Troubleshooting, 192 | Panasonic KX-TD612E specification

5.1Troubleshooting

5.1Troubleshooting

5.1.1Troubleshooting

Problem	Remedy
The telephone does not work	• The wiring is wrong.
properly.	Check the wiring.
	Check the wiring.

•The system does not work properly.

	Restart the system. ( 1.4.1 Adding Another
	Telephone in Parallel)

I cannot use the telephone.	• The telephone is locked.
	Unlock your telephone. ( 2.5.5 Preventing Other
	People from Using Your Telephone (Electronic Station
	Lockout), 3.1.2 Changing the Settings)

•Your telephone is connected to an eXtra Device Port.

System programming is required. Consult your dealer.

Some features do not work.

• System management may restrict certain features.

Consult your manager.

•The feature numbers have changed.

Confirm the revised number and try again.


Even though following the manual	•	The Intercom line was not seized. The seized line,
instructions, none of the operations		when going off-hook, was changed by personal setting.
work when using a digital proprietary		( 4.1.2 Initial Settings)
telephone.		In the manual, going off-hook means an Intercom line
		In the manual, going off-hook means an Intercom line
		is seized.
		If the setting has been changed, press the INTERCOM
		button after going off-hook and follow the instructions.

The parallelled single line telephones	•	This is the default setting.
do not ring.		Change the setting to ring. ( 2.7.13 Setting the
		Parallel Connected Telephone Ringer (Parallelled
		Telephone))

The telephone does not work using	•	The extension line has been changed. The previous
the personal settings or with other		telephone's settings have not be cleared.
settings. (One-touch dialling,		Clear the settings and then program your desired
forwarding destination, etc.)		settings again. (		2.7.14	Clearing the Feature Settings
		at Your Extension (Station Programme Clear),
		4.1.2	Initial Settings, 4.1.3 Customising the Buttons)

My digital proprietary telephone does	•	Some models do not have the function button.
not have a function button.		Change a flexible button to the desired button. (
		4.1.3	Customising the Buttons)
		Enter the specified feature number instead of the
		function button. (		2.1.1	Before Operating the
		Telephones)

192

Appendix

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Panasonic KX-TD612E user manual Troubleshooting, 192

