Problem Solving, Appendix, Troubleshooting 207 | Panasonic DP-4520

Table of Contents
Problem Solving
Troubleshooting	207
■ Information Codes	209
■ Verification Stamp	212
■ Checking the Telephone Line	215
Appendix
Specifications	217
FCC Notice for User in USA	219
Notice to User in Canada	221
Glossary	223
ITU-T Image No. 1	230
Index	231

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Panasonic DP-4520, DP-3520, DP-6020 appendix Problem Solving, Appendix, Troubleshooting 207

Contents

Internet Fax Features Appendix User Information Internet Parameters See Useful Office Functions FacsimileInternet Fax Document Distribution System Table of Contents Password Communications PIN Code AccessProgram Keys Confidential Mailbox Internet Fax Features Setting Your Machine Printing Journals and Lists Appendix Problem SolvingTroubleshooting 207 Safety Information Safety Information Safety Information Connecting the Cables For DP-3510/3520/4510/4520/6010/6020 For DP-2310/3010 Control Panel Control Panel Memo Sending Non-Standard Size Documents How to Load DocumentsLoading Documents Contrast Basic Transmission SettingsGeneral Description Resolution 600 dpi Original Text/Photo OthersSending 2-Sided Originals Verification Stamp Set the Send Mode or Resolution Send ModeSending Documents Select the Modes Select either Address Book Dialing or Manual Number Dialing Telephone numbers or EmailAddresses should be registered Advance. See You can search and edit an Address Book entry as follows Flatbed ScanningSearching and Editing the Address Book Email Header Memory Transmission Receive Stop Rotated Transmission Sided Transmission ReceivingRotation XMT Fax Parameter No Rotation XMT set to Duplex Scan 2-Sided Original on the Basic Menu Key, and adjust the Monitor volume On-Hook DialingOn-Hook Dialing For On-Hook Dialing, follow the steps below Dial by using any one of the following methods Transmission ReservationTo reserve your machine for sending the urgent documents Documents Then remove the document from the ADF To cancel the direct transmission reservationMake sure the document is on the ADF Manual Redialing RedialingAutomatic Redialing Manual Reception Receiving DocumentsAutomatic Reception When the telephone rings, lift the handset. See note To receive documents manuallyDocument Hang up the telephone Selecting the Print Reduction Mode Print ReductionAutomatic Reduction Fixed Reduction Receiving Oversize Documents Transmitted Document Received Document Substitute Memory Reception How to change the Mode Setting Mode SettingSetting the Mode Setting Mode Setting Features Print OUT Real-Time Batch Transmission Delayed Batch TransmissionBatch Transmission Timer Controlled Communications Deferred Transmission Enter the start time from the keypad and press OK Use a 4-digit, 24-hour clockEx 2 3 3 0 1130 p.m. and OK Dial by any combination of the following methods Deferred Polling Stations Address Book Dialing up to 200 stations Polling Preparing to be Polled Enter a 4-digit polling password and then press OK Polling Poll Documents from Another Station Machine has a password To set a Program Key for Group Dialing Setting for Group DialingProgram Keys Clear Enter a Key Name up to 15 characters and press OK Ex PRO.POLL and press Setting for Program DialEnter the Program Name up to 15 characters and press Enter the Program Key Name up to 15 characters and press To change the setting of Group Dialing Editing for Group Dialing Enter the new Key Name up to 15 characters and press OK Ex NEW Group and press OK Press the Program key you want to erase Ex PRO.POOL Erasing the Program Key SettingsTo erase the settings in a Program Key Compatibility with Other Machines Confidential MailboxConfidential Mailbox Enter a 4-digit Confidential Code and press Ex 2 2 3 3 and press Dial by any one of the following methods Mode Setting POLLING/ADV.COMM Mailbox Polling Explanation of Contents Sample CONF. RCV Report Storing a Confidential Document in Your Machines Mailbox Fax Parameter No CONF. Polled File Save is changed to Valid Mailbox Delete File Delete All Files? Setting of Routing, Forwarding or Relaying Sub-AddressingCompatibility with Other Machines Sub-Addressing Transmission Methods Then enter the Sub-address Setting the Sub-Address into a Address Book NumberEnter the telephone number, press Add Telephone Number Enter Name Using the Address Book Dialing Numbers Sending a Fax with Sub-AddressOperation is the same as for normal dialing Place originals face up on the ADF. or To separate the Telephone number and the Sub-address Using Manual Number DialingUse Using Sub-Address Temporarily SUB Address Transmit Enter the Password max 20 digits and then press Using the Fax Cover Sheet Fax Cover Sheet Cover Sheet is not attached Cover Sheet is attached Dial the stations you wish to send the documents to Fax Cover Sheet Sample Password Communications Input identification code and press Setting Password TransmissionTo set transmission password and parameter Password is not checked Password is checked Fax Parameters Select And Press OK Password-Transmit Setting Password Reception To set receiving password and parameter Enter a 4-digit Receiving Password and press Ex 1 2 3 4 and press Using Password Transmission Using Password Reception Setting the RCV To Memory Password Receive To Memory Receive To Memory Setting RCV To Memory MMM-dd-yyyy Ready To Fax Printing Documents Ledger Printing Documents PIN Code Access Selecting the Access Method Prefix or SuffixInput identification code and press OK Or to scroll the display to the desired Fax PIN Code Access Dialing with a PIN Code Dialing mode Setting the Selective Reception Selective Reception Selective Reception Activating the Department Code Feature Department Code Department Code Sending Document with Department Code Mode Setting Print OUT Printing a Department Code Journal Sample Department Code Journal / Originated Calls Sample