Making Calls | Panasonic KX-TD612E instruction

2.2 Making Calls

2.2.8To Access Another Party Directly from Outside (Direct Inward System Access [DISA])

This feature is possible if an optional card KX- TD61291 is installed in the main unit. This feature allows an outside caller to access specific system features as if the caller is an extension in the system. The caller can have direct access to feature such as:

• Placing an incoming call to an extension or operator. The caller also has the option of dialling the route for an extension using 1 digit number (DISA Automated Attendant (AA) number) via DISA calls.

• Calling an external party.

An outgoing message greets the caller and gives information about how to access an extension. You do not need the operator's assistance.

You may not be able to access the features without a DISA user code depending on the security mode. Non Security Mode: Any caller can make outside or intercom calls.

Trunk Security Mode (Default): A pre-assigned DISA security code must be entered to make outside calls.

All Security Mode: A pre-assigned DISA security code must be entered to make both outside and intercom calls.

This prevents the caller from making unauthorised calls. However, when making an outside call by Call Forwarding – to Outside (CO) Line, the call is allowed (exception). Ask your manager for the mode assigned to your system.

•An optional voice message card KX-TD 61291 is required to enable DISA function.

•This feature is available only for DTMF (Touch Tone) telephone user.

WARNING

When you enable the Outside-Outside Line Call feature of DISA function, if a third party discovers the password (a DISA User Code) of the system, you have a risk that they will make illegal phone calls using your telephone line, and the cost may be charged to your account.

To prevent this problem from occurring, we strongly recommend the following points:

1:Carefully maintain the secrecy of the password.

2:Specify a complicated password with several digits.

3:Change the password frequently (at least once per month).

Operation

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Panasonic KX-TD612E user manual Making Calls

