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Multi-Tech Systems MVP-2410, MVP-3010 Operation and Maintenance, System Information screen, 253

Models: MVP-2410, MVP-3010 MultiVOIPTM E1

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MultiVOIP User Guide	Operation & Maintenance

Operation and Maintenance

Although most Operation and Maintenance functions of the software are in the Statistics group of screens, an important summary appears in the System Information of the Configuration screen group.

System Information screen

This screen presents vital system information at a glance. Its primary use is in troubleshooting. This screen is accessible via the Configuration pulldown menu, the Configuration sidebar menu, or by the keyboard shortcut Ctrl + Alt + Y.

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Multi-Tech Systems MVP-2410, MVP-3010, MultiVOIPTM, E1 manual Operation and Maintenance, System Information screen, 253

Contents

User Guide for Voice/IP Gateways S000384A User GuideContents Contents MultiVOIP User Guide MultiVOIP User Guide Contents Overview About This Manual MultiVOIP Product Family MultiVOIP MVP2410 LEDs Introduction to TI MultiVOIPs MVP2410 & MVP24-48Overview MultiVOIP User Guide MultiVOIP User Guide Overview Overview MultiVOIP User Guide MultiVOIP User Guide Overview Overview MultiVOIP User Guide MVP2410 LEDs T1 Front Panel LEDsLED Name Description MultiVOIP MVP3010 Chassis Introduction to EI MultiVOIPs MVP3010 & MVP30-60Overview MultiVOIP User Guide MultiVOIP User Guide Overview Overview MultiVOIP User Guide MultiVOIP User Guide Overview Overview MultiVOIP User Guide MVP3010 LEDs E1 Front Panel LEDsMVP3010 Front Panel LED Definitions E1 LED DescriptionsSpecs for Digital T1 MultiVOIP Units SpecificationsSpecs for Digital E1 MultiVOIP Units Digital E1 MultiVOIP SpecificationsRelated Documentation Installation at a GlanceQuick Start Instructions MultiVOIP User Guide Quick Start Instructions Mechanical Installation and Cabling Lithium Battery Caution Safety WarningsSafety Warnings Telecom IntroductionUnpacking the MVP2410/3010 Unpacking Your MultiVOIPRack-Mounting Rack Mounting InstructionsSafety Recommendations for Rack Installations Bracket Attachment for Rack Mounting Inch Rack Enclosure Mounting ProcedureCabling Cabling ProcedureMVP-2410/3010 Voip Connections for GND & Remote Config Modem Software Installation Loading MultiVOIP Software onto the PC Technical Configuration T1/E1 MultiVOIP User Guide MultiVOIP User Guide Mechanical Installation & Cabling Technical Configuration T1/E1 MultiVOIP User Guide MultiVOIP User Guide Mechanical Installation & Cabling Technical Configuration T1/E1 MultiVOIP User Guide MultiVOIP User Guide Mechanical Installation & Cabling Un-Installing the MultiVOIP Configuration Software MultiVOIP User Guide Mechanical Installation & Cabling Completion screen will appear Click Finish Technical Configuration Configuring the MultiVOIP MultiVOIP User Guide Technical Configuration Technical Configuration MultiVOIP User Guide Pre-Requisites Local ConfigurationIP Parameters T1 Telephony Parameters for MVP2410 E1 Telephony Parameters for MVP3010 Smtp Parameters for email call log reporting Config Info CheckList Local Configuration Procedure Summary Local Configuration Procedure Detailed MultiVOIP User Guide Technical Configuration Technical Configuration MultiVOIP User Guide Ctrl + G Solving Common Connection ProblemsTechnical Configuration MultiVOIP User Guide Pulldown Icon Shortcut Sidebar Ctrl + Alt +Technical Configuration MultiVOIP User Guide Background Bulk transfers and other Important business IP Parameter fields Value is used to prioritize call setup IP packets Bits = Type of Service or TOS fieldDNS Parameter fields TDM Routing Option Parameter Fields Technical Configuration MultiVOIP User Guide Ctrl + H Technical Configuration MultiVOIP User Guide MultiVOIP User Guide Technical Configuration Dtmf Parameters RFC2833 method. Uses an RTP DtmfJitter Value Default = 726, @ 711 a/u727, @ 723.1 @Silence Forward Error Correction enablesAuto Call AutoCall Generate Phone Jitter Optimization Factor Modem RelayCall Duration defines Automatic DisconnectionConsecutive Packets Lost defines Ctrl + T Technical Configuration MultiVOIP User Guide MultiVOIP User Guide Technical Configuration Frame Format of MultiVOIP RING-ON, RING-OFF FXS Ground Start Supervision Parameters Parameters Field Name Values Description IsdnNumbering Details Parameters ParametersRefers to length of cable Pattern MultiVOIP User Guide Technical Configuration 100 MFR2 ANI 101102 103 104 General E1/E1/ISDN Parameters 105106 107 108 Pulldown Shortcut Sidebar109 IP address of the GateKeeper 110111 Field Name Values Description112 113 114 115 Field Name Values & Description 116117 118 Registrar119 Address120 About SPP Proxy/NAT Device Parameters121 Ctrl + M122 Trap Manager Parameters Snmp Parameter Definitions Field Name Values Description123 124 Ctrl + R125 126 Regional Parameter Definitions Field Name Values DescriptionStandard Tones fields 127Standard Tones fields cont’d 128MVP810ST 129Technical Configuration MultiVOIP User Guide 131 Tone Pair Values132 133 Ctrl + Alt + S134 Smtp Parameters Definitions