Windows Printing Problems

Problem No. 1

When I tried to install the Printing software for Peer-to-Peer

 

printing, I received an error message and the installation was

 

aborted..

Solution No. 1

This may be caused by an existing installation of the printer port

 

software. Before attempting another installation:

 

Remove the existing installation

 

Restart your computerTo remove an existing printer port

 

 

installation:

 

1.

Open Start - Settings - Control Panel - Add/Remove

 

 

Programs

 

2.

Look for an entry with a name like "Shared Port", "Shared

 

 

Printer Port", " Print Server Driver" or " Print Server Port".

 

3.

Select this item, click "Add/Remove", and confirm the

 

 

deletion.

Problem No. 2

On Windows 95, I installed the Print Port Driver for Peer-to-

 

Peer Printing, but when I selected a port on a Print Server and

 

clicked "Add", the printer was not installed.

Solution No. 2

Try installing the Printer using the standard Windows tools, as

 

follows:

 

1.

Start the Add Printer Wizard.

 

2.

Select Network Printer when prompted "How is the printer

 

 

attached to your Computer?", and click Next.

 

3.

When prompted for the Network Path or Queue, enter a

 

 

dummy value such as shown below. (Do NOT select Yes for

 

 

"Do you print for MS-DOS programs?")

 

4.

The printer wizard will display a message stating that "The

 

 

Network Printer is off-line". This is OK. Continue the Add

 

 

Printer Wizard until finished.

 

5.

Go to the Printers folder (Control Panel-Printers). The

 

 

printer icon will be grayed out indicating the printer is not

 

 

ready.

 

6.

Right-click the Printer, and select Properties. Then select the

 

 

Details tab, as shown below.

 

7.

Click the Add Port button. On the resulting screen, select

 

 

Other, then Printer Server, as the port to add, as shown

 

 

below.

Rev. 1 - YML657

www.netcomm.com.au

NP3640 Fast Ethernet Mini Print Server User Guide

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NetComm NP3640 manual Windows Printing Problems