Contents

Digital Super Hybrid System Connection Example Page Following icons are used frequently in this manual Important Information Safety Instructions For future reference Table of Contents Making/Answering an Announcement Setting the Telephone According to Your Needs 208 192195 199 Table of Contents Section Overview Capacity Capacity Names and Locations Names and LocationsKX-TD612 Jog Dial Digital Proprietary Telephone Example KX-T7436Function Display Soft Function To close the front cover To open the front cover Connection Example Connection Example EXtra Device Port XDP Adding Another Telephone in Parallel EXtra Device Port XDPAdding Another Telephone in Parallel Method Conductor wiring cord Connect pins H and L only Using the Power Switch Restarting the SystemRestarting the System Restarting the System Section Operation What kind of telephone can be used? Feature NumbersBefore Operating the Telephones Before Operating the Telephones Display Your Extension NumberRestrictions Icon Descriptions When You Use a Panasonic Digital Proprietary Telephone Answer Used to answer an Intercom Used to make or receive Using a Jog Dial Left RightLevel decreases Level increases Hints How to Follow the StepsCalling without Restrictions Feature title Conditions Sub feature title Description Operation steps For Isdn Extension Users To another extension Intercom Call Making CallsBasic Calling Calling another extension Customising Your System Calling an external partyTo an operator Operator Call Customising Your Phone Emergency call Helpful hints for hands-free operationCall information Desired no Easy DiallingWith one touch button One-Touch Dialling To store a phone number Dial no Using numbers stored in the system System Speed DiallingTo dial Dialling Example Party’s number max digits To set/cancelTo a pre-set party by going off-hook Pickup Dialling Party’s no Quick dialling no Using a quick dialling number Quick DiallingTo a Phantom extension To call to a phantom extension Flashing green Incoming call To answer Automatic Redial RedialRedialling the last number you dialled Last Number Redial To dial automatically Automatic Redial To save Saving the number and redialling Saved Number Redial To answer a callback ringing and call When the Dialled Line is Busy or There is No AnswerTo cancel Reserving a busy line Automatic Callback Busy To answer and call Sending a call waiting tone Busy Station Signalling BSS Extension no To leave/cancel a message waiting indicationLeaving a message waiting indication Message Waiting To leave a message waiting indication MSG Off or MSG On To check and select the party To call back To clear all message waiting indications Joining an existing call Executive Busy Override DPT DPT/SLT To join Using an account code Account Code Entry Calling without RestrictionsPhone no To an extension refusing the call DND Override Alternating the Calling Method Alternate Calling Ring/Voice For voice-callingFor ring-calling Isdn Service no Integrated Services Digital Network Isdn Service AccessIf your telephone has an Isdn Service button If your telephone does not have an Isdn Service button Making Calls To call an extension Phone noPhone no Code Phone no Enter Disa phone number To call an external partyTo start a new conversation Desired no Example Receiving CallsAnswering Calls Helpful hints for the hands-free operation On Set Answering Hands-free Hands-free Answerback Answering a Call Ringing at Another Telephone Call Pickup Extension GroupOutside CO Call Pickup Picks up an outside call Press C.Pickup Group Pickup Group Press Page-Ext Answer Rotate Jog Dial until Page-E ANS is displayed Receiving Calls During a Conversation Call DurationTo view the call duration Holding a Call Holding regularTo hold To retrieve a call Holding ext noHolding ext no To hold multiple intercom calls, use the Call Park feature One-touch dialling with automatic holdFlashing green Your held call To set Holding in a system parking zone Call Park Parkingexte sionzonenono Parking zone no Enter parking zone number Feature Access until Call ParkTo retrieve Parking zone no Stored parking Zone no Retrieving a Call on a Telephone Answering Machine TAM To move with holding a call Terminal Portability TP for Isdn Extension Talking to Two Parties Alternately Call Splitting Number or press DSS Transferring a Call Enter line access Enter phone number Line access Special Tones DefaultAnswering a Call Waiting To talk to the new party Three-party Conversation Adding a third party during a conversation ConferenceDesired Party’s no To return Leaving a conference Saving a Number Notebook Function To storeTo dial automatically Saved Number Redial Flashing red Mute MuteHandset Mute Microphone Mute To set/cancel Built-in Voice Message Before Leaving Your Desk Feat Extension OGM To replay OGM/Timed Reminder OGM Off-hook Make your selection To delete OGM/Timed Reminder OGM To set the voice message function To cancel the voice message function To replay the message which is not yet heard To leave a message using the Direct Message function To replay the message To replay all messagesOLD Enter the Voice Message Access Code during OGMTo replay/delete the messages from the outside To delete a message To delete all messages of a personal message box at once Forwarding Your Calls Call Forwarding Extension no. or To set except Call Forwarding by Isdn Line Your Press FWD-From CancelYour Press FWD/DND To cancel Call Forwarding by Isdn Line To set Call Forwarding by Isdn LineYour MSN Boss-secretary function Forwarding Forwarding Calls from a Hunting GroupHunting Group Or extension no Destination extension can