2Sign in using your Palm profile username and password.
3Click Device Info.
4Click I Lost My Phone > Erase Device.
Update your Palm profile settings
IMPORTANT To ensure that the data on your smartphone is consistent with that stored on your Palm profile, we recommend that you perform a manual backup of your data both before and after you change any of your Palm profile settings (see Manually back up information to your Palm profile).
1Open Backup 
.
2Open the application menu and tap Palm Profile.
3Enter your Palm profile password and tap Sign In.
4Edit any of the following:
First Name/Last Name: Change the first name and/or last name associated with your Palm profile.
Email: Change the email address associated with your Palm profile. A verification email is sent to the new address. Click the link in the email to verify the new address. After you verify, the email address is changed.
Security Question/Answer: Tap the current question and tap a new one. Then tap Answer and enter an answer.
Change Password: Tap Change Password. Enter your new password and confirm it. Tap Done.
Date & Time
You can set your smartphone to adjust the date and time automatically to the local date and time wherever you are, or you can turn this feature off and enter this information manually.
1Open Date & Time 
.
2Set any of the following:
Time Format: Set whether to use a
202 Chapter 13 : Preferences