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Minolta PagePro 1100 user manual Troubleshooting

Models: PagePro 1100

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Troubleshooting Specifications Install Error codes Detect Size Error Symbol Set Indicators Connecting the Power Cord Maintenance Sample Configuration

Page 176

Chapter 7

Troubleshooting

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Minolta PagePro 1100 user manual Troubleshooting

Page 175 Page 177

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Contents

PagePro What is an Energy Star product? Safety Information Laser SafetyLaser Safety Internal Laser Radiation Laser Safety Label For European Users For Denmark Users For Finland, Sweden Users User Instructions For Norway UsersLaser Caution Label CE Marking Declaration of Conformity EC Directive Safety 73/23/EEC EMC 89/336/EEC and 93/68/EEC Ozone Release Welcome Trademark Acknowledgments Contents Installing Setting-Up Using the Panel ButtonOptions Printing Paper Selecting Output Direction Printed Side Up or Down Installing the PagePro 1100 Printer Driver Under WindowsDisplaying the PagePro 1100 Printer Driver Setup Dialog DOS Printing Utilities Using the PagePro 1100 Printer Driver Setup DialogUninstalling the Printer Driver Using the Status Monitor Using the Control PanelCleaning the Printer Replacing the Toner Cartridge Specifications Memo 1Chapter Chapter Features HardwareSoftware Operating System Printer Parts and Accessories Printer Printer Parts and Accessories Options Panel button IndicatorsControl Panel Panel Button 2Chapter Setting-Up Installation Precautions Selecting a Location for the Printer Space Requirements Power Source Frequency fluctuation Grounding Operational Precautions Operating Environment Operational Precautions Printer Supplies Installing Installing Installing Setting-Up Connecting the Power Cord Loading Paper Open the face-down tray Setting-Up Turning on the Printer Testing the Printer Sample Configuration Connecting to a Computer Space Requirements OptionsSecond Paper Cassette Unit Installing the Second Paper Cassette Unit Options Face-Up Tray Installing the Face-Up Tray Installing the Expansion Memory Expansion Memory Remove the side cover Tip Options Network Interface Card Memo 3Chapter Using the Printer Using the Panel Button Counter Reset Mode Form Feed Job CancelPrint Configuration Printing Paper TypePaper Source Manual Paper Type Paper Source Manual Tray2*1 SizeStandard sizes Tray2 Envelope and Custom SizePaper Source Printable Area Loading Paper Loading Paper onto Tray1 Paper support Using the Printer Chapter Manual Loading Manual Feed Tray Printing on Envelopes Insert only one envelope at a time when feeding manually Loading Paper onto Tray2 Option Remove the cassette cover from Tray2 Maximum level mark Loading Paper Selecting Output Direction Printed Side Up or Down Face-up tray Face-down tray 4Chapter Printer Driver Introduction Printer Driver System Requirements Windows ROM Windows Printer Driver Chapter Printer Driver Chapter Printer Driver Chapter Printer Driver Chapter Printer Driver Chapter Turn on your computer and start up Windows 95 or Windows Printer Driver Chapter Installing the PagePro 1100 Printer Driver Under Windows To Install the PagePro 1100 Printer Driver Installing the PagePro 1100 Printer Driver Under Windows Installing the PagePro 1100 Printer Driver Under Windows Installing the PagePro 1100 Printer Driver Under Windows Displaying the PagePro 1100 Printer Driver Setup Dialog Displaying the PagePro 1100 Printer Driver Setup Dialog To Display the Printer Driver Setup Dialog Under Windows NT Select Document Defaults... from the File menu Displaying the PagePro 1100 Printer Driver Setup Dialog Displaying the PagePro 1100 Printer Driver Setup Dialog Displaying the PagePro 1100 Printer Driver Setup Dialog Using the PagePro 1100 Printer Driver Setup Dialog CancelCommon Buttons Apply Paper PaperPaper Size Edit Custom Envelopes Add DeleteName Width/Height Fit to Paper Orientation Paper Source Media TypeScaling Copies Collate at Printer Layout Details of N-up Horz. AscendingHorz. Descending Vert. Ascending Watermark BorderlineFirst Page Only Vert. Descending Edit Watermark Watermarks Watermark Name StringShading Style XY