Lucent Technologies 560-201-113 manual Troubleshooting

Troubleshooting

Problem 11: You cannot place a consultation call on hold during a transfer.

If you are in the middle of a transfer, have an established consultation call that you then decide to place on hold, you will find that you are not able to place the consultation call on hold. This is a limitation of the service provider that may be addressed in a future release.

Problem 12: Your PassageWay adapter is not functioning with a standard phone.

If you are using a standard phone (that is, analog phone) and find that the link to the PC goes down when you go off-hook on the phone, you most likely are not using the proper phone cable. To ensure that your standard phone works, you should use a 2-conductor wire phone cable. The use of a 4-conductor wire phone cable may temporarily disable the adapter from working (until you place the standard phone on-hook again) or permanently disable the adapter from working (until you disconnect the phone line from the extension jack on the PARTNER system module).

NOTE:

Even though the adapter is not functioning (that is, the link to the PC is gone), you can still make and receive calls from your telephone.

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