Appendix a Troubleshooting, Appendix A-2 | Konica Minolta IP-511

Check the power of the main body printer (copier), computers and cable connections.

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Appendix A Troubleshooting

■Basic Troubleshooting

This section describes how to troubleshoot. If problems are not resolved by using the following counter- measures, contact your Konica service representative.

First check the following ordinary causes of abnormalities:

1.

2. Check the LCD touch screen of the main body printer to find information concerning the current trouble.

3. If possible, print the Test Print from the LCD of the main body printer to check that the settings are appropriate.

4. Check the current status of the print controller.

•Check the current status shown on the LCD of the control panel.

•Touch the [STATUS] key on the Basic Screen to check the job status.

•When your job is being processed or waiting to be printed; Windows:

The current status is displayed on the dialog shown by double-clicking [Start] - [Settings] - [Printers] - printing system currently used.

Appendix A-2

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Konica Minolta IP-511 manual Appendix a Troubleshooting, Appendix A-2

Contents

IP-511 Home Software License Agreement Contents Contents Iii Introduction Registered TrademarksCopyright Patent Notice Introduction Package Contents System Requirements Introduction About this Manual Introduction Conventions Used in this Manual ViiNotation of each product Viii For example Introduction Folder structure on the CD-ROM Windows Overview Overview Print Controller and Main Body PrinterPrinting System Copy Mode, Printer Mode and Scanner Mode Printer EKCRDH Electronic Recirculating Document Handler Overview Print Data Flow Computer Overview Hardware Configuration Basic ConfigurationInterface Parallel Overview Printer Driver Description Language Overview Memory Memory OverflowUpgrading Memory Printer Driver Setup Printer Driver Setup Before InstallationModels and Environment of Computers Printer Driver Setup Installing to Windows 95/98/Me Turn on the computer and start WindowsSelect Local and click the Next button Home Next Add Printer Wizard window to assign a port will appear Specify the printer name and click the Next button Select whether you will print the print test or notClick the Finish button Printer Driver Setup Installing to Windows NT4.0/2000 Access Rights Operation Range Installation using Add Printer Double-click the Add Printer icon of the Printers windowCase of Windows 2000, click the Next button Home Click the OK button Select whether you will perform the print test or not Click the Next button Click the Finish buttonClick the Yes button Click the Yes button Restart the computer Home If you cannot delete file, log off once and log on again Home Home Test Page Print Right-click Konica IP-511 PCL icon and click Properties Screen Fonts Printer Driver Functions Printer Driver Functions Compliant OS Printer Driver Functions Properties Cancel Windows 95/98/MeApply Help Windows NT4.0/2000 Setting details of each tab M E Printer Driver Functions Function List Duplex None This function is used to set Confidential Symbol File None default Setup tab About tab Printer Driver Functions Description of Functions Paper Tab Copies CollateOrientation Paper Size Media Type Paper Source Duplex Output TrayFlip on long edge Flip on short edge Password Print SettingsFeatures Features Offset Features Staple Features Combination A4/B5/A5 A3/B4/A4 A3/B4/A4 Home Features Punch Size Features Fold & Stitch Features Wait ModeFeatures Image Shift Restore Defaults Cover Tab Front Cover Front Cover Tray Back Cover Back Cover TraySheet Insertion Sheet Insertion Settings Sheet Insertion PagesSheet Insertion Tray Sheet Insertion Advanced PI Cover Sheet Graphics Tab Halftoning BrightnessContrast Negative Options Tab Layout Pages per sheet Layout Scaling TrueType optionsChapter End of chapter 1st page of a chapter HD-105 Image Storage Settings HD-105 Image Storage Job Combination Copier Printer Watermarks Tab Watermark Text WatermarkWatermark Top / Bottom Watermark Count Font Name Font ColorFont Darkness Font Bold & Italic Adjustment Adjustment Show layout / Show singleNew Delete Overlay Tab Symbol File SymbolSymbol Select bitmap Shade Color Show layout / Show single Setup Tab Available options Installed memoryAdd Remove About Tab Control Panel Setup Control Panel Setup Names and Functions of the Control Panel Clear QTY Counter Control Panel Setup LCD Touch Screen Basic Screen copy mode basic screen Error Control Panel Setup Job Status Screen Total PAGEsPAGEs to GO MINUTEs to GO Other Control Panel Setup Printer Mode Basic Screen Procedures of the Printer Setting How to set the Banner Page OnItem Selection and Appearance of Selected Items Key Operation Configuration of Printer Setting Menu Config. Data NIC ConfigTest Print Menu PCL Demo Control Panel Setup Controller Set BannerBanner Page Tray Spool Job Time OutCopier Time Out Set Default Default PaperScanDataAutoDel Duplex Control Panel Setup PCL Setup CR/LF MappingInput Tray Cancel How to cancel the jobTouch the Exit to confirm the cancelation Control Panel Setup Check How to check the job Wait Mode ProofOn your computer On the control panel How to check the job Wait Mode Wait Confirm the current settingsPress Start button to resume the rest of the print job Control Panel Setup Interrupt / Reserve Control Panel Setup Forced Output Control Panel Setup Password Print Confidential Output Enter your password in the Password text boxSet up the other functions if necessary, then print Enter your user ID in the UserID text box ID is displayed with the Password key highlighted Deleting Password Print Jobs Select the print job you need, and touch the Print key Control Panel Setup Job Combination Job Combination ProceduresEnter your User ID on the UserID text box Enter your Job ID on the JobID text box Printer EKC Setting of Printer EKC Printer EKCPrinting with Printer EKC When a print job is transmitted after reaching a limit EKC Limit Appendix a Troubleshooting Appendix A-1 Appendix a Troubleshooting Appendix A-2 Print Controller does not respond to the Print command Message requesting a paper size you do not use is displayedAppendix A-3 If a message Controller HD Full is displayed Appendix a Troubleshooting You cannot print the test print Memory OverflowAppendix A-4 Appendix a Troubleshooting HD Full Printer HD Full Scan JOB was canceledAppendix A-5 Under HD Full Cannot connect to the scanner Appendix A-6Check whether the IP router is correctly set Content of Non complete Job List Appendix A-7 Appendix B Product Specifications Appendix B-1 Appendix B Product Specifications Appendix B-2 Appendix B Product Specifications Appendix B-3 Appendix C Font List Appendix C-1 Appendix C Font List Appendix C-2 Appendix C Font List Appendix C-3 Appendix C Font List Appendix C-4 Index Index-1 Konica Corporation