call the forwarding group Off-hook Dial On-hook Enter required number Message no Default Message Press Absent MSG On Feature Access until Abst MSG On Press Absent MSG Off Absent MSG Off Desired code Same code To lock/unlock Flashing red a call waiting Customising Your Phone Leaving a Hunting Group Log-In/Log-Out All Making/Answering an AnnouncementPaging 100 101 Rotate Jog Dial until Page Extrn is displayedPress Paging External Group no Feature Access until Page GRP102 Group Press Paging Group 103 Through a speaker Paging a Person and Transferring a Call104 Through a speaker and telephones 105 Through the telephones of a particular extension groupGroup no. Specific Answering a Paged Announcement 106Page-E ANS is Page-GRP ANS is 107Through the telephones Rotate Jog Dial until Page-GRP ANS is displayed 108 Setting the Telephone According to Your NeedsSetting the Alarm Timed Reminder To view the setting 109 To stop or answer the ringingAny key Enter extension number , dial Refusing Incoming Calls Do Not Disturb DNDRefusing all calls 110 111 Press FWD/DND Cancel 112 Call waiting toneWhisper Ohca 113 Denying the Paged Announcement Paging Deny To select an identification number to be displayed 114 115 To change the setting at any time for a particular callLine access Press CO or enter the line access number 9 or 116 117 118 119 Turning on the Background Music 120 11 Day/Night ServiceAutomatic Night Service Manual Night Service 121 To confirm the current mode, press the # key while on-hookPress Night Auto/On/Off 122 Checking the Day/Night Service Status 123 Press Parallel On/Off 124 125 126 Using User-supplied EquipmentIf a Doorphone/Door Opener is Connected Doorphone call Doorphone no. Specific To set/cancel at the extension receiving doorphone calls127 To clear the phone number From any extension while talking to the doorphone Opening the door128 From a specified extension To forward your calls to your mailbox If a Voice Processing System is ConnectedDPT Integration 129 130 Transferring callsTo check and select the message Before operating Screening calls Live Call Screening LCS131 To listen to a stored message 132 To set/cancel the passwordTo cancel Live Call Screening Operation Flowchart Answering the call 133 To record into another mailbox Recording a conversation Two-Way Recording134 To record into your mailbox To switch on If an External Relay is Connected135 To answer available only when the second ringer is ringing If a Second Ringer is Connected136 Using the Display Proprietary Telephone 137To confirm To clear one log entry 138To lock the log To unlock the log 139 To record a call log 140 Operation Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235Using the KX-T7431 141 Parameter Using the KX-T7433Operating the various features System Feature Access 142 Extension Dialling System Feature143 Calling an intercom Using the KX-T7436 Operation using the function buttons144 Operation using the soft buttons 145Parameter 146 Calling using 147 Using the KX-T7235 148 149 Storing the names and numbers for station speed dialling Enter desired number Display feature list150 Press function 151 152 Call Forwarding/Do Not Disturb feature 153 154 155 Section Operator Operation Switching Level of Service Extension Control156 COS Secondary 157 Enter programming Changing the Settings158 Input System Control 159To forward Ext-BGM On/Off Turning on the External Background Music160 To start/stop background music OGM no Recording Company Greeting Outgoing Messages161 To record OGM for outside incoming call To replay OGM for outside incoming calls 162 163 To delete OGM for outside incoming callsOGM no To transfer an outside call to an extension with one-touch Using the ANSWER/RELEASE Button KX-T7441 only164 To transfer a call 165 Printing the System Working Report 166 167 Section Customising Your Phone & System Customising Your Phone Station Programming Customising Your Phone Station Programming168 169 Initial Settings 170 To confirm the current setting 171 To clear all settings 172 Customising the Buttons 173 174 To exit the mode at any time, lift the handsetTo make the ringing tone of each CO button distinctive To change the ringing tone for intercom calls Phantom To set a phantom ringing on or off at an extensionTo clear the button data 175 Enter ID code Charge Fee Management Pre-assigned extension only176 ID code 177 Customising Your System Customising Your System178 If you do not know the jack no., confirm it as shown below 179Display Jack Number Procedure 180Confirmation Programme no To exit the programming mode at any time, lift the handsetUser password 181 Character Entry 182Entering characters Combination Table 183 184 Hour Date and Time Set185 Day 186 Speed dial no Phone noEnter speed dial Enter phone number 1234 201 123 187 Enter speed dial Default No entry188 Speed dial no Name Extension Number Set 189Jack no Extension no Press Next Extension Name Set190 Jack no 191 Section Appendix Troubleshooting Troubleshooting192 193 194 195 Feature Number ListFeature Number List Feature Default Assigned no Additional digits 196 Colp 197 198 199 DirectoryDirectory Extension System Speed Dialling 200Speed Name Phone no 201 202 203 204 Speed Name Phone no 205 Station Speed Dialling 206Name Quick Dialling 207Quick dial no While on-hook What is This Tone?What is This Tone? When going off-hook Reorder Tone When you make calls209 Busy Tone Ccbs Tone When setting the features programming During a conversation210 211 212 SpecificationsSpecifications General Description 213 System Data 214 215 Section Index 216 Index Index Index Pause Index Copyright Panasonic Business Systems U.K