Troubleshooting
5.Choose the Continue button in the PassageWay Configurator - COM Port dialog box and finish configuring the PassageWay Service Provider.
6.If you are using Windows NT 4.0 or later, proceed to Step 8.
If you are using Windows 95 or Windows 3.1 or later, start Connect after the PassageWay Service Provider is configured.
If you are using Windows 95, select PassageWay Connect from the application folder that contains the PassageWay Service Provider. (The default application folder is PassageWay for PARTNER.)
If you are using Windows 3.1 or later,
PassageWay for PARTNER.)
The Connect - Communications Error dialog box appears.
7.Choose the Test button and follow the instructions on the screen.
If the PassageWay Adapter Test fails, note the error number and refer to the next section, “Troubleshooting Connect.” If you still cannot solve the problem, proceed to Step 8.
If all tests pass successfully, run your
8.Look at the bottom of your PassageWay adapter and check if there is a bar code label.
9.Contact the Lucent Technologies National Customer Care Center.
