Control panel message

Description

Recommended action

 

 

 

Comm. error

The product experienced a communication

Verify that the fax phone line is working

 

error while attempting to send or receive a

correctly.

 

fax.

Try sending or receiving the fax again.

 

 

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/ljm1210series or the

 

 

support flyer that came in the product box.

 

 

 

Device error

The product experienced an internal

This is a warning message only. Job output

Press [OK]

communication error.

might be affected.

 

 

 

 

 

 

Door open

The cover above the print cartridge is open.

Close the cover.

 

 

 

Engine comm. Error

The product has experienced an internal

1. Turn off the power by using the power

 

hardware error.

 

switch, and then wait at least 30

 

 

 

seconds.

 

 

2.

If a surge protector is being used,

 

 

 

remove it. Plug the product directly into

 

 

 

the wall socket.

 

 

3.

Turn on the power and wait for the

 

 

 

product to initialize.

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/ljm1210series or the

 

 

support flyer that came in the product box.

 

 

 

Fax recv. error

The product was unable to receive an

Verify that the fax phone line is working

 

incoming fax.

correctly.

 

 

Ask the person who sent the fax to send it

 

 

again.

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/ljm1210series or the

 

 

support flyer that came in the product box.

 

 

 

Fax Send error

The product was unable to send the fax.

Try sending the fax later, or confirm with the

 

 

recipient that the receiving fax machine is

 

 

ready.

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/ljm1210series or the

 

 

support flyer that came in the product box.

 

 

 

Jam in <location>

The product has detected a jam in the

Clear the jam from the area indicated in the

alternates with

location indicated in the message.

message, and then follow the control-panel

 

instructions. Clearing some jams requires

Open door and clear jam

 

you to open the top cover and remove the

 

print cartridge.

 

 

 

Load tray 1 PLAIN <SIZE>

The product is performing a cleaning cycle.

Load the tray with plain paper of the size

alternates with

 

indicated. Press the OK button to start the

 

cleaning cycle.

Cleaning Mode

 

 

 

 

 

 

Load tray <TYPE>, <SIZE>

The tray is empty.

Load the tray with the correct type and size of

 

 

paper.

 

 

 

 

190 Chapter 12 Solve problems

ENWW

Page 204
Image 204
HP FESSIONAL M1130 manual Device error, Press OK, Door open, Engine comm. Error, Jam in location, Open door and clear jam