Contents

Digital Super Hybrid System Connection Example Page Important Information Following icons are used frequently in this manual Safety Instructions For future reference Table of Contents Setting the Telephone According to Your Needs Making/Answering an Announcement 192 195199 208 Table of Contents Section Overview Capacity Capacity Names and Locations Names and LocationsKX-TD612 Digital Proprietary Telephone Example KX-T7436 Function Display SoftFunction Jog Dial To open the front cover To close the front cover Connection Example Connection Example Adding Another Telephone in Parallel EXtra Device Port XDP Adding Another Telephone in ParallelMethod EXtra Device Port XDP Conductor wiring cord Connect pins H and L only Using the Power Switch Restarting the SystemRestarting the System Restarting the System Section Operation Feature Numbers Before Operating the TelephonesBefore Operating the Telephones What kind of telephone can be used? Display Your Extension NumberRestrictions When You Use a Panasonic Digital Proprietary Telephone Icon Descriptions Answer Used to answer an Intercom Used to make or receive Using a Jog Dial Left RightLevel decreases Level increases How to Follow the Steps Calling without Restrictions Feature titleConditions Sub feature title Description Operation steps Hints For Isdn Extension Users Making Calls Basic CallingCalling another extension To another extension Intercom Call Calling an external party To an operator Operator CallCustomising Your Phone Customising Your System Emergency call Helpful hints for hands-free operationCall information Easy Dialling With one touch button One-Touch DiallingTo store a phone number Desired no Using numbers stored in the system System Speed Dialling To dialDialling Example Dial no To set/cancel To a pre-set party by going off-hook Pickup DiallingParty’s no Party’s number max digits Using a quick dialling number Quick Dialling To a Phantom extensionTo call to a phantom extension Quick dialling no To answer Flashing green Incoming call Redial Redialling the last number you dialled Last Number RedialTo dial automatically Automatic Redial Automatic Redial Saving the number and redialling Saved Number Redial To save When the Dialled Line is Busy or There is No Answer To cancelReserving a busy line Automatic Callback Busy To answer a callback ringing and call To answer and call Sending a call waiting tone Busy Station Signalling BSS To leave/cancel a message waiting indication Leaving a message waiting indication Message WaitingTo leave a message waiting indication Extension no To check and select the party MSG Off or MSG On To call back Joining an existing call Executive Busy Override To clear all message waiting indications To join DPT DPT/SLT Using an account code Account Code Entry Calling without RestrictionsPhone no To an extension refusing the call DND Override Alternating the Calling Method Alternate Calling Ring/Voice For voice-callingFor ring-calling Integrated Services Digital Network Isdn Service Access If your telephone has an Isdn Service buttonIf your telephone does not have an Isdn Service button Isdn Service no Making Calls To call an extension Phone noPhone no Code To call an external party To start a new conversationDesired no Phone no Enter Disa phone number Receiving Calls Answering CallsHelpful hints for the hands-free operation Example Answering Hands-free Hands-free Answerback On Set Answering a Call Ringing at Another Telephone Call Pickup Extension GroupOutside CO Call Pickup Picks up an outside call Pickup Group Press C.Pickup Group Rotate Jog Dial until Page-E ANS is displayed Press Page-Ext Answer Receiving Calls During a Conversation Call DurationTo view the call duration Holding a Call Holding regularTo hold To retrieve a call Holding ext noHolding ext no To hold multiple intercom calls, use the Call Park feature One-touch dialling with automatic holdFlashing green Your held call Holding in a system parking zone Call Park To set Parking zone no Parkingexte sionzonenono Feature Access until Call Park To retrieveParking zone no Enter parking zone number Stored parking Zone no Retrieving a Call on a Telephone Answering Machine TAM Terminal Portability TP for Isdn Extension To move with holding a call Talking to Two Parties Alternately Call Splitting Transferring a Call Number or press DSS Line access Enter line access Enter phone number Default Answering a Call WaitingTo talk to the new party Special Tones Three-party Conversation Adding a third party during a conversation ConferenceDesired Party’s no Leaving a conference To return Saving a Number Notebook Function To storeTo dial automatically Saved Number Redial Mute Handset MuteMicrophone Mute Flashing red Mute To set/cancel Before Leaving Your Desk Built-in Voice Message Feat To replay OGM/Timed Reminder OGM Extension OGM To delete OGM/Timed Reminder OGM Off-hook Make your selection To cancel the voice message function To set the voice message function To leave a message using the Direct Message function To replay the message which is not yet heard To replay the message To replay all messagesOLD Access Code during OGM To replay/delete the messages from the outsideTo delete a message Enter the Voice Message To delete all messages of a personal message box at once Forwarding Your Calls Call Forwarding To set except Call Forwarding by Isdn Line Extension no. or Press FWD-From Cancel YourPress FWD/DND Your To cancel Call Forwarding by Isdn Line To set Call Forwarding by Isdn LineYour MSN Boss-secretary function Forwarding Calls from a Hunting Group Hunting GroupOr extension no Forwarding Destination extension can