1.10.5 If a Voice Processing System is Connected

1.10.5 If a Voice Processing System is Connected

You or an outside party can access the Voice Processing System from a telephone.

– Call Forwarding to Voice Mail (Voice Mail Integration)

If your PBX has a Panasonic Voice Processing System connected (e.g., KX-TVP/KX-TVS series) using digital integration, the following features are also available:

– Screening Calls (Live Call Screening [LCS])

– Recording a Conversation

• Voice Processing System features are not available for SIP Extension users. However, a KX-HGT100 user can use some of the Voice Processing System features. Refer to the Quick Reference Guide of the KX-HGT100 for details about available features.

Call Forwarding to Voice Mail (Voice Mail Integration)

–To forward your calls to your mailbox

–To transfer a call to a mailbox

–To listen to messages

If you cannot answer calls, you can forward them to your mailbox. You can select the type of incoming calls (Intercom Calls/Outside Calls/Both Calls) that are forwarded.

If your telephone has a Message button, the Message light turns on when a message is left in your mailbox. You will hear an indication tone* when going off-hook, regardless of whether or not your telephone has a Message button.

You can also create a Voice Mail Transfer button on your phone to transfer received outside calls to a mailbox of another extension so that calling parties can leave messages (Voice Mail Transfer).

The duration for recording depends on the Voice Processing System.

To forward your calls to your mailbox

PT/SLT/PS

 

 

 

0

Both Calls

0

Cancel

 

 

 

OR

 

2

All Calls

 

 

 

 

 

 

7

1

1

Outside Calls

3

Busy

 

 

 

OR

 

4

No Answer

 

 

 

 

 

 

 

 

2

Intercom Calls

5

Busy/No Answer

 

 

 

 

 

Off-hook.

Enter

71.

Enter 0 to 2 as you desire.

Enter required number.

 

 

 

 

 

For "Cancel",

 

 

 

 

 

For "Cancel", go on-hook

 

 

 

 

 

go on-hook directly.

 

 

 

 

 

directly after entering 0.

voice mail floating

 

#

 

 

 

 

extension no.

 

 

 

 

 

 

C.Tone

 

 

 

 

 

 

 

Enter voice mail floating

 

Enter #.

On-hook.

 

 

extension number.

 

 

 

 

 

User Manual

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Panasonic KX-NCP500 manual If a Voice Processing System is Connected, Call Forwarding to Voice Mail Voice Mail Integration
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KX-NCP500 specifications

The Panasonic KX-NCP500 and KX-NCP1000 are advanced communication systems tailored for businesses seeking reliable and feature-rich solutions. Both models belong to the KX-NCP series, which is renowned for its versatility, scalability, and integration capabilities.

The KX-NCP500 is designed for small to medium-sized enterprises, while the KX-NCP1000 caters to larger organizations requiring more extensive communication solutions. Both systems benefit from a modular architecture that allows businesses to customize their telephony setup based on individual needs.

One of the key features of these systems is their hybrid technology, which supports both traditional analog and digital telephony alongside Voice over Internet Protocol (VoIP). This dual capability enables organizations to optimize their communication infrastructure, reducing costs and enhancing flexibility. The systems can seamlessly integrate with existing telephone lines while allowing companies to transition to IP-based solutions over time.

Another standout characteristic is the advanced call handling capabilities. Both models support features such as call forwarding, call queuing, and conference calling, ensuring that businesses can maintain efficient communication. The ability to manage multiple line appearances and extensions makes it easy for users to navigate incoming calls effectively, which is vital for customer service and internal coordination.

The KX-NCP500 and KX-NCP1000 also come with robust management tools, including a web-based interface for easy configuration and monitoring. This user-friendly interface allows IT administrators to manage users, configure settings, and analyze call data effortlessly. Additionally, the systems offer enhanced security features, including SIP trunking, encryption, and secure communications, which are crucial for protecting sensitive business information.

For businesses looking to expand their communication capabilities, both models support a wide range of peripheral devices. This includes not only standard desk phones but also wireless handsets, video phones, and specialized devices designed for specific industries, such as hospitality and healthcare.

Furthermore, the systems provide options for unified communications, enabling organizations to integrate email, instant messaging, and video conferencing into their everyday workflows. This holistic approach fosters collaboration and enhances productivity among teams.

In summary, the Panasonic KX-NCP500 and KX-NCP1000 stand out for their hybrid telephony capabilities, comprehensive call handling features, and user-friendly management tools. Their scalability and integration possibilities make them ideal choices for businesses of varying sizes, helping them to achieve efficient and cost-effective communication solutions.
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