Transfer data from an old phone

BEFORE YOU BEGIN If you want the data from your old phone to be transferred to an online account, be sure you set up that account on the web and on your smartphone first.

•On your computer, create an account on the Google website (go to gmail.com) or in Exchange (speak to an IT person at your company).

•Set up the same account on your smartphone (see Manage online accounts).

Otherwise, your data must be transferred to your Palm profile account (see What is a Palm profile?).

•Go to a AT&T store and ask a support agent for help in transferring data from your old smartphone. When you’re ready to transfer data from your old smartphone, be sure to tell the agent which account to transfer the data to.

Export data from a desktop organizer on your computer

BEFORE YOU BEGIN If you want the data from your desktop organizer to be transferred to an online account, be sure you set up that account on the web and on your smartphone first.

•On your computer, create an account on the Google website (go to gmail.com) or in Exchange (speak to an IT person at your company).

•Set up the same account on your smartphone (see Manage online accounts).

Otherwise, your data must be transferred to your Palm profile account (see What is a Palm profile?).

1On your computer, go to palm.com/migrate-webOS.

2Click the link for transferring Contacts/Calendar data from a desktop organizer.

3Read the instructions and follow the links to download the Data Transfer Assistant.

NOTE If you are setting up your smartphone for the first time and downloading a large number of contacts or calendar events from an online account to your smartphone, you may not see all your data on your smartphone right away. Some online account providers such as Google set limits on the amount of data that a user can import in a given time frame. Also, if you have many years’ worth of data or thousands of entries in an online account, you may want to review the data and reduce the number of entries before setting up the account on your smartphone. Filling your smartphone memory with a large number of account entries can affect performance.

About the Data Transfer Assistant (DTA)

The DTA enables you to do a one-time, one-way export of data from selected desktop apps to your Veer through the USB cable included with your smartphone. After the data is on your smartphone, you can select the account you want to import the data to.

Chapter 5 : Copy files and sync your personal data

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