Technical Configuration | MultiVOIP User Guide | ||
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| Supplementary Services Definitions (cont’d) | ||
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| Field Name | Values | Description |
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| Busy Party, |
| If the ‘home’ voip unit is receiving a |
| Allowed |
| call directed toward an already |
| Name Type |
| engaged channel or phone station and |
| (CNI) |
| Busy Party is selected, then the |
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| identifier (from the Caller Id field) |
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| will tell the originating remote voip |
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| unit that the channel or called party is |
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| busy. |
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| This field is applicable only when the |
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| ‘home’ voip unit is receiving the call. |
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| Example. Suppose a voip system has |
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| offices in both Denver and Omaha. In |
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| the Omaha voip unit (the ‘home’ voip |
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| unit in this example), Call Name |
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| Identification has been enabled, Busy |
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| Party has been enabled as an Allowed |
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| Name Type, and “Omaha Sales Office |
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| Voipchannel 2” has been entered in |
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| the Caller Id field of the |
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| Supplementary Services screen. |
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| When channel 2 of the Omaha voip is |
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| busy but still receives a call attempt |
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| from any other voip phone station |
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| (for example, the Denver office), the |
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| message “Busy Party - Omaha Sales |
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| Office Voipchannel 2” will be sent |
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| back and will appear in the Caller Id |
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| field of the Statistics – Call Progress |
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| screen of the Denver voip. This |
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| confirms to the Denver voip that the |
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| channel or phone station is busy in |
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| Omaha. |
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