Print Quality Problems, Completely blank printout | Kyocera FS-6700

Chapter 5 Troubleshooting

5.4. Print Quality Problems

Print quality problems range from uneven tone to completely blank output. The troubleshooting procedure for each type of problem is given below.

If the checks explained in this section do not solve the problem, call for the assistance of a service person.

Completely blank printout

Check the developer unit.

Open the printer top cover and check that the developer unit is inserted correctly and check that the developer’s connector is connected properly.

Call for the assistance of a service person.

All-black printout

Check the Main Charger Unit

Open the printer side cover and check that the main charger unit is correctly installed.

Call for the assistance of a service person.

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Kyocera FS-6700 manual Print Quality Problems, Completely blank printout, All-black printout, Check the developer unit

Contents

User’s Manual Introduction IBM Program License Agreement Iii Typeface Trademark Acknowledgement FCC statement Conforming to the Class B limits Interface connectors Safety information Viii Ozone concentration Important Safeguards Declaration of Conformity U.S.A CE Marking Directive According to Council Directive 89/336/EEC and 73/23/EEC Xiii Declaration of Conformity Australia Safety & EMI Requirements Canadian Department of Communications compliance statementISO Prolonged Non-use DisclaimerProlonged Non-Use and Moving the Printer Moving the Printer Xvi Initial sleep mode setting Power consumption Minutes 60 minutesEnergy Star program guideline Kyocera ECO-PRODUCT Ultra long life modules IntroductionSuperb print quality Amorphous silicon drum Large paper capacity cassettes High speed printingEnvironmentally benign waste parts Scalable printing Automatic rotation of fonts and graphics Wide variety of internal symbol setsKpdl Kyocera Printer Description Language Display of printer messages in any of three languages Supports various network environments Large memory capacityEquipped with two expansion slots Kyocera Print Monitor Contents Mode Select Menu Index Chapter Installing the Printer Positioning the Printer Clearance Places to Avoid Basic requirements FrequencyCurrent capacity Power Supply Unpacking and Inspection List of shipped components Installing the Page Printer Names of Parts Front View Interior View Rear View Setting Up and Interfacing Install the Toner Container Open the Top Cover Sealing strip Close the Top Cover Install the Waste Toner Bottle Installing the Page Printer Adjusting the Paper Guides of the Paper Cassette Open the cassette cover Paper stopper Add Paper Paper Cassette Set the clips at the two corners as shown below Close the paper cassette cover Install the Face-up Output Tray sold separately Connect the Printer to the Computer Parallel interface Serial interfaceSerial Interface Connection Attach the Power Cord Print a Status Test the Interface with the Computer Set the Emulation Mode Install the Printer DriverWindows Installing the Page Printer Windows Feeding from the Multi-Purpose Tray and Associated Settings Multi-Purpose Tray Feeding Withdraw the sub tray as shown in the diagram Load the paper Setting Each Mode First Mode Automatic Manual Feeding Cassette mode Manual mode Feeding Envelopes Overhead Projection OHP Film Memory Card To insert and use a memory card Handling Memory Cards To remove the memory card Memory Expansion Installation Printing condition Resolution 300 dpi 600 dpi Removing the Main Circuit Board Withdrawing the Main Circuit Board from the Printer Simm to be used Installing and Removing SIMMs Installing SIMMs Testing the Expansion Memory Removing SIMMs Chapter Operating Laser Printer Control Panel Message Display Message Meaning Interface Indicator Resolution Indicator Paper Size Indicator Copy Indicator Symbolic Indicators Indicator Name Description Control Keys Key Function Selects the cassette feed or multi purpose tray feed Operating Procedures Operating Precautions Switching Power On Basic Printing Operations Selecting the Output Tray Feed Selection Switching Online/Offline Canceling Printing Status Printout Sample Status Hardware information Installation OptionsSoftware version Information Fonts at startup for each interface KIR test patternUser font list Mode Selection Form Feed Mode Selection Menu Mode Selection Menu ListMenu Description Default Setting Selects the print font Bitmap Duplex mode Parallel Interface Mode Configuring InterfacesParallel Interface Mode Display Description Emulation Selection KC-GL EmulationDisplayDescription Reduction Page Set Source Size-Target Size Combinations Sleep Timer Setting Selecting Sleep Timer Mode Selecting Dump Received Data Mode Dumping Received Data KIR Level Status KIR Checking Lines Selecting KIR Mode Ecoprint Mode Selecting Ecoprint Mode Resource Protection Selecting Resource Protection Mode Adjusting the Print Density Selecting Print Density Mode Setting the Audio Warning Buzzer Type of Error and Corresponding Audio Alarm Buzzer Priority Error Message Alarm Frequency Remark