Field Name Values DescriptionMail Criteria 135136 Custom Fields Definitions DescriptionMatched 137Details 138139 140 Ctrl + Alt + L141 Messages 142143 144 Ctrl + Alt +H145 146 147 Or #148 Its Statistics Call Progress screen Party, Busy Party, and Connected149 Statistics Call Progress screen Allowed Name Type, and Omaha150 151 Supplementary Services screenField of the Statistics Call Progress Identification has been enabled, Busy152 An Allowed Name Type, Supplementary Services153 154 155 156 Ctrl + Alt + Sft + VH157 Stun158 Accessing Radius Parameters Pulldown Icon Shortcut Sidebar159 160 Retransmissions field161 162 Sent163 164 165 Ctrl + Alt +Y166 167 168 169 170 T1 Phonebook ConfigurationT1 Versus E1 Telephony Environments Configuring T1 NAM Telephony MultiVOIP Phonebooks171 172 T1 Phonebook Configuration MultiVOIP User Guide173 Phonebook Icons Description174 Alt + Alt + O175 Select Outbound Phone Book/List Entries176 Add/Edit Outbound PhoneBook screen appearsDevice is used . If Any 177178 This field currently disabled179 SIP Fields 180SPP Fields 181182 183 PBX184 Add/Edit Inbound PhoneBook screen appears 185 186 When no external routing device is used. If187 Destination188 Sites, All-T1 Example T1 Phonebook Examples189 PBX 190191 192 193 194 195 Configuring Mixed Digital/Analog Voip Systems196 197 Phone Book for Series I Analog Voip Host Unit Site B198 199 Voip200 201 202 203 421 Call Completion SummariesSite a calling Site C, Method Site C calling Site a205 Site D calling Site C206 Site D calling Site F207 Variations in PBX Characteristics208 E1 Phonebook ConfigurationE1-Standard Inbound and Outbound MultiVOIP Phonebooks E1 Versus T1 Telephony Environments209 210 Free Calls One Voip Site to Another211 Local Rate Calls Within Local Calling Area of RemoteUnited Kingdom 212213 National Rate Calls Within Nation of Remote Voip Site214 Inbound versus Outbound Phonebooks215 216 217 218 Phonebook Configuration Procedure219 220 221 222 223 Device is … 224225 Select Inbound PhoneBook/List Entries 226 227 Add/Edit Inbound PhoneBook screen appears228 When no external routing device is used . If229 Call Forward Parameters230 Sites, All-E1 Example E1 Phonebook Examples231 232 France Country CodeRotterdam 010233 234 PBX235 236 237 238 Configuring Digital & Analog VOIPs in Same System239 Phone Book for Analog Voip Host Unit Site B240 241 Outbound Phone Book for MVP3010 Digital Voip Site D242 Inbound Phone Book for MVP3010 Digital Voip Site D243 244 245 Site C calling Site a Site a calling Site C, Method246 247 248 249 250 International Telephony Numbering Plan Resources251 252 Operation and MaintenanceSystem Information screen Operation and Maintenance253 254 255 About Call Progress Statistics ScreensPulldown Icon Shortcut 256257 258 Call Details259 SC, FEC 260Dtmf 261262 Services Status263 Correction. Forward Error264 About Logs265 266 Special Buttons267 268 269 Cont’d From Details270 271 About IP Statistics272 Total Packets UDP versus TCP273 274 UDP275 RtcpPulldown Shortcut // Icon About Link Management276 277 278 279 280 281 282 283 284 285 286 Pulldown Shortcut About Registered Gateway Details287 288 289 290 About Alternate Server Statistics291 292 293 Pulldown Shortcut/Icon About Packetization Time294 295 Packetization Ranges and Increments296 MultiVOIP Program Menu MultiVoip Program Menu ItemsMenu Selection Description 297298 Download CAS ProtocolConfiguration Port Setup Configuration Option299 Obtaining Updated Firmware Date and Time Setup300 301 302 303 304 Implementing a Software Upgrade305 Downloading Firmware306 307 308 Downloading CAS Protocol309 310 Downloading Factory Defaults311 312 313 Setting and Downloading User Defaults314 315 316 Setting a Password Windows GUI317 318 319 320 Setting a Password Web Browser GUI321 Un-Installing the MultiVOIP Software322 323 Upgrading Software324 FTP Server File Transfers Downloads325 326 327 328 329 330 331 332 333 334 Web Browser Interface335 336 337 338 339 340 SysLog Server Functions341 Operation and Maintenance MultiVOIP User Guide 343 Warranty, Service, and Tech SupportRepair Procedures for U.S. and Canadian Customers Limited Warranty344 345 MultiVOIP User Guide Warranty, Service, & Tech SupportContacting Technical Support Technical SupportCountry By E-mail By telephone 346347 Regulatory InformationFCC Declaration EMC, Safety, and R&TTE Directive Compliance348 FCC Part 68 Telecom Industry Canada349 350 Canadian Limitations Notice351 Weee Statement352 Appendix a Cable PinoutsEthernet Connector Command CableAppendix a Cable Pinouts 353Voice/Fax Channel Connectors T1/E1 ConnectorT1/E1 Connector 354355 356 Isdn BRI RJ-45 Pinout Information357 Isdn Interfaces ST and U358 Appendix B TCP/UDP Port AssignmentsPort Number Assignment List Well Known Port Numbers359 360 361 Installation Instructions for MVP428 Upgrade Card362 Channel Analog Expansion Card MultiVOIP User Guide363 Screw locations 2 at phone-jack edge of board364 Pin connectors365 366 Index367 368 369 256370 371 T1/ISDN372 See373 374 375 68, 69, 70376 FRF11377 269378 Version 4 Parameters379 ISDN-PRI380 PRI381 Snmp382 383 384 385 386 387 Safety Warnings Telecom388 389 152, 153390 391 Telecom safety warnings392 393 394 395