Troubleshooting

The chance of a communications problem depends on your PC's configuration. The PassageWay Service Provider operates at a data rate of 4800 baud, and it relies on Windows to manage the flow of data through your PC's serial port. Depending upon the speed of your PC, the number and type of applications you are using, and various hardware components in your PC configuration, Windows will be able to manage serial communications with varying degrees of effectiveness.

If you encounter frequent communications errors using the PassageWay Service Provider, your PC's current hardware configuration may not support reliable high-speed communications under Windows. Appendix A includes information about choosing serial port hardware that can work reliably at high speeds under Windows.

Problem 5: Connect will not run. It displays the message: Connect must

terminate due to an unexpected communications error and

then terminates.

This message indicates that Connect cannot communicate with the COM port you specified using the PassageWay Configurator. Run the PassageWay Configurator and select a different COM port.

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Lucent Technologies 560-201-113 manual Then terminates