Manuals / Panasonic / Communications / Telephone

Panasonic KX-TD612E user manual 193

Models: KX-TD612E

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5.1 Troubleshooting

Problem	Remedy
I cannot make an outside call.	• The telephone is locked.
	Unlock your telephone. ( 2.5.5 Preventing Other
	People from Using Your Telephone (Electronic Station
	Lockout), 3.1.2 Changing the Settings)

•Toll restriction is activated.

Consult your manager or dealer.

• An account code is required. ( 2.2.5 Calling without Restrictions, 4.1.4 Charge Fee Management [Pre-assigned extension only])

•Nothing was dialled within 10 seconds after going off-hook.

Hang up, off-hook and re-dial again.

A reorder tone is audible or	• The telephone is locked.
"Restricted" is displayed.	Unlock your telephone. ( 2.5.5 Preventing Other
	Unlock your telephone. ( 2.5.5 Preventing Other
	People from Using Your Telephone (Electronic Station
	Lockout), 3.1.2 Changing the Settings)

•Toll restriction is activated.

Consult your manager or dealer.

•	An account code is required. ( 2.2.5	Calling
	without Restrictions, 4.1.4 Charge Fee Management
	[Pre-assigned extension only])

I cannot make an outside call using •	A line access number was not stored.
the One-Touch Dialling button or	A line access number is required for outside calls. (
speed dialling.	2.2.1 Basic Calling, Refer to "Storing the names and
	numbers for station speed dialling" in 2.9.3	Using the
	KX-T7431, KX-T7433, KX-T7436 or KX-T7235,

4.1.3Customising the Buttons)

I cannot remember the feature			Ask your dealer to change the feature numbers for
numbers.	easier use.
			Store the feature numbers into the One-Touch Dialling
	buttons. (			4.1.3 Customising the Buttons)

Redialling does not function.	• The stored number was more than 24 digits or an
		extension number. ( 2.2.3 Redial)

I do not want to show my	•	(	2.7.6	Preventing Your Number Being Displayed on
identification number to the calling or		the Called Party's Telephone (Calling Line Identification
called party's telephone.		Restriction [CLIR]), 2.7.7 Preventing Your Number
		Being Displayed on the Calling Party's Telephone
		(Connected Line Identification Restriction [COLR]))

I want to show my identification	•	(	2.7.5	Automatic Selection of Calling/Connected
number to the calling or called party's		Line Identification Presentation (CLIP/COLP))
telephone.

