Installing and Configuring the PassageWay
Service Provider
Before You Begin
Before installing the PassageWay Service Provider, you also must know the following information:
the version and release of the PARTNER system your company has (for example, PARTNER ACS R2.0)
the type of telephone you have
the extension number of your telephone
the location and telephone number of each outside line button on your telephone
Tthe location of feature buttons on your telephone
the number of the COM port (for example, COM1, COM2, COM3, COM4, etc.) to which you are connecting the serial cord from the PassageWay adapter. (PassageWay supports up to COM9.)
NOTE:
If your PARTNER system supports caller ID and you have a system telephone, you should have a Caller ID Inspect button programmed on your telephone. A Caller ID Inspect button enables you to view caller ID information for an incoming call while you are already active on another call. Without a Caller ID Inspect button, the PassageWay Service Provider will present caller ID information for the first call that starts ringing at your telephone, but it will not provide caller ID information for any other calls you receive while you are active on a call.
