Operations

»Error code for “Scanner not ready.”:

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Document feed:

When this digit is “1”, the document is not fed into the unit properly. Reinsert the document.

Document jam:

When this digit is “1”, the document is jammed.

Remove the jammed document (p. 109).

Cover open:

When this digit is “1”, the top cover is open. Close it.

For example:

If “1” appears in the 8 digit code, see the corresponding instructions and solve the problem.

e.g. When “Scanner not ready. Error code=00010000” is displayed on the Status Log window: Cause & remedy— The top cover is open. Close it.

Help

For Assistance, Call 1-800-435-7329

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