Feature Highlights

NOTES

•This manual provides basic information on how you can access commonly used PBX functions with proprietary telephones (PTs), single line telephones (SLTs), portable stations (PSs), and DSS Consoles. For detailed information about each feature or setting, consult your dealer.

•In this manual, several kinds of PTs appear, as follows:

–IP Proprietary Telephone (IP-PT)

–Digital Proprietary Telephone (DPT)

–Analogue Proprietary Telephone (APT)

–Proprietary Telephone with a Display (Display PT)

"PT" is used as a generic term to represent all of these PTs. If a PBX feature only supports specific PTs, such as IP-PTs, the available telephone types are clearly indicated.

•IP-PTs/SIP Extensions may become busy and you may not be able to make or receive calls, depending on the network status.

•The contents of this manual apply to PBXs with a certain software version, as indicated on the cover of this manual. To confirm the software version of your PBX, consult your dealer.

•Product specifications are subject to change without notice.

•The buttons and operations for the KX-NT400 differ from those for the other PTs. KX-NT400 users should refer to the Operating Instructions of the KX-NT400.

Notes for SIP Extension Users

Before using a SIP Extension, please read the following notes.

a.The following features are available for SIP Extension users:

–Making calls

–Answering calls

–Holding calls

–Transferring calls (You cannot go on-hook before the transferred party answers.)

b.The available operations using feature numbers are limited. Refer to the telephone types displayed at the top left of each operation.

c.A KX-HGT100 user can access some PBX features using the feature numbers. Some features are only available when the firmware of the KX-HGT100 and the MPR software file version of the PBX are upgraded to their latest versions. Refer to "1.15.1 Operation List". For more details, consult your dealer.

d.A KX-HGT100 user can store and dial phone numbers in his/her telephone for personal use through KX-HGT100 programming.

e.The tones listed in "4.3.1 What is This Tone?" are not available for SIP Extension users. Tones or the tone types may vary depending on the type of telephone being used. For example, when you put a call on hold, a specific tone for the SIP Extension may be heard, or no tone may be heard.

f.Any number pressed while hearing a Busy/DND/Reorder tone, such as the feature number to activate Automatic Callback Busy, will be ignored.

g.The operations for SIP Extensions may differ from the steps in this manual, and may vary depending on the type of telephone being used.

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Panasonic KX-NCP500 manual Feature Highlights
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KX-NCP500 specifications

The Panasonic KX-NCP500 and KX-NCP1000 are advanced communication systems tailored for businesses seeking reliable and feature-rich solutions. Both models belong to the KX-NCP series, which is renowned for its versatility, scalability, and integration capabilities.

The KX-NCP500 is designed for small to medium-sized enterprises, while the KX-NCP1000 caters to larger organizations requiring more extensive communication solutions. Both systems benefit from a modular architecture that allows businesses to customize their telephony setup based on individual needs.

One of the key features of these systems is their hybrid technology, which supports both traditional analog and digital telephony alongside Voice over Internet Protocol (VoIP). This dual capability enables organizations to optimize their communication infrastructure, reducing costs and enhancing flexibility. The systems can seamlessly integrate with existing telephone lines while allowing companies to transition to IP-based solutions over time.

Another standout characteristic is the advanced call handling capabilities. Both models support features such as call forwarding, call queuing, and conference calling, ensuring that businesses can maintain efficient communication. The ability to manage multiple line appearances and extensions makes it easy for users to navigate incoming calls effectively, which is vital for customer service and internal coordination.

The KX-NCP500 and KX-NCP1000 also come with robust management tools, including a web-based interface for easy configuration and monitoring. This user-friendly interface allows IT administrators to manage users, configure settings, and analyze call data effortlessly. Additionally, the systems offer enhanced security features, including SIP trunking, encryption, and secure communications, which are crucial for protecting sensitive business information.

For businesses looking to expand their communication capabilities, both models support a wide range of peripheral devices. This includes not only standard desk phones but also wireless handsets, video phones, and specialized devices designed for specific industries, such as hospitality and healthcare.

Furthermore, the systems provide options for unified communications, enabling organizations to integrate email, instant messaging, and video conferencing into their everyday workflows. This holistic approach fosters collaboration and enhances productivity among teams.

In summary, the Panasonic KX-NCP500 and KX-NCP1000 stand out for their hybrid telephony capabilities, comprehensive call handling features, and user-friendly management tools. Their scalability and integration possibilities make them ideal choices for businesses of varying sizes, helping them to achieve efficient and cost-effective communication solutions.
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