Image Shift Fine-Art QualityToner Save Resolution Toner DensityAll Raster Font Memory Option Device OptionInput Option Uninstalling the Printer Driver To Uninstall the PagePro 1100 Printer Driver Windows Installing DOS Printing Utilities DOS Printing Utilities Loading and Unloading the Status Monitor To Load the Status Monitor from the DOS Prompt To Remove the Status Monitor from Memory To Exit the Printer Control Panel Accessing the Printer Control PanelTo Access the Printer Control Panel Using the Printer Control Panel Getting Around in the Printer Control Panel About profiles To save a profile Save Profile from the File menu To open a profile To print a test page or demo To change the printer port Common Buttons Setup ScreenPrinter Control Panel Screens Paper Source Fast PrintLine/Page Copies Tray1 Setting Setting Paper Time Out Action ProceedPaper Time Out Clear Symbol Set Font ScreenTypeface Pitch/Point Resolution Output Quality ScreenToner Save Fine-ART Counter Screen Toner DensityTotal Counter Drum Counter Configuration Screen Power Save Power Save IntervalDetect Size Error Other Screen Using the Status Display TimeoutTo Display the Status Display Protection Status Display Screen Set Display Mode Command Setup MenuChange Hot Key Command Setup Menu Change Popup Message Command Setup Menu Exit Command Setup MenuClose button Help button 5Chapter Printer Status Monitor and Control Panel Using the Status Monitor Starting Up the Status Monitor Using the Status Monitor To Exit the Status Monitor To Start Up the Status Monitor Under WindowsTo Hide the Status Monitor Using the Status Monitor View MenuExpand/Reduce Exit Setup Menu Printer Setting Using the Control Panel Using the Control PanelOn the Setup menu, click Printer Setting Starting Up the Control Panel Tray1 Setting Multipurpose Tray Paper Fixed Cassette Tray1 Paper SizePaper Envelope Printer Setting Auto Continue Fast Print Configuration Print LED indicator PrintTest Print Demo Page Print Counter Configuration Set Default Button Memo 6Chapter Maintenance Replacing the Toner Cartridge To Replace the Toner Cartridge Fusing unit Remove the old toner cartridge Toner car Replacing the Toner Cartridge To Reset the Counter of the Toner Cartridge Replacing the Drum Cartridge To Replace the Drum Cartridge Fusing unit Remove the toner cartridge Remove the drum cartridge from the box it comes packed Replacing the Drum Cartridge Toner car Replacing the Drum Cartridge To Reset the Counter of the Drum Cartridge Cleaning the Printer Cleaning the Outside of the Printer Cleaning the Paper Feed Roller Maintenance Remove the toner cartridge and the drum cartridge Use a soft cloth to wipe the paper feed roller Cleaning the Printer Memo 7Chapter Troubleshooting Clearing a Paper Misfeed Inside the Printer Fusing unit Do not touch the image transfer roller At the Fusing Unit Vicinity of the Drum Cartridge Between the Drum Cartridge and the Fusing Unit Face-Down Tray Face-Up Tray option Tray1 Manual Feed Tray Second Paper Cassette Unit option Print Quality Problems Symptom Cause Remedy Print Quality Problems Toner Cartridge on Print Quality Problems Troubleshooting Chapter No Output Check computer’s communi Indicator Lights Printer Messages Indicator Light Patterns Indicators Description Power is off Printer is ready Standard Status Patterns Operator Call Patterns Press the panel buttonIf Auto-Continue on Control Panel dialog is Indicators Description Action Call for Service Patterns Indicator Lights Printer Messages 8Chapter Specifications PagePro 1100 Printer Operating temperature Power supplyPower consumption Output capacity Weight HeightWidth Depth External dimensions and weight without paper cassette Second Paper Cassette Unit OptionPaper cassette Paper feeding system Expansion Memory Dimm option Interface Connector and Cable ConnectorsCable type Pin assignments Appendix a Glossary Appendix a Glossary Face-up/face-down selection switch Fusing unitDouble-click Drum cartridge Paper basis weight IconImage transfer roller Laser printer Parallel interface connector Power cord socketPower switch Paper guides Second paper cassette unit TonerToner cartridge Top cover Memo Appendix B Appendix B Index 16,4-21 4121-7703-01

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