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R equesting Assistance or Service
If you need assistance or service in Canada:
Call the KitchenAid Consumer Assistance Center toll free: 8:30 a.m. - 6 p.m. (EST) at
1-800-461-5681. Our consult- ants are available to assist you.
When calling:
Please know the purchase date, and the com- plete model and serial number of your appliance (see the “A Note to You” section). This informa- tion will help us to better respond to your request.
Our consultants provide assistance with:
•Features and specifications on our full line of appliances.
•Accessory and repair parts sales.
•Specialized customer assistance (French speaking, hearing impaired, limited vision, etc.).
•Referrals to service companies and repair parts distributors.
KitchenAid service technicians are trained to fulfill the product warranty and provide
To locate the authorized KitchenAid service company in your area, you can also look in your telephone directory Yellow Pages.
KitchenAid CanadaAppliance Service – Consumer Services
Direct service branches:
BRITISH COLUMBIA |
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ALBERTA |
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ONTARIO | Ottawa area | |
(except 807 area code) | Outside the Ottawa area | |
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MANITOBA, SASKATCHEWAN |
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and 807 area code in ONTARIO |
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QUEBEC | Montreal (except South Shore) | |
| South Shore Montreal | |
| Quebec City | |
| Sherbrooke | |
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ATLANTIC PROVINCES |
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If you need replacement parts
If you need to order replacement parts, | every new KITCHENAID® appliance. To |
we recommend that you only use factory | locate factory authorized replacement parts |
authorized parts. These parts will fit right | in your area, call our Consumer Assistance |
and work right, because they are made | Center telephone number or your nearest |
with the same precision used to build | authorized service center. |
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For further assistance
If you need further assistance, you can write to KitchenAid with any questions or concerns at:
Please include a daytime phone number in your correspondence.
Consumer Relations Department
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N3A7
55