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Operations
Fax transmission
Problem | Cause & Remedy |
The other party complains that dirty | ● The glass or rollers are dirty. Clean them (p. 112). |
patterns or black lines appear on |
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their received documents. |
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I cannot make an international fax | ● Use the overseas transmission mode (p. 56). |
call. | ● Add two pauses at the end of the telephone number (p. 34) or dial |
| manually. |
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Problem | Cause & Remedy |
I cannot receive documents. | ● The telephone line cord is connected to the EXT jack on the unit. |
| Connect to the LINE jack (p. 26). |
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I cannot receive documents | ● The receive mode is set to the TEL mode. Set to the FAX ONLY or |
automatically. | TEL/FAX mode. |
| ● The time to answer the call is too long. Decrease the number of |
| rings (p. 62, 71). |
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The display shows “CONNECTING.....” | ● The incoming call is not a fax. Change the receive mode. |
but faxes are not received. |
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The recording image is faint. | ● The sender transmitted a faint document. Ask them to transmit a |
| clearer copy of the document. |
| ● The thermal head is dirty. Clean it (p. 112). |
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The printing quality is poor. | ● Some paper has instructions recommending which side to print on. |
| Try turning the paper over. We recommend smooth paper such as |
| Hammermill R Jet Print for clearer printing. |
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A blank sheet is ejected after the | ● The receiving reduction rate is not programmed correctly. Program |
received documents are printed out. | the proper rate (p. 73). |
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Receive mode |
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Problem | Cause & Remedy |
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I cannot select the desired receive | ● If you set the FAX ONLY or TEL/FAX mode: |
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mode. | – Select the desired mode using feature #77 (p. 70), and |
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| – Press AUTO ANSWER to turn on the AUTO ANSWER light. | |||
| AUTO ANSWER | ON | ||
| FAX ON |
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●If you set the TEL mode:
– Press AUTO ANSWER to turn off the AUTO ANSWER light.
AUTO ANSWER
FAX ON OFF
Problem | Cause & Remedy |
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When you try to make a copy, the ● Pull the paper set lever, make sure the paper is inserted correctly
unit beeps and the display shows and push the paper set lever.
“CHECK PAPER”.
The unit does not make a copy. ● You may be programming the unit. Try to make a copy after programming or stop the programming.
(continued)
100 | For Assistance, Call |
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