Jams

Sending document jams

If the unit does not release the document during feeding, remove the document as follows.

1

Slide the cover open lever forward.

2

The cover is under tension to improve print quality.

Pull up hard enough to open.

3

Remove the jammed document carefully.

4

Close the cover securely by pushing down on both

corners.

Cover open lever

Sending documents does not feed, or multi-feeds

If no feeding or multiple feeding occurs frequently, adjust the feeder pressure.

1

Slide the cover open lever forward.

 

 

Lever

 

2

The cover is under tension to improve print quality.

 

Pull up hard enough to open.

 

3

A

C

Shift the position of the lever by using an

B

 

instrument with a pointed end, like a paper clip.

 

Position A: When documents do not feed.

Position B: Standard position (pre-selected)

Position C: When documents multiple feed.

4

Close the cover securely by pushing down on both

corners.

Cover open lever

Help

For Assistance, Call 1-800-435-7329

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