or response.

Correct the entry.

 

 

 

 

 

ENWW

Solve fax problems 129

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HP M1212NF CE841A#BGJ, FESSIONAL M1130, FESSIONAL M1210, FESSIONAL CE841A Fax recv. error, Fax Send error, Invalid entry