5.4. Print Quality Problems
Dropouts, horizontal streaks, stray dots
Clean the charger wire.
Open the printer side cover. Pull the green main charger wire cleaning knob slowly in and out a few times. See Section 4.2.
Note the spacing of the defects.
If the defects occur at regular intervals, the problem may be due to a scratch or foreign matter on the drum, fuser roller, or transfer roller inside the printer. Call for the assistance of a service person.
Black or white vertical streaks
Check the control panel.
If the Toner low
Clean the charger wire.
Open the printer side cover. Pull the green main charger wire cleaning knob slowly in and out a few times. See Section 4.2.
Call for the assistance of a service person.
If the above checks do not solve the problem, call for the assistance of a service person.