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Appendix A Troubleshooting
■Checking on Non complete job
If print jobs are not output, you can check them on the Non complete Job List screen.
To get the Non complete Job List screen to appear:
1. Press the [STATUS] key on the printer mode base screen to get the Job Status Screen to appear, and then press the [NON COMPLETE JOB LIST] key.
The Non complete Job List screen will appear.
You can scroll the list up/down with the [s] [t] keys.
Content of Non complete Job List
On the Non complete Job List you can check on the mode, file and application names, as well as the causes of non complete jobs.
Here is a list of Non complete Job List content.
Mode | Factor | Description of causes |
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PRINTER | Cancel | Stopped with STOP/CLEAR. Deleted from Joblist. W/O key |
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| count/set. Interruption request from print controller. Job |
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| aborted. Prohibited by Web count. Copy prohibited before |
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| examination. Error in memory. |
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| ID Differ | Job not output because User ID did not match. |
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| Limit over | Job not output because Printer EKC reached a preset limit. |
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| Mem Full | Job not output because copier ran out of memory. |
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SCANNER | HD Full | Job not completed in uploading data to hard disk. |
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| Cancel | Stopped with STOP/CLEAR. Deleted from Job List. W/O |
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| key count/set. Interruption request from print controller. Job |
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| aborted. |
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You can return to the Joblist screen from the Non complete Job List screen by pressing the [STA- TUS] key.
When switching the copier's main power OFF, Non complete jobs in the Non complete Job List screen are deleted.
Providing the Printer EKC feature has been set on the copier, [User ID] set up in the [Settings] dia- log is recognized for a password for Printer EKC.
Provided a Printer EKC feature has been set on the copier, you can enter the same number in the [User ID] text box as that representing your password for Printer EKC.
For Printer EKC, refer to "Chapter 5 Printer EKC".