MultiVOIP User Guide

Technical Configuration

 

 

14.Set SMTP Parameters (Log Reports by Email). The SMTP Parameters screen is applicable when the VOIP administrator has chosen to receive log reports by email (this is done by selecting the “SMTP” checkbox in the Others screen and selecting “Enable SMTP” in the SMTP Parameters screen.). The SMTP Parameters screen can be reached by pulldown menu, keyboard shortcut, or sidebar.

Accessing “SMTP Parameters”

Pulldown

Icon

Shortcut

Sidebar

Ctrl + Alt + S

MultiVOIP as Email Sender. When SMTP is used, the MultiVOIP will actually be given its own email account (with Login Name and Password) on some mail server connected to the IP network. Using this account, the MultiVOIP will then send out email messages containing log report information. The “Recipient” of the log report email is ordinarily the VoIP administrator. Because the MultiVOIP cannot receive email, a “Reply-To” address must also be set up. Ordinarily, the “Reply-To” address is that of a technician who has access to the mail server or MultiVOIP or both, and the VoIP administrator might also be designated as the “Reply-To” party. The main function of the Reply-To address is to receive error or failure messages regarding the emailed reports.

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