originate in App Catalog. Your webOS smartphone can serve only one App ID instance at any given time.
•If you received an error message that there is not enough room to install the app, make space for the new application by deleting another application (see Delete applications).
IMPORTANT Information stored in an application is stored only within the application, so you cannot access this info after you delete the app. Before you delete an app, write down any info you want to save. Alternately, you can save a screen capture of relevant info by pressing and holding Option + Sym + P. Screens you capture are saved in the screencaptures folder in Photos.
TIP If you delete an app purchased from App Catalog, you don’t have to purchase the application again. Purchased applications are associated with your Palm profile account (see Reinstall a deleted application).
•Look for the app in Software Manager (see Manage applications with Software Manager). You may see one of the following icons to the right of the app name:
Table 2. App Download Status Icons
Icon Description
The download or installation of the app failed. Tap the icon and follow the prompts to fix the issue.
The app is currently downloading.
The app download is currently paused. Tap the icon to resume the download.
The application is already on your smartphone. The icon indicates that a new version is available. You can tap the icon to download and install the new version at any time. Look on the bottom of the first page in the Launcher to find your app.
•Make sure you have a data connection (see I don’t know if I have a data connection).
•If you are making a data connection over the AT&T data network and are in roaming coverage, check to see if you have data roaming enabled.
Open Phone 
, open the application menu, and tap Preferences & Accounts. Under Network, tap Data Roaming, and tap Enabled. Note that additional charges may apply if you enable data roaming.
•Connect to a
•Restart your smartphone, and then try the download again (see Restart your smartphone).
I’m having trouble installing an app from App Catalog
•If you received one of the following errors, the app is not compatible with your smartphone:
This application is not available for your model.
This application is not available for your carrier.
This application is not available in your country.
This application cannot run on your current operating system. Use the System Updates app to install the system update and try again.
This is not a valid webOS application.
•If you received an error message other than the ones shown above, follow the prompts to reinstall the app.
•Delete the application (see Delete applications).
TIP If you delete an app purchased from App Catalog, you don’t have to purchase the application again. Purchased applications are associated with your Palm profile account (see Reinstall a deleted application).
•Restart your smartphone, and then try the download again (see Restart your smartphone).
Chapter 14 : Troubleshooting | 241 |