Problem

Cause

Solution

 

 

 

Marks repeatedly appear at even intervals on the page.

The product is not set to print on the type of

In the printer driver, select the Paper/

paper on which you want to print.

Quality tab and set Paper Type to match

 

the type of paper on which you are printing.

 

Print speed might be slower if you are using

 

heavy paper.

 

 

Internal parts might have toner on them.

The problem typically corrects itself after a

 

few more pages.

 

 

The paper path might need cleaning.

Clean the paper path.

 

 

The print cartridge might be damaged.

If a repetitive mark occurs at the same spot

 

on the page, install a new HP print cartridge.

The printed page contains

The paper might not meet HP specifications.

Use a different paper, such as high-quality

misformed characters.

 

paper that is intended for laser printers.

 

 

 

 

 

 

 

 

If characters are incorrectly formed so that

Verify that the problem also occurs on the

 

 

 

 

 

 

they produce a wavy effect, the laser scanner

configuration page. If so, contact HP. See

 

 

 

might need service.

www.hp.com/support/ljm1130series or

 

 

 

 

www.hp.com/support/ljm1210series or the

 

 

 

 

support flyer that came in the product box.

 

 

 

 

 

 

 

 

 

 

The printed page is curled or wavy.

The product is not set to print on the type of

In the printer driver, select the Paper/

paper on which you want to print.

Quality tab and set Paper Type to match

 

the type of paper on which you are printing.

 

Print speed might be slower if you are using

 

heavy paper.

 

If the problem persists, select a paper type

 

that uses a lower fuser temperature, such

 

as transparencies or light media.

 

 

The paper might have been in the input tray

Turn over the stack of paper in the tray.

too long.

Also, try rotating the paper 180° in the input

 

tray.

 

 

The paper might not meet HP specifications.

Use a different paper, such as high-quality

 

paper that is intended for laser printers.

 

 

Both high temperature and humidity can

Check the product environment.

cause paper curl.

 

 

 

The fuser temperature might be curling the

M1130 Series select a paper type that uses

paper.

a lower fuser temperature, such as

 

transparencies or light media.

 

M1210 SeriesAt the product control panel,

 

turn on the Less paper curl setting in the

 

Service menu.

ENWW

Solve image-quality problems 205

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HP M1212NF CE841A#BGJ, FESSIONAL M1130, FESSIONAL M1210, FESSIONAL CE841A manual Service menu