1.6.2Using Voice Messaging (Built-in Simplified Voice Message [SVM])

1.6.2Using Voice Messaging (Built-in Simplified Voice Message [SVM])

Your PBX can provide you with answering machine service.

Your extension is assigned a message box, into which callers can leave voice messages for you.

After callers reach your message box, they will hear your personal greeting message. You can record two kinds of personal greetings: a normal greeting message and a greeting message for each time mode. You can also play back and clear your greeting messages and the voice messages left by callers.

Recording a Normal Greeting Message

Recording a Greeting Message for Each Time Mode

Redirecting Your Calls to Your Message Box

Leaving Voice Messages

Listening to Voice Messages Left by Callers

Accessing Your Message Box from an Outside Telephone

Accessing the Message Box of Another Extension from Your Extension

You may hear a busy tone when trying to access your message box if too many other users are already accessing their message boxes. In that case, wait a few minutes and try again.

If the used recording space (including greeting messages and voice messages left by callers) for the SVM feature reaches a certain limit, the display informs you that the recording space is almost full, and you will hear dial tone 3 when going off-hook.

Dial Tone 3

1s

Operation Reference When Accessing Your Message Box

After entering the SVM feature number (38), the operations below are available by entering the corresponding numbers.

Operation No.

Operation

 

 

 

 

0

To clear the normal greeting message

 

 

 

 

1

To record a normal greeting message

 

 

 

 

2

To play back the normal greeting message

 

 

 

 

3

To listen to voice messages left by callers

 

 

 

 

8

To set a greeting message for each time mode

 

 

 

#

6

To leave a voice message to another extension’s message box

 

 

 

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