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Appendix A Troubleshooting
■General Problems of Printing
●The Print Controller does not respond to the Print command.
1.Check that the printing system is selected as a current printer.
It is a requirement that the printing system is selected as a present printer on Windows before printing.
2.
3.
Check that the power switch of the copier is turned on.
Print the Test Page from Windows.
When you can not print a job from a computer even though you can print a test print, contact a system administrator or a service representative.
4. If a message "Controller HD Full" is displayed.
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5. Check that the control panel is not set up in scanner mode but in copy mode.
●A message requesting a paper size you do not use is displayed.
•Cancel the job to change the paper size of "Page (Paper) Setup" dialog on your application.
•Touch and select the desired size displayed in the paper sizes area of the control panel, then press the [START] button. The forced out will start.
Refer to "Chapter 4 Control Panel Setup Forced Output" for forced output.