Selecting Buzzer Mode Memory Cards Inserting Memory Cards Operating a Memory Card Reading Fonts from a Memory Card Reading Macros from a Memory Card Reading Data Partitions from a Memory Card Writing Data Partitions to a Memory Card Operating the Laser Printer Deleting Data from a Memory Card Formatting Memory Cards Operating the Laser Printer Printing a List of Data Names Partitions Chapter Fonts Resident Fonts Bitmap fontsScalable fonts List of Fonts Kpdl Fonts Resident Scalable Fonts Resident Scalable Fonts Kpdl Fonts Fonts Symbol set Bitmap Fonts Symbol sets Symbol setSset value Scalable Fonts Symbol sets Sset ID Chapter Maintenance Toner Kit Replacement Toner kit replacement interval Toner Kit to be Used Supplying Toner To replace the toner container, proceed as follows Plastic Bag Developer Maintenance Replace the Waste Toner Bottle Cap the waste toner bottle after removing from the printer New Waste Toner Bottle Cleaning Cleaning the Charger WireMain Charger Unit Cleaning the Grid Main Charge Unit Paper Feed Unit Maintenance Chapter Troubleshooting General Guide If the printer does not printIf the printing is abnormal Check the power cord Power ProblemsCheck the power switch Call for the assistance of a service person Check the interface network cable Interface ProblemsTry using a different cable Check your file and software All-black printout Print Quality ProblemsCompletely blank printout Check the developer unit Black or white vertical streaks Clean the charger wireDropouts, horizontal streaks, stray dots Check the control panel Check the Ecoprint setting See Section Image is smearedFaint or blurred printing See Section Call for the assistance of a service person Section Clean the main charger wireCheck the main charger unit installation Grey background Check the paper chute and the ramp Dirt on the top edge or back of the paperCharacters out of position Check the transfer roller Indicators and Messages IndicatorsSymbolic Indicators Condition Corrective Action Maintenance Messages Maintenance Messages Corrective Action Message Corrective Action Mechanical error n=0, 1, 2, ...-Call a service person. Error Messages Error Messages Corrective ActionCancel key You have inserted the wrong memory card when the Insert Section Capacity of the memory card is insufficient. This error Occurred when the data was compressed to be fitted within Correcting a Paper Jam Return the paper feed unit to the printer Correcting a Paper Jam Paper Cassette Correcting a Paper Jam Chapter Symbol Set Tables HP LaserJet 5M Symbol Sets LaserJet 5M HP Roman-8 8U LaserJet 5M ECMA-94 Latin 1 0N Symbol Set Tables LaserJet 5M IBM PC-8 D/N 11U LaserJet 5M IBM PC-850 12U LaserJet 5M Dutch801-RomanSWM 6N LaserJet 5M PS Math 5M LaserJet 5M PS Text 10J LaserJet 5M Math8 8M LaserJet 5M Pi Font 15U LaserJet 5M MS publishing 6J LaserJet 5M Windows 9U LaserJet 5M Desktop 7J LaserJet 5M ISO Latin 2 2N LaserJet 5M ISO Latin 5 5N HP LaserJet 5M Symbol Sets Symbol Set Tables HP LaserJet 5M Symbol Sets LaserJet 5M PC-852 Latin 2 17U LaserJet 5M PC-Turkish 9T Macintosh 12J LaserJet 5M International Characters 123 124 125 126 ISO-6 US Ascii ISO-4 UK Appendix a Printer Specifications Printer Specifications IPX/SPX, TCP/IP, DLC Description Appendix B Paper Selection General Guidelines Usable Paper Paper Specifications Table B.1. Paper Specifications Selecting the Right Paper Condition of the PaperComposition Paper Size Table B.2. Paper Sizes for Paper Feeding Basis Weight SmoothnessThickness Moisture Content Electrostatic properties StiffnessCurl Quality control Specially treated paper Special Paper Table B.3. OHP Film Specifications Colored PaperPreprinted Paper Overhead Projection OHP Film Postcards Envelopes Labels Table B.4 Adhesive Label Specifications Appendix C Host Computer Interface Parallel Interface Parallel interface communication modes Interface Signals Pin In/out Description Strobe* nStrobe Pin Acknowledge* nAck Pin Data 0 1 to Data 7 8 Pins 2 toPaper Empty PError Pin Busy Busy Pin +5V DC Pin Error* nFault PinPower Ready Pin Prime nInit Pin RS-232C interface Interface SignalsSerial RS-232C/RS-422A Interface FG Frame Ground Pin RTS Request To Send Pin SG Signal Ground PinRXD Receive Data Pin CTS Clear To Send Pin DSR Data Set Ready Pin RS-422A interface Removing the Main Circuit Board Withdrawing the Main Circuit Board from the Printer Changing the Jumper Connector Verifying the Setting Table C.3. RS-422A Signal Pin Assignments In/out Description RS-422A interface voltage levels Overview of Signals RS-422ASerial Connector RDA Receive Data Inverted Pin RDB Receive Data Pin H2 Data bits RS-232C/RS-422A ProtocolH1 Baud rate Parameter value H3 Stop bits H4 Parity Parameter value Meaning H5 Protocol logic Parameter value MeaningH6 Buffer nearly-full threshold Error not handled Prescribe IIe Frpo D0 commandSerial interface error H7 Buffer nearly-empty threshold RS-232C Cable Connection Preparing an RS-232C Cable Connecting the Printer to the Computer To test the interface, then enter Index INDEX-2 INDEX-3 Mode Select Menu Mode Selection Depending on the emulation selected, the following From previous