Index

Absent Message		116, 210, 241
Accessing System Features (System Feature Access)								183
Accessing the ISDN Service (ISDN Service Access)								49
Account Button		27, 217
Account Code Entry			34, 236
Adding Other Parties during a Conversation
(Conference)	80
Alarm Setting	126
Alarm Setting, Remote				165
Alternate Calling—Ring/Voice					50, 246
Alternate Receiving—Ring/Voice						208
Announcement, Making				123
Announcement, Making/Answering						120
Answer Button		25, 28, 60, 217
Answering Calls		56
Answering Calls, Hands-free					57
Answering Calls, Malicious 62
Answering Calls, Ringing at Other Telephones 58
Answering Calls, Via External Speaker							59
AUTO ANS (Auto Answer)/MUTE Button							23
AUTO DIAL/STORE Button					22
Automatic Call Hold			70, 95
Automatic Call Waiting				209
Automatic Callback Busy				41, 246
Automatic Callback Busy Cancel						42, 237
Automatic Line Access				32, 236
Automatic Redial		40

Background Music (BGM)		137, 211, 242
Background Music, External Speaker Settings 198
Backlight, Display 207
Before Operating the Telephones			18
BGM → Background Music		137
Bluetooth Wireless Headset Registration 211
Bluetooth Wireless Headset Removal 211
Boss & Secretary feature		97
Broadcasting	123, 241
Built-in Simplified Voice Message			105, 240
Busy Tone	248
Buttons, Customising 27, 216
Buttons, Proprietary Telephone			21

Call Charge Reference	33
Call Charge Reference Button		27, 217
Call Forwarding (CF)—by ISDN		104, 240
Call Forwarding (FWD)	97
Call Forwarding (FWD) Button		25

Call Forwarding (FWD)/Do Not Disturb (DND)—Both calls Button 27, 216

Call Hold 68, 238

Call Hold Retrieve 69, 238

Call Hold Retrieve, PDN/SDN Button 95 Call Log Button 27, 217

Call Log for ICD Group Button 28, 217 Call Monitor 48, 246

Call Park 70, 238

Call Park (Automatic Park Zone) Button 27, 217 Call Park Button 27, 217


Call Park Retrieve				71
Call Pickup		58
Call Pickup Deny				58, 238
Call Splitting			73
Call Transfer			63, 238
Call Transfer (CT)—by ISDN								66, 238
Call Waiting			43
Call Waiting Tone				132
Call Waiting Tone Type Selection									209
Call Waiting, Answering						75, 238
Call Waiting, Automatic						209
Call Waiting, From PBX						75, 238
Call Waiting, From Telephone Company 79, 238
Call Waiting, Manual					209
Call Waiting, Receiving						132, 242
Call Waiting, Sending						43
Call, To PDN Extension						94
Callback Setting				41
Callback Setting, ISDN Line								42
Calling Line Identification Presentation
(CLIP)	133, 208, 242
Calling Line Identification Restriction (CLIR)										135, 207, 242
Calling Line Identification Restriction (CLIR)
Button	28, 217
Calling, Account Code						34
Calling, Adding Another Party								86
Calling, Automatically						38
Calling, Directory				175
Calling, Extension in DND Mode									48
Calling, From Other Extension								51
Calling, From Outside Directly								52, 237
Calling, Incoming Call Log							172
Calling, Joining a Call						45
Calling, Last Dialled Number								40
Calling, One-touch Button							36
Calling, Operator				32
Calling, Other Extension							31
Calling, Outgoing Call Log							174
Calling, Outside Party						32
Calling, Personal Preprogrammed Numbers										37
Calling, Preprogrammed Numbers									39
Calling, Private Network						33
Calling, Privately				136
Calling, System Preprogrammed Numbers										37
Calling, Through DISA						52
Calling, Using the Headset							91
Calling/Connected Line Identification Presentation (CLIP/
COLP)	133, 208, 242
CANCEL Button				26
CCBS → Completion of Calls to Busy Subscriber											42
CCBS Cancel			43, 237
Changing the Settings of Other Extensions										194
Characters, Entering					177
Charges, Changing					222
Check-in	161
Check-in Button				28, 218
Check-out		162
Check-out Button				28, 218
Cleaned-up			166
Cleaned-up Button					29, 218
Clearing Settings				142, 214
CLIP → Calling Line Identification Presentation											133

CLIR → Calling Line Identification Restriction 135

254

User Manual

KX-NCP500 specifications

The Panasonic KX-NCP500 and KX-NCP1000 are advanced communication systems tailored for businesses seeking reliable and feature-rich solutions. Both models belong to the KX-NCP series, which is renowned for its versatility, scalability, and integration capabilities.

The KX-NCP500 is designed for small to medium-sized enterprises, while the KX-NCP1000 caters to larger organizations requiring more extensive communication solutions. Both systems benefit from a modular architecture that allows businesses to customize their telephony setup based on individual needs.

One of the key features of these systems is their hybrid technology, which supports both traditional analog and digital telephony alongside Voice over Internet Protocol (VoIP). This dual capability enables organizations to optimize their communication infrastructure, reducing costs and enhancing flexibility. The systems can seamlessly integrate with existing telephone lines while allowing companies to transition to IP-based solutions over time.

Another standout characteristic is the advanced call handling capabilities. Both models support features such as call forwarding, call queuing, and conference calling, ensuring that businesses can maintain efficient communication. The ability to manage multiple line appearances and extensions makes it easy for users to navigate incoming calls effectively, which is vital for customer service and internal coordination.

The KX-NCP500 and KX-NCP1000 also come with robust management tools, including a web-based interface for easy configuration and monitoring. This user-friendly interface allows IT administrators to manage users, configure settings, and analyze call data effortlessly. Additionally, the systems offer enhanced security features, including SIP trunking, encryption, and secure communications, which are crucial for protecting sensitive business information.

For businesses looking to expand their communication capabilities, both models support a wide range of peripheral devices. This includes not only standard desk phones but also wireless handsets, video phones, and specialized devices designed for specific industries, such as hospitality and healthcare.

Furthermore, the systems provide options for unified communications, enabling organizations to integrate email, instant messaging, and video conferencing into their everyday workflows. This holistic approach fosters collaboration and enhances productivity among teams.

In summary, the Panasonic KX-NCP500 and KX-NCP1000 stand out for their hybrid telephony capabilities, comprehensive call handling features, and user-friendly management tools. Their scalability and integration possibilities make them ideal choices for businesses of varying sizes, helping them to achieve efficient and cost-effective communication solutions.

Panasonic KX-NCP500 manual Index

Models: KX-NCP500

Index

(CLIP)

Calling, Outside Party

COLP)

KX-NCP500 specifications