call the forwarding group Message no Default Message Off-hook Dial On-hook Enter required number Feature Access until Abst MSG On Press Absent MSG On Absent MSG Off Press Absent MSG Off To lock/unlock Desired code Same code Leaving a Hunting Group Log-In/Log-Out Flashing red a call waiting Customising Your Phone Making/Answering an Announcement Paging100 All 101 Rotate Jog Dial until Page Extrn is displayedPress Paging External Feature Access until Page GRP 102Group Group no 103 Press Paging Group Paging a Person and Transferring a Call 104Through a speaker and telephones Through a speaker 105 Through the telephones of a particular extension groupGroup no. Specific Answering a Paged Announcement 106Page-E ANS is 107 Through the telephonesRotate Jog Dial until Page-GRP ANS is displayed Page-GRP ANS is Setting the Telephone According to Your Needs Setting the Alarm Timed ReminderTo view the setting 108 109 To stop or answer the ringingAny key Refusing Incoming Calls Do Not Disturb DND Refusing all calls110 Enter extension number , dial Press FWD/DND Cancel 111 112 Call waiting toneWhisper Ohca Denying the Paged Announcement Paging Deny 113 114 To select an identification number to be displayed To change the setting at any time for a particular call Line accessPress CO or enter the line access number 9 or 115 116 117 118 Turning on the Background Music 119 11 Day/Night Service Automatic Night ServiceManual Night Service 120 121 To confirm the current mode, press the # key while on-hookPress Night Auto/On/Off Checking the Day/Night Service Status 122 123 124 Press Parallel On/Off 125 Using User-supplied Equipment If a Doorphone/Door Opener is ConnectedDoorphone call 126 To set/cancel at the extension receiving doorphone calls 127To clear the phone number Doorphone no. Specific Opening the door 128From a specified extension From any extension while talking to the doorphone If a Voice Processing System is Connected DPT Integration129 To forward your calls to your mailbox 130 Transferring callsTo check and select the message Screening calls Live Call Screening LCS 131To listen to a stored message Before operating To set/cancel the password To cancel Live Call ScreeningOperation Flowchart 132 133 Answering the call Recording a conversation Two-Way Recording 134To record into your mailbox To record into another mailbox To switch on If an External Relay is Connected135 To answer available only when the second ringer is ringing If a Second Ringer is Connected136 Using the Display Proprietary Telephone 137To confirm 138 To lock the logTo unlock the log To clear one log entry 139 140 To record a call log Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235 Using the KX-T7431141 Operation Using the KX-T7433 Operating the various features System Feature Access142 Parameter System Feature 143Calling an intercom Extension Dialling Using the KX-T7436 Operation using the function buttons144 Operation using the soft buttons 145Parameter Calling using 146 Using the KX-T7235 147 148 Storing the names and numbers for station speed dialling 149 Display feature list 150Press function Enter desired number 151 Call Forwarding/Do Not Disturb feature 152 153 154 Section Operator Operation 155 Switching Level of Service Extension Control156 157 COS Secondary Changing the Settings 158Input Enter programming System Control 159To forward Turning on the External Background Music 160To start/stop background music Ext-BGM On/Off Recording Company Greeting Outgoing Messages 161To record OGM for outside incoming call OGM no 162 To replay OGM for outside incoming calls 163 To delete OGM for outside incoming callsOGM no Using the ANSWER/RELEASE Button KX-T7441 only 164To transfer a call To transfer an outside call to an extension with one-touch Printing the System Working Report 165 166 Section Customising Your Phone & System 167 Customising Your Phone Station Programming Customising Your Phone Station Programming168 Initial Settings 169 To confirm the current setting 170 To clear all settings 171 Customising the Buttons 172 173 To exit the mode at any time, lift the handset To make the ringing tone of each CO button distinctiveTo change the ringing tone for intercom calls 174 To set a phantom ringing on or off at an extension To clear the button data175 Phantom Charge Fee Management Pre-assigned extension only 176ID code Enter ID code 177 Customising Your System Customising Your System178 179 DisplayJack Number If you do not know the jack no., confirm it as shown below Procedure 180Confirmation To exit the programming mode at any time, lift the handset User password181 Programme no Character Entry 182Entering characters 183 Combination Table 184 Date and Time Set 185Day Hour 186 Speed dial no Phone noEnter speed dial Enter phone number 187 1234 201 123 Default No entry 188Speed dial no Name Enter speed dial Extension Number Set 189Jack no Extension no Extension Name Set 190Jack no Press Next Section Appendix 191 Troubleshooting Troubleshooting192 193 194 Feature Number List Feature Number ListFeature Default Assigned no Additional digits 195 196 197 Colp 198 Directory DirectoryExtension 199 System Speed Dialling 200Speed Name Phone no 201 202 203 204 205 Speed Name Phone no Station Speed Dialling 206Name Quick Dialling 207Quick dial no What is This Tone? What is This Tone?When going off-hook While on-hook When you make calls 209Busy Tone Ccbs Tone Reorder Tone When setting the features programming During a conversation210 211 Specifications SpecificationsGeneral Description 212 System Data 213 214 Section Index 215 Index 216 Index Index Pause Index Copyright Panasonic Business Systems U.K