Department Code Journal / Received Calls Edit File Mode Printing or Viewing a File List 100 Sample File List 101 Changing the Start Time or the Station of a FileSelect the file that you want to change and press Enter a new start time and press 102 103 Deleting a FileTo delete the file in memory, follow the steps below Select the file that you want to delete and press 104 Printing Out a File To add documents into the file, follow the steps bellow 105Adding Documents into a File Select the file that you want to retry 106Retry an Incomplete File 107 Pre Installation InformationFunction Smtp Server Setup POP3 Client Setup Setup as Smtp Mail Server 108 Setup as POP3 Client 109Email Transmission from your machine to a PC Email reception from a PC to your machine 110 Start 111 Internet Communication Features 112Internet Fax Transmission Internet Fax Delivery Notice MDN 113 Direct Smtp Direct Ifax XMT 114 Internet Mail Reception 115 Inbound Routing Dynamic Host Configuration Protocol Dhcp Smtp Authentication116 Fax Forward Relayed Transmission Lightweight Directory Access Protocol Ldap117 118 Important Information Internet Relayed Transmission 119Sending a Document to a PC via LAN User Parameters Setting the User Internet Parameters120 To advance to the next parameter, press Cancel 121Enter the Smtp Server Name and press OK Press Stop to return to standby To return to or Setting the Internet Parameters Setting the User Parameters for the LAN Interface122 Parameter Comments Contact your Network Administrator for this Information 123 124 Sending Documents via LANManual Email Addressing Enter the correct character Ex abc@panasonic.com 125 See note Ex abc panasonic.com Press the key name for the desired station Ex Panasonic 126Address Book Email Addressing 127 128 Multi Email Station Addressing Broadcasting 129 Internet Fax Ledger Size Document Transmission 130 To send with reduction, follow the steps below Platen Glass 131Change the File Format and File Name Documents is stored into memory and with a file number 132Ex Panasonic Failure Report Sample User unknown 133Returned Email Using a Mailing List 134 Internet Fax Received on a PC 135Receiving Documents via LAN 136 Internet Fax Received on a PC Setting the POP Parameters 137Receiving Email from a POP Server To set the above POP parameters, follow the steps below 138 Parameter To return to standby Select the desired setting and press139 Manual Reception from the POP Server 140Unattended Reception from the POP Server Setting the POP Email Retrieval Key 141 142 Using the POP Email Retrieval Key 143Press the Program key programmed for POP Retrieval Key Ex POP1 On the server, then receive and print the email 144Displayed Sender Selection Setting the Sender Selection145 146 Select the Sender Selection Key No ~24 147 Max characters and press OKTo record another User Name, repeat Steps 6 to To return to standby, press Stop 148 Sending Document with Sender Selection 149 Printing the Sender Selection List 150 Sender Selection List User Name Email Address Inbound Routing Setting the Routing Parameters151 152 Inbound Routing 153 Characters Then enter a Numeric ID TSI up to 20 characters 154Selecting whether to add to the favorites Setting Fax Forward 155Fax Forward Address Book See 156 Fax Forward Using Document Distribution System 157 Ifax Return Receipt To disable this feature, follow the steps below158 Select the desired setting and press 159 160 Relayed TransmissionExample 1 Internet Relay Transmission Example 2 Fax Server Intranet Relay Transmission 161 Relay Network 4 are sample settings for the Sample Network shown in Figure 162 Setting Up Your Machine as an Internet Relay Station 163 Setting Up Your Machine for Relayed Transmission 164Programming the End Receiving Station into your Auto Dialer Enter the telephone number Select the favorite setting 165 166 London RLY To a Location That Has a Pre-programmed Relay Station 167Sending Documents via Internet Relay 168 169 170 171 Sending Documents from a PC to a G3 Fax Machine 172 173 Printouts and ReportsRelay XMT Report COMM. Journal Transmission Journal 174 Sample Relayed Transmission Notification Email to a Manager Setting the Dialing Method Tone or Pulse 175 176 Adjusting the VolumeSetting the Monitor Volume Setting the User Parameter 177 178 11 OK 179 Adding Address Book Dialing Numbers 180Address Book 181 182 Editing the Address Book To change the settings of a Speed dialing number183 Then enter a new key name. See note 184Then enter a new station name. See note 185 Enter the station you wish to erase Ex Sales Dept 186To erase an entry from the Address Book 187 Customizing Your Machine Setting the Fax Parameters188 Cancel to return to or press 189See pages 190 to Ex On = Factory default setting Parameter Setting Comments190 Fax Parameter Table 191 027 Setting Comments 192Parameter Invalid 193 145 194 Originator Mode Setting Select Mode 195 196 197 Journals and ListsTransaction Journal To print a Journal 198 XMT 199 Sample Transaction Journal 200 Sample COMM. Journal 201Communication Journal COMM. Journal 202 203 Address Book List 204 Sample Address Book List Sample Program List 205Group and Program List 206 Fax Parameter ListTo Print a Fax Parameter List Sample Fax Parameter List Troubleshooting If You Have Any of These ProblemsMode Symptom Possible Cause / Action 207 No Unit Operation 208Communication Info Meaning Possible Action Code 209Information Codes 210 211 For DP-3510/3520/4510/4520/6010/6020 To remove the Stamp 212Verification Stamp Reinstall the Stamp Assembly 213 214 For DP-2310/3010 To remove the Stamp 215 Checking the Telephone Line 216 For G3 Facsimile Specifications217 218 For Internet Fax Email 219 FCC Notice for User in USA Example of Header Format LOGO, ID Number setting 220 221 222 Avis 223 Glossary 224 225 226 227 228 229 230 ITU-T Image No 231 Numerics Setting Up Your Machine as an 232Page Warranty For Service, Call