Multi-Tech Systems E1, MultiVOIPTM, MVP-2410, MVP-3010 About Logs

Operation and Maintenance MultiVOIP User Guide

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Main User Guide CONTENTS Page Page Page About This Manual MultiVOIP Product Family Introduction to TI MultiVOIPs (MVP2410 & MVP24-48) Page Page Page Page Page T1 Front Panel LEDs Page Introduction to EI MultiVOIPs (MVP3010 & MVP30-60) Page Page Page Page Page E1 Front Panel LEDs E1 LED Descriptions Specifications Specs for Digital T1 MultiVOIP Units Digital T1 MultiVOIP Specifications Specs for Digital E1 MultiVOIP Units Digital E1 MultiVOIP Specifications Installation at a Glance Related Documentation Page Page Page Introduction Safety Warnings Lithium Battery Caution Safety Warnings Telecom Unpacking Your MultiVOIP Unpacking the MVP2410/3010 Page Safety Recommendations for Rack Installations 19-Inch Rack Enclosure Mounting Procedure Cabling Cabling Procedure Page Page Introduction Loading MultiVOIP Software onto the PC Page Page Page Page Page Page Page Page Page Chapter 5: Technical Configuration Configuring the MultiVOIP Page Page Local Configuration Pre-Requisites IP Parameters T1 Telephony Parameters (for MVP2410) E1 Telephony Parameters (for MVP3010) SMTP Parameters (for email call log reporting) SMTP Parameters Preparation Task: Page Local Configuration Procedure (Summary) Local Configuration Procedure (Detailed) Page Page Page Page Page Page Page Page MultiVOIP User Guide Technical Configuration Ethernet/IP Parameter Definitions (contd) Field Name Values Description Page Page Technical Configuration MultiVOIP User Guide 72 Ethernet/IP Parameter Definitions (contd) Field Name Values Description Page Page Page Page Page Page Page Page Page Page Page Page Page Page Modem Relay Page -- Page Page Page Page Page Page Page MultiVOIP User Guide Technical Configuration 9 7 T1 Parameter Definitions (contd) Field Name Values Description Page Page Page Page Page Page Page MultiVOIP User Guide Technical Configuration E1 Parameter Definitions (contd) Field Name Values Description Page Page Accessing Call Signaling Parameters Alt + C Accessing the Signaling Protocols Page Technical Configuration MultiVOIP User Guide 110 H.323 Call Signaling Parameter Defns (contd) Field Name Values Description MultiVOIP User Guide Technical Configuration . H.323 Call Signaling Parameter Defns (contd) Field Name Values Description Page Page Page MultiVOIP User Guide Technical Configuration SIP Call Signaling Parameter Definitions (contd) Field Name Values Description Technical Configuration MultiVOIP User Guide 116 SIP Call Signaling Parameter Definitions (contd) Page Page Page About SPP Proxy/NAT Device Parameters Accessing SNMP Parameters Ctrl + M Page Page Accessing Regional Parameters Ctrl + R Page Technical Configuration MultiVOIP User Guide 126 Note Page Technical Configuration MultiVOIP User Guide 128 Regional Parameter Definitions (contd) Field Name Values Description MultiVOIP User Guide Technical Configuration Regional Parameter Definitions (contd) Field Name Values Description Page MultiVOIP User Guide Technical Configuration TONE PAIR VALUES Page Accessing SMTP Parameters Ctrl + Alt + S Page MultiVOIP User Guide Technical Configuration . SMTP Parameters Definitions (contd) Field Name Values Description Page Page Page Page Accessing Logs/Traces Screen Ctrl + Alt + L Page Technical Configuration MultiVOIP User Guide 142 Logs Screen Definitions Field Name Values Description Page Ctrl + Alt +H Page Page Page Page Page Page Page Page Page Page Page Page Page Ctrl + Alt + U Page Page Page Technical Configuration MultiVOIP User Guide 162 Custom Fields Definitions (contd) Field Description Field Description Page Page Page Page Page Page Page Page T1 Versus E1 Telephony Environments Configuring T1 (NAM) Telephony MultiVOIP Phonebooks Page Page Page Page Page MultiVOIP User Guide T1 PhoneBook Configuration 177 Page Page Page MultiVOIP User Guide T1 PhoneBook Configuration 181 Add/Edit Outbound Phone Book: Field Defns (contd) Field Name Values Description Page VOIP VOIP PBX PSTN Line Page Page T1 Phonebook Configuration MultiVOIP User Guide 186 Page Page T1 Phonebook Examples 3 Sites, All-T1 Example ... T1 Phonebook Configuration MultiVOIP User Guide 190 An outline of the equipment setup in both offices is shown below. Page Page Page Page MultiVOIP User Guide T1 PhoneBook Configuration 195 Configuring Mixed Digital/Analog VOIP Systems Router T1 IP Network PBX Page Page Page Page Page Page Page Page Call Completion Summaries Page Site D calling Site F Site F calling Site D Variations in PBX Characteristics Page E1 Versus T1 Telephony Environments E1-Standard Inbound and Outbound MultiVOIP Phonebooks Important Definition: Free Calls: One VOIP Site to Another Free VOIP Calls Local Rate Calls: Within Local Calling Area of Remote VOIP Calls at London local rates