Panasonic DX-800 appendix 223, Troubleshooting

Models: DX-800

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Troubleshooting

Mode

Symptom

 

Cause / Action

Page

Print Copy Quality

Vertical lines printing

Print out a Journal report (e.g. FUNCTION, 6, 1 , SET and 1)

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on the received

and check quality to make sure whether your machine has

 

 

document

trouble.

 

 

 

If Journal report quality is OK, your machine has no problem,

 

 

 

report to the sending party that they have a problem.

 

 

 

If copy is NG, replace the Toner Cartridge.

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Fuzzy print

1.

Make sure you are using the correct paper for the best

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possible print quality.

 

 

 

2.

Try reversing the recording paper to the other side.

 

 

 

 

 

 

 

Missing dots or lines/

1.

Make sure you are using the correct paper for the best

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inconsistent darkness

 

possible print quality.

 

 

within print

2.

Replace the Toner Cartridge.

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Fading print

Your Toner Cartridge may be running out of toner. Replace

34

 

 

the Toner Cartridge.

 

 

Faint print

You may need to choose a different paper for the best

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possible print quality.

 

 

 

 

 

 

Communication

No dial tone

1.

Check the connection of the telephone line.

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2.

Check the telephone line.

 

 

 

 

 

 

 

No auto answer

1.

Check the connection of the telephone line.

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2.

Check the Reception mode setting.

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3.

If the Fax Parameter No. 13 (AUTO JOURNAL PRINT) is

 

 

 

 

set to "Valid" (default setting) and the machine is printing

 

 

 

 

the received document from memory, which also happens

 

 

 

 

to be the 32th transaction, the machine will not auto answer

 

 

 

 

until the Transaction Journal completes printing.

 

 

 

 

 

 

Cannot transmit or

An information code will be shown on the display. Refer to the

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receive

information code table to find out the trouble.

 

 

 

 

 

No Unit Operation

No unit operation

To reset the machine, turn-off the Power Supply for a few

40

 

 

seconds then turn it on again.

 

Continued on the next page...

Problem Solving

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Page 223
Image 223
Panasonic DX-800 appendix 223, Troubleshooting