Troubleshooting
PassageWay Adapter LED
This section describes the error conditions represented by the LED located next to the Phone jack and Line jack on the PassageWay adapter.
Problem 1: The LED is “off.”
This indicates that your PassageWay adapter is not receiving power. Make sure the PassageWay adapter is installed properly. Refer to “Installing the PassageWay Adapter” in Chapter 2.
If you have verified that the PassageWay adapter is properly connected to your telephone, yet the LED on the adapter is NOT illuminated, verify that your telephone is working properly. If your telephone is not working properly, consult your PARTNER system documentation or your PARTNER System Manager for troubleshooting procedures.
If your telephone is working properly and the LED on the adapter is NOT illuminated, contact the Lucent Technologies National Customer Care Center.