1.1.1 Before Operating the Telephones

Customised Buttons

If the term is in parentheses like (Account) in this manual, it means a flexible button has been made into an "Account" button. To customise, refer to "3.1.3 Customising the Buttons".

Button

Loop-CO (L-CO)

Group-CO (G-CO)

Single-CO (S-CO)

Direct Station Selection (DSS)

One-touch Dialling

Incoming Call Distribution Group (ICD Group)

Message

Message for Another

Extension

Call Forwarding (FWD)/Do Not Disturb (DND)—Both calls

FWD/DND—Outside calls

FWD/DND—Intercom calls

Group FWD—Both calls

Group FWD—Outside calls

Group FWD—Intercom calls

Account

Conference

Terminate

External Feature Access (EFA)

Call Charge Reference

Call Park

Call Park (Automatic Park Zone)

Call Log

Feature

Used to access an idle outside line for making outside calls. Incoming outside calls from any outside line arrive at this button.

Used to access an idle outside line in a specified outside line group for making outside calls.

Incoming calls from outside lines in the assigned outside line group arrive at this button.

Used to access a specified outside line for making or receiving outside calls.

Used to access an extension with one touch.

It is also possible to be changed to the other feature button.

Used to access a desired party or system feature with one touch.

Used to access a specified incoming call distribution group for making or receiving calls.

Used to leave a message waiting indication or call back the party who left the message waiting indication.

Used to have a Message button for another extension.

Used to forward all calls to a specified destination or refuse.

Used to forward outside calls to a specified destination or refuse.

Used to forward intercom calls to a specified destination or refuse.

Used to forward all the calls to your group to a specified destination.

Used to forward the outside calls to your group to a specified destination.

Used to forward the intercom calls to your group to a specified destination.

Used to enter an account code.

Used to establish a multiple party conversation.

Used to disconnect the current call and make another call without hanging up.

Used to access special features offered by a host PBX or a telephone company.

Used to check the total call charge for your own extension.

Used to park or retrieve a call in a preset parking zone.

Used to park a call in an idle parking zone automatically.

Used to show the incoming call information.

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Panasonic KX-NCP500 manual Customised Buttons, Feature
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KX-NCP500 specifications

The Panasonic KX-NCP500 and KX-NCP1000 are advanced communication systems tailored for businesses seeking reliable and feature-rich solutions. Both models belong to the KX-NCP series, which is renowned for its versatility, scalability, and integration capabilities.

The KX-NCP500 is designed for small to medium-sized enterprises, while the KX-NCP1000 caters to larger organizations requiring more extensive communication solutions. Both systems benefit from a modular architecture that allows businesses to customize their telephony setup based on individual needs.

One of the key features of these systems is their hybrid technology, which supports both traditional analog and digital telephony alongside Voice over Internet Protocol (VoIP). This dual capability enables organizations to optimize their communication infrastructure, reducing costs and enhancing flexibility. The systems can seamlessly integrate with existing telephone lines while allowing companies to transition to IP-based solutions over time.

Another standout characteristic is the advanced call handling capabilities. Both models support features such as call forwarding, call queuing, and conference calling, ensuring that businesses can maintain efficient communication. The ability to manage multiple line appearances and extensions makes it easy for users to navigate incoming calls effectively, which is vital for customer service and internal coordination.

The KX-NCP500 and KX-NCP1000 also come with robust management tools, including a web-based interface for easy configuration and monitoring. This user-friendly interface allows IT administrators to manage users, configure settings, and analyze call data effortlessly. Additionally, the systems offer enhanced security features, including SIP trunking, encryption, and secure communications, which are crucial for protecting sensitive business information.

For businesses looking to expand their communication capabilities, both models support a wide range of peripheral devices. This includes not only standard desk phones but also wireless handsets, video phones, and specialized devices designed for specific industries, such as hospitality and healthcare.

Furthermore, the systems provide options for unified communications, enabling organizations to integrate email, instant messaging, and video conferencing into their everyday workflows. This holistic approach fosters collaboration and enhances productivity among teams.

In summary, the Panasonic KX-NCP500 and KX-NCP1000 stand out for their hybrid telephony capabilities, comprehensive call handling features, and user-friendly management tools. Their scalability and integration possibilities make them ideal choices for businesses of varying sizes, helping them to achieve efficient and cost-effective communication solutions.
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