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Multi-Tech Systems MultiVOIPTM, MVP-2410, MVP-3010, E1 manual 303

Models: MVP-2410, MVP-3010 MultiVOIPTM E1

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MultiVOIP User Guide	Operation & Maintenance

Generally, the firmware file will be a self-extracting compressed file (with .zip extension), which must be expanded (decompressed, or “unzipped”) on the user’s PC in a user-specified directory.

C:\Acme-Inc\MVP3000-firm

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Multi-Tech Systems MultiVOIPTM, MVP-2410, MVP-3010, E1 manual 303

Contents

User Guide for Voice/IP Gateways S000384A User GuideContents Contents MultiVOIP User Guide MultiVOIP User Guide Contents Overview About This Manual MultiVOIP Product Family MultiVOIP MVP2410 LEDs Introduction to TI MultiVOIPs MVP2410 & MVP24-48Overview MultiVOIP User Guide MultiVOIP User Guide Overview Overview MultiVOIP User Guide MultiVOIP User Guide Overview Overview MultiVOIP User Guide MVP2410 LEDs T1 Front Panel LEDsLED Name Description MultiVOIP MVP3010 Chassis Introduction to EI MultiVOIPs MVP3010 & MVP30-60Overview MultiVOIP User Guide MultiVOIP User Guide Overview Overview MultiVOIP User Guide MultiVOIP User Guide Overview Overview MultiVOIP User Guide MVP3010 LEDs E1 Front Panel LEDsMVP3010 Front Panel LED Definitions E1 LED DescriptionsSpecs for Digital T1 MultiVOIP Units SpecificationsSpecs for Digital E1 MultiVOIP Units Digital E1 MultiVOIP SpecificationsRelated Documentation Installation at a GlanceQuick Start Instructions MultiVOIP User Guide Quick Start Instructions Mechanical Installation and Cabling Introduction Safety WarningsLithium Battery Caution Safety Warnings TelecomUnpacking the MVP2410/3010 Unpacking Your MultiVOIPRack-Mounting Rack Mounting InstructionsSafety Recommendations for Rack Installations Bracket Attachment for Rack Mounting Inch Rack Enclosure Mounting ProcedureCabling Cabling ProcedureMVP-2410/3010 Voip Connections for GND & Remote Config Modem Software Installation Loading MultiVOIP Software onto the PC Technical Configuration T1/E1 MultiVOIP User Guide MultiVOIP User Guide Mechanical Installation & Cabling Technical Configuration T1/E1 MultiVOIP User Guide MultiVOIP User Guide Mechanical Installation & Cabling Technical Configuration T1/E1 MultiVOIP User Guide MultiVOIP User Guide Mechanical Installation & Cabling Un-Installing the MultiVOIP Configuration Software MultiVOIP User Guide Mechanical Installation & Cabling Completion screen will appear Click Finish Technical Configuration Configuring the MultiVOIP MultiVOIP User Guide Technical Configuration Technical Configuration MultiVOIP User Guide Pre-Requisites Local ConfigurationIP Parameters T1 Telephony Parameters for MVP2410 E1 Telephony Parameters for MVP3010 Smtp Parameters for email call log reporting Config Info CheckList Local Configuration Procedure Summary Local Configuration Procedure Detailed MultiVOIP User Guide Technical Configuration Technical Configuration MultiVOIP User Guide Ctrl + G Solving Common Connection ProblemsTechnical Configuration MultiVOIP User Guide Pulldown Icon Shortcut Sidebar Ctrl + Alt +Technical Configuration MultiVOIP User Guide Background Bulk transfers and other Important business IP Parameter fields Value is used to prioritize call setup IP packets Bits = Type of Service or TOS fieldDNS Parameter fields TDM Routing Option Parameter Fields Technical Configuration MultiVOIP User Guide Ctrl + H Technical Configuration MultiVOIP User Guide MultiVOIP User Guide Technical Configuration Dtmf Parameters RFC2833 method. Uses an RTP DtmfJitter Value Default = 723.1 @ 711 a/u726, @ 727, @Silence Forward Error Correction enablesAuto Call AutoCall Generate Phone Jitter Optimization Factor Modem RelayAutomatic Disconnection Call Duration definesConsecutive Packets Lost defines Ctrl + T Technical Configuration MultiVOIP User Guide MultiVOIP User Guide Technical Configuration Frame Format of MultiVOIP RING-ON, RING-OFF FXS Ground Start Supervision Parameters Parameters Field Name Values Description IsdnNumbering Details Parameters ParametersRefers to length of cable Pattern MultiVOIP User Guide Technical Configuration 100 MFR2 ANI 101102 103 104 General E1/E1/ISDN Parameters 105106 107 108 Pulldown Shortcut Sidebar109 IP address of the GateKeeper 110111 Field Name Values Description112 113 114 115 Field Name Values & Description 116117 118 Registrar119 Address120 About SPP Proxy/NAT Device Parameters121 Ctrl + M122 Snmp Parameter Definitions Field Name Values Description Trap Manager Parameters123 124 Ctrl + R125 126 Regional Parameter Definitions Field Name Values DescriptionStandard Tones fields 127Standard Tones fields cont’d 128MVP810ST 129Technical Configuration MultiVOIP User Guide 131 Tone Pair Values132 133 Ctrl + Alt + S134 Smtp Parameters Definitions Field Name Values DescriptionMail Criteria 135136 Custom Fields Definitions DescriptionMatched 137Details 138139 140 Ctrl + Alt + L141 Messages 142143 144 Ctrl + Alt +H145 