Operations

Using an answering machine

Problem

Cause & Remedy

When I answer a call with the

● You paused for over 4 seconds during the conversation. To

extension telephone, the unit

resume the conversation, press the STOP button on the unit.

switches to the fax mode and

 

I cannot talk with the other party.

 

 

 

Multi-Function Center

Problem

Cause & Remedy

 

 

 

 

I cannot install the Multi-Function¡Before installing the Multi-Function Center software, make sure of

Center software.the following.

¡— The facsimile unit is connected to the serial port (COM 1 or 2) of your PC (see page 80).

¡— The facsimile unit is turned on.

¡— There is at least 14 MB of available storage on the hard disk drive of your PC.

¡— Windows 3.1, 3.11 or Windows 95 is running. ¡— All other Windows applications are closed.

¡— The PC link feature (#14) on the facsimile unit is set to ON (see page 93).

¡There is a problem in your gender changer, converter, divider or switch box. Check their operating instructions.

¡The cmos setup on the com port you are using is set to OFF. Set to ON (contact your computer manufacturer or dealer).

¡The com port is competing with the mouse or network card, or uses the same IRQ as MFC-Print. Change the IRQ setting (refer to your Windows user manual).

¡Your PC has a built-in modem and the device manager may have assigned the modem to the wrong com port. Change the com port from built-in modem to MFC (refer to your PC user manual).

¡The Multi-Function Center software was installed incorrectly. Install the MFC software by following the operating instructions or label on the floppy disk.

¡The disks or disk driver are not normal. Check them using the scan disk command (refer to your Windows user manual). Or try another disk to confirm that there is no problem with the disk drive.

¡You installed the Multi-Function Center software in a compressed drive. Use other drive or reduce the compression of the compressed drive.

The Multi-Function Center does not ¡The device driver switched because another application software

work.was installed using the same com port as the Multi-Function Center after installing the Multi-Function Center driver. Reinstall by setting the com port for the Multi-Function Center to an unused com port.

If you have to use the same com port as the other application software, change the connection of the driver as follows.

1.Open the Message Center.

2.Select Properties from the File menu.

3.Select the desired port from the PC Connection group.

4.Select the Test button.

¡The PC link feature (#14) on the facsimile unit is set to OFF. Set to ON (see page 93).

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For Assistance, Call 1-800-435-7329