Local Calling Area Page National Rate Calls: Within Nation of Remote VOIP Site 5 France The Netherlands 5 United Kingdom Calls at Dutch National Rates Calls at French National Rates Calls at UK National Rates Inbound versus Outbound Phonebooks Page Page Alt + I Alt + O Page Page E1 Phonebook Configuration MultiVOIP User Guide 220 Page Page Page E1 Phonebook Configuration MultiVOIP User Guide 224 Add/Edit Outbound Phone Book: Field Defns (contd) Field Name Values Description Page Page Page Page MultiVOIP User Guide E1 PhoneBook Configuration 229 Add/Edit Inbound Phone Book: Field Definitions (contd) Field Name Values Description Call Forward Parameters Page E1 Phonebook Examples 3 Sites, All-E1 Example Paris: Area 01 France Country Code: 33 020 Amsterdam 010 Rotterdam The Netherlands Country Code: 31 E1 Phonebook Configuration MultiVOIP User Guide 234 An outline of the equipment setup in these three offices is shown below. Page Page Page E1 Phonebook Configuration MultiVOIP User Guide 238 Configuring Digital & Analog VOIPs in Same System IP Network PBX Router Site E: Page Page Page Page Page Page Page Call Completion Summaries Page Site D calling Site F Site F calling Site D Variations in PBX Characteristics International Telephony Numbering Plan Resources URL Description Page Page Operation and Maintenance System Information screen Page Page Statistics Screens About Call Progress Accessing Call-Progress Statistics Ctrl + Alt + A Page Page Page Operation and Maintenance MultiVOIP User Guide 260 Call Progress Details: Field Definitions (contd) From To Details Description MultiVOIP User Guide Operation & Maintenance 261 Operation and Maintenance MultiVOIP User Guide 262 MultiVOIP User Guide Operation & Maintenance 263 Correction enables some of the About Logs Page Operation and Maintenance MultiVOIP User Guide 266 Logs Screen Details: Field Definitions Field Name Values Description Special Buttons MultiVOIP User Guide Operation & Maintenance 267 Operation and Maintenance MultiVOIP User Guide 268 Logs Screen Details: Field Definitions (contd) Field Name Values Description Call Details MultiVOIP User Guide Operation & Maintenance 269 TO Details Page About IP Statistics Page MultiVOIP User Guide Operation & Maintenance 273 IP Statistics: Field Definitions Field Name Values Description Total Packets Operation and Maintenance MultiVOIP User Guide 274 UDP Packets TCP Packets MultiVOIP User Guide Operation & Maintenance 275 IP Statistics: Field Definitions (contd) RTP Packets RTCP Packets About Link Management Ctrl + 2 // none Page Operation and Maintenance MultiVOIP User Guide 278 Link Management screen Field Definitions Field Name Values Description Monitor Link fields MultiVOIP User Guide Operation & Maintenance 279 Page Page Page Page Page Page Operation and Maintenance MultiVOIP User Guide 286 E1 Statistics: Field Definitions (contd) Field Name Values Description transmitted. Personnel. About Registered Gateway Details Page MultiVOIP User Guide Operation & Maintenance 289 Registered Gateway Details: Field Definitions Field Name Values Description About Alternate Server Statistics Page Page Page About Packetization Time Accessing Packetization Time none/none Page Page MultiVoip Program Menu Items Page Configuration Option Configuration Port Setup Date and Time Setup Obtaining Updated Firmware Page Page Page Implementing a Software Upgrade Identifying Current Firmware Version Downloading Firmware Page Page Downloading CAS Protocol Page Downloading Factory Defaults Page Page Setting and Downloading User Defaults Page Page Setting a Password (Windows GUI) Page Page Page Setting a Password (Web Browser GUI) Un-Installing the MultiVOIP Software Page Upgrading Software NOTE: To upgrade a MultiVOIP from software version 4.04 or earlier, an ftp primer FTP Server File Transfers (Downloads) Page Page Page Page Page Page Page Page Page Web Browser Interface Page Page Page Page Page SysLog Server Functions Page Page Page Limited Warranty Repair Procedures for U.S. and Canadian Customers Page Technical Support Contacting Technical Support Page EMC, Safety, and R&TTE Directive Compliance FCC Declaration Industry Canada FCC Part 68 Telecom Canadian Limitations Notice WEEE Statement (Waste Electrical and Electronic Equipment) Appendix A: Cable Pinouts Appendix A: Cable Pinouts Command Cable Ethernet Connector T1/E1 Connector } Receive Pair (from line) } Voice/Fax Channel Connectors Pin Functions (E&M Interface) Pin Functions (FXS/FXO Interface) ISDN BRI RJ-45 Pinout Information ISDN Interfaces: ST and U Tel co Central Office Page Well Known Port Numbers Port Number Assignment List Page Installation Instructions for MVP428 Upgrade Card Procedure in Detail Summary ** (A) * (B) (C) Page Screw locati ons (2) at phone-jack edge of board. ** * * * Index INDEX Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page S000384A