146 147 Or #148 Party, Busy Party, and Connected Its Statistics Call Progress screen149 Allowed Name Type, and Omaha Statistics Call Progress screen150 151 Supplementary Services screenIdentification has been enabled, Busy Field of the Statistics Call Progress152 Supplementary Services An Allowed Name Type,153 154 155 156 Ctrl + Alt + Sft + VH157 Stun158 Accessing Radius Parameters Pulldown Icon Shortcut Sidebar159 160 Retransmissions field161 162 Sent163 164 165 Ctrl + Alt +Y166 167 168 169 170 T1 Phonebook ConfigurationConfiguring T1 NAM Telephony MultiVOIP Phonebooks T1 Versus E1 Telephony Environments171 172 T1 Phonebook Configuration MultiVOIP User Guide173 Phonebook Icons Description174 Alt + Alt + O175 Select Outbound Phone Book/List Entries176 Add/Edit Outbound PhoneBook screen appearsDevice is used . If Any 177178 This field currently disabled179 SIP Fields 180SPP Fields 181182 183 PBX184 Add/Edit Inbound PhoneBook screen appears 185 186 When no external routing device is used. If187 Destination188 T1 Phonebook Examples Sites, All-T1 Example189 PBX 190191 192 193 194 195 Configuring Mixed Digital/Analog Voip Systems196 197 Phone Book for Series I Analog Voip Host Unit Site B198 199 Voip200 201 202 203 Site C calling Site a Call Completion Summaries421 Site a calling Site C, Method205 Site D calling Site C206 Site D calling Site F207 Variations in PBX Characteristics208 E1 Phonebook ConfigurationE1 Versus T1 Telephony Environments E1-Standard Inbound and Outbound MultiVOIP Phonebooks209 210 Free Calls One Voip Site to Another211 Local Rate Calls Within Local Calling Area of RemoteUnited Kingdom 212213 National Rate Calls Within Nation of Remote Voip Site214 Inbound versus Outbound Phonebooks215 216 217 218 Phonebook Configuration Procedure219 220 221 222 223 Device is … 224225 Select Inbound PhoneBook/List Entries 226 227 Add/Edit Inbound PhoneBook screen appears228 When no external routing device is used . If229 Call Forward Parameters230 E1 Phonebook Examples Sites, All-E1 Example231 232 France Country Code010 Rotterdam233 234 PBX235 236 237 238 Configuring Digital & Analog VOIPs in Same System239 Phone Book for Analog Voip Host Unit Site B240 241 Outbound Phone Book for MVP3010 Digital Voip Site D242 Inbound Phone Book for MVP3010 Digital Voip Site D243 244 245 Site a calling Site C, Method Site C calling Site a246 247 248 249 250 International Telephony Numbering Plan Resources251 252 Operation and MaintenanceOperation and Maintenance System Information screen253 254 255 256 Statistics ScreensAbout Call Progress Pulldown Icon Shortcut257 258 Call Details259 SC, FEC 260Dtmf 261262 Services Status263 Correction. Forward Error264 About Logs265 266 Special Buttons267 268 269 Cont’d From Details270 271 About IP Statistics272 UDP versus TCP Total Packets273 274 UDP275 RtcpAbout Link Management Pulldown Shortcut // Icon276 277 278 279 280 281 282 283 284 285 286 About Registered Gateway Details Pulldown Shortcut287 288 289 290 About Alternate Server Statistics291 292 293 About Packetization Time Pulldown Shortcut/Icon294 295 Packetization Ranges and Increments296 297 MultiVoip Program Menu ItemsMultiVOIP Program Menu Menu Selection Description298 Download CAS ProtocolConfiguration Option Configuration Port Setup299 Date and Time Setup Obtaining Updated Firmware300 301 302 303 304 Implementing a Software Upgrade305 Downloading Firmware306 307 308 Downloading CAS Protocol309 310 Downloading Factory Defaults311 312 313 Setting and Downloading User Defaults314 315 316 Setting a Password Windows GUI317 318 319 320 Setting a Password Web Browser GUI321 Un-Installing the MultiVOIP Software322 323 Upgrading Software324 FTP Server File Transfers Downloads325 326 327 328 329 330 331 332 333 334 Web Browser Interface335 336 337 338 339 340 SysLog Server Functions341 Operation and Maintenance MultiVOIP User Guide 343 Warranty, Service, and Tech SupportLimited Warranty Repair Procedures for U.S. and Canadian Customers344 345 MultiVOIP User Guide Warranty, Service, & Tech Support346 Technical SupportContacting Technical Support Country By E-mail By telephone347 Regulatory InformationEMC, Safety, and R&TTE Directive Compliance FCC Declaration348 Industry Canada FCC Part 68 Telecom349 350 Canadian Limitations Notice351 Weee Statement352 Appendix a Cable Pinouts353 Command CableEthernet Connector Appendix a Cable Pinouts354 T1/E1 ConnectorVoice/Fax Channel Connectors T1/E1 Connector355 356 Isdn BRI RJ-45 Pinout Information357 Isdn Interfaces ST and U358 Appendix B TCP/UDP Port AssignmentsWell Known Port Numbers Port Number Assignment List359 360 361 Installation Instructions for MVP428 Upgrade Card362 Channel Analog Expansion Card MultiVOIP User Guide363 Screw locations 2 at phone-jack edge of board364 Pin connectors365 366 Index367 368 369 256370 371 T1/ISDN372 See373 374 375 68, 69, 70376 FRF11377 269378 Version 4 Parameters379 ISDN-PRI380 PRI381 Snmp382 383 384 385 386 387 Safety Warnings Telecom388 389 152, 153390 391 Telecom safety warnings392 393 394 395