3To change which applications are associated with the account: For each app listed, tap On or Off.

You can also remove an application from online account sync from within the application itself.

1Open the application.

2Open the application menu and tap Preferences & Accounts.

3Tap the account name.

4Tap Remove Account, and then tap Remove [app name] Account.

I want to sync with Outlook or Palm Desktop by ACCESS software on my computer

Your Veer can synchronize with select online services so that you can store and sync your info in online accounts (see Manage online accounts). You can access your data even when you are not able to make a connection to the web because your data is stored on your smartphone.

If you have data from a Palm smartphone in Outlook or Palm Desktop by ACCESS, you can do a one-way transfer of the data from the desktop application to your smartphone (see Export data from a desktop organizer on your computer). After the transfer of this data to your smartphone, you can assign this data to sync with an online account. You can also assign it to the Palm profile account. Data in this account is backed up to your Palm profile daily, so you can retrieve it if you need to reset your smartphone. But it is not a true sync because you cannot change your Palm profile data anywhere except on your smartphone.

If your desktop Outlook synchronizes with an Exchange server using Microsoft Exchange ActiveSync, you cannot do a one-way export of that Outlook data to your smartphone. However, you can synchronize the

Outlook data wirelessly with your smartphone through your Exchange account.

TIP A number of third-party applications (sold separately) are available that let you synchronize data on your Veer with a desktop application. Visit palm.com/ sync-solutionsto learn more.

I have an Exchange account at work, but my data is not being downloaded to my smartphone

Check with your system administrator to obtain or verify the name of the mail server that offers you wireless access to the corporate mail system.

If you cannot obtain the name of this server (some companies do not give it out because they do not want wireless access to their servers), you cannot synchronize with your Exchange account.

If your company requires you to change your password for accessing your Exchange account, you must change the password on your smartphone (see Change account login settings).

I entered the settings to sync with Exchange, but I can’t synchronize with my company’s Exchange server

Check with your system administrator to find out if a systemwide locking policy is in place.

A notification tells me that ActiveSync encountered a problem on the server

There is a temporary problem with the server, or the server may be temporarily overloaded. Try again later, and if the problem persists, contact your system administrator.

228 Chapter 14 : Troubleshooting