Table of Contents

Table of Contents

 

1 Operation

17

1.1

Before Operating the Telephones

18

1.1.1

Before Operating the Telephones

18

1.2

Making Calls

31

1.2.1

Basic Calling

31

1.2.2

Easy Dialling

36

1.2.3

Redial

40

1.2.4

When the Dialled Line is Busy or There is No Answer

41

1.2.5

Accessing the ISDN Service (ISDN Service Access)

49

1.2.6

Alternating the Calling Method (Alternate Calling—Ring/Voice)

50

1.2.7

Calling without Restrictions

51

1.2.8To Access Another Party Directly from Outside (Direct Inward System Access

[DISA])

............................................................................................................................52

1.2.9Setting Your Telephone from Another Extension or through DISA (Remote

 

Setting)

55

1.3

Receiving Calls

56

1.3.1

Answering Calls

56

1.3.2

Answering Hands-free(Hands-free Answerback)

57

1.3.3

Answering a Call Ringing at Another Telephone (Call Pickup)

58

1.3.4Answering a Call via an External Speaker (Trunk Answer From Any Station

 

[TAFAS])

59

1.3.5

Using the ANSWER/RELEASE Button

60

1.3.6

Identifying Malicious Calling Parties (Malicious Call Identification [MCID])

62

1.4

During a Conversation

63

1.4.1

Transferring a Call (Call Transfer)

63

1.4.2

Holding a Call

68

1.4.3

Talking to Two Parties Alternately (Call Splitting)

73

1.4.4

Answering Call Waiting

75

1.4.5

Multiple Party Conversation

80

1.4.6

Mute

89

1.4.7

Letting Other People Listen to the Conversation (Off-hook Monitor)

90

1.4.8

Using the Headset (Headset Operation)

91

1.5

Using a PDN/SDN Button

93

1.5.1Primary Directory Number (PDN)/Secondary Directory Number (SDN)

 

Extension

93

1.6

Before Leaving Your Desk

97

1.6.1

Forwarding Calls

97

1.6.2

Using Voice Messaging (Built-in Simplified Voice Message [SVM])

105

1.6.3

Showing a Message on the Caller’s Telephone Display (Absent Message)

116

1.6.4

Preventing Other People from Using Your Telephone (Extension Dial Lock)

118

1.7

Making/Answering an Announcement

120

1.7.1

Paging

120

1.7.2

Answering/Denying a Paging Announcement

122

1.7.3Making an Announcement and Having a Multiple Party Conversation

 

(Broadcasting)

123

1.8

Setting the Telephone According to Your Needs

126

1.8.1

Setting the Alarm (Timed Reminder)

126

1.8.2

Refusing Incoming Calls (Do Not Disturb [DND])

128

1.8.3Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/Whisper

OHCA)

..........................................................................................................................132

1.8.4Displaying Your Telephone Number on the Called Party and Caller’s Telephone (Calling/

Connected Line Identification Presentation [CLIP/COLP])

...........................................133

User Manual

13

Page 12 Page 14
Page 13
Image 13
Panasonic KX-NCP500 manual Table of Contents
Page 12 Page 14

KX-NCP500 specifications

The Panasonic KX-NCP500 and KX-NCP1000 are advanced communication systems tailored for businesses seeking reliable and feature-rich solutions. Both models belong to the KX-NCP series, which is renowned for its versatility, scalability, and integration capabilities.

The KX-NCP500 is designed for small to medium-sized enterprises, while the KX-NCP1000 caters to larger organizations requiring more extensive communication solutions. Both systems benefit from a modular architecture that allows businesses to customize their telephony setup based on individual needs.

One of the key features of these systems is their hybrid technology, which supports both traditional analog and digital telephony alongside Voice over Internet Protocol (VoIP). This dual capability enables organizations to optimize their communication infrastructure, reducing costs and enhancing flexibility. The systems can seamlessly integrate with existing telephone lines while allowing companies to transition to IP-based solutions over time.

Another standout characteristic is the advanced call handling capabilities. Both models support features such as call forwarding, call queuing, and conference calling, ensuring that businesses can maintain efficient communication. The ability to manage multiple line appearances and extensions makes it easy for users to navigate incoming calls effectively, which is vital for customer service and internal coordination.

The KX-NCP500 and KX-NCP1000 also come with robust management tools, including a web-based interface for easy configuration and monitoring. This user-friendly interface allows IT administrators to manage users, configure settings, and analyze call data effortlessly. Additionally, the systems offer enhanced security features, including SIP trunking, encryption, and secure communications, which are crucial for protecting sensitive business information.

For businesses looking to expand their communication capabilities, both models support a wide range of peripheral devices. This includes not only standard desk phones but also wireless handsets, video phones, and specialized devices designed for specific industries, such as hospitality and healthcare.

Furthermore, the systems provide options for unified communications, enabling organizations to integrate email, instant messaging, and video conferencing into their everyday workflows. This holistic approach fosters collaboration and enhances productivity among teams.

In summary, the Panasonic KX-NCP500 and KX-NCP1000 stand out for their hybrid telephony capabilities, comprehensive call handling features, and user-friendly management tools. Their scalability and integration possibilities make them ideal choices for businesses of varying sizes, helping them to achieve efficient and cost-effective communication solutions.
Top Page Image Contents