Appendix

193

Image 193

Panasonic KX-TD612E user manual 193

Contents

Digital Super Hybrid System Connection Example Page Following icons are used frequently in this manual Important InformationSafety Instructions For future reference Table of Contents Making/Answering an Announcement Setting the Telephone According to Your Needs195 192199 208Table of Contents Section Overview Capacity CapacityNames and Locations Names and LocationsKX-TD612 Function Display Soft Digital Proprietary Telephone Example KX-T7436Function Jog DialTo close the front cover To open the front coverConnection Example Connection ExampleAdding Another Telephone in Parallel Adding Another Telephone in Parallel EXtra Device Port XDPMethod EXtra Device Port XDPConductor wiring cord Connect pins H and L only Restarting the System Using the Power SwitchRestarting the System Restarting the System Section Operation Before Operating the Telephones Feature NumbersBefore Operating the Telephones What kind of telephone can be used?Your Extension Number DisplayRestrictions Icon Descriptions When You Use a Panasonic Digital Proprietary TelephoneAnswer Used to answer an Intercom Used to make or receive Left Right Using a Jog DialLevel decreases Level increases Calling without Restrictions Feature title How to Follow the StepsConditions Sub feature title Description Operation steps HintsFor Isdn Extension Users Basic Calling Making CallsCalling another extension To another extension Intercom CallTo an operator Operator Call Calling an external partyCustomising Your Phone Customising Your SystemHelpful hints for hands-free operation Emergency callCall information With one touch button One-Touch Dialling Easy DiallingTo store a phone number Desired noTo dial Using numbers stored in the system System Speed DiallingDialling Example Dial noTo a pre-set party by going off-hook Pickup Dialling To set/cancelParty’s no Party’s number max digitsTo a Phantom extension Using a quick dialling number Quick DiallingTo call to a phantom extension Quick dialling noFlashing green Incoming call To answerRedialling the last number you dialled Last Number Redial RedialTo dial automatically Automatic Redial Automatic RedialTo save Saving the number and redialling Saved Number RedialTo cancel When the Dialled Line is Busy or There is No AnswerReserving a busy line Automatic Callback Busy To answer a callback ringing and callTo answer and call Sending a call waiting tone Busy Station Signalling BSS Leaving a message waiting indication Message Waiting To leave/cancel a message waiting indicationTo leave a message waiting indication Extension noMSG Off or MSG On To check and select the partyTo call back To clear all message waiting indications Joining an existing call Executive Busy OverrideDPT DPT/SLT To joinCalling without Restrictions Using an account code Account Code EntryPhone no To an extension refusing the call DND Override For voice-calling Alternating the Calling Method Alternate Calling Ring/VoiceFor ring-calling If your telephone has an Isdn Service button Integrated Services Digital Network Isdn Service AccessIf your telephone does not have an Isdn Service button Isdn Service noMaking Calls Phone no To call an extensionPhone no Code To start a new conversation To call an external partyDesired no Phone no Enter Disa phone numberAnswering Calls Receiving CallsHelpful hints for the hands-free operation ExampleOn Set Answering Hands-free Hands-free AnswerbackExtension Group Answering a Call Ringing at Another Telephone Call PickupOutside CO Call Pickup Picks up an outside call Press C.Pickup Group Pickup GroupPress Page-Ext Answer Rotate Jog Dial until Page-E ANS is displayedReceiving Calls Call Duration During a ConversationTo view the call duration Holding regular Holding a CallTo hold Holding ext no To retrieve a callHolding ext no One-touch dialling with automatic hold To hold multiple intercom calls, use the Call Park featureFlashing green Your held call To set Holding in a system parking zone Call ParkParkingexte sionzonenono Parking zone noTo retrieve Feature Access until Call ParkParking zone no Enter parking zone numberStored parking Zone no Retrieving a Call on a Telephone Answering Machine TAM To move with holding a call Terminal Portability TP for Isdn ExtensionTalking to Two Parties Alternately Call Splitting Number or press DSS Transferring a CallEnter line access Enter phone number Line accessAnswering a Call Waiting DefaultTo talk to the new party Special TonesAdding a third party during a conversation Conference Three-party ConversationDesired Party’s no To return Leaving a conferenceTo store Saving a Number Notebook FunctionTo dial automatically Saved Number Redial Handset Mute MuteMicrophone Mute Flashing red MuteTo set/cancel Built-in Voice Message Before Leaving Your DeskFeat Extension OGM To replay OGM/Timed Reminder OGMOff-hook Make your selection To delete OGM/Timed Reminder OGMTo set the voice message function To cancel the voice message functionTo replay the message which is not yet heard To leave a message using the Direct Message functionTo replay all messages To replay the messageOLD To replay/delete the messages from the outside Access Code during OGMTo delete a message Enter the Voice MessageTo delete all messages of a personal message box at once Forwarding Your Calls Call Forwarding Extension no. or To set except Call Forwarding by Isdn LineYour Press FWD-From CancelPress FWD/DND YourTo set Call Forwarding by Isdn Line To cancel Call Forwarding by Isdn LineYour MSN Boss-secretary function Hunting Group Forwarding Calls from a Hunting GroupOr extension no ForwardingDestination extension can call the forwarding group Off-hook Dial On-hook Enter required number Message no Default MessagePress Absent MSG On Feature Access until Abst MSG OnPress Absent MSG Off Absent MSG OffDesired code Same code To lock/unlockFlashing red a call waiting Customising Your Phone Leaving a Hunting Group Log-In/Log-OutPaging Making/Answering an Announcement100 AllRotate Jog Dial until Page Extrn is displayed 101Press Paging External 102 Feature Access until Page GRPGroup Group noPress Paging Group 103104 Paging a Person and Transferring a CallThrough a speaker and telephones Through a speakerThrough the telephones of a particular extension group 105Group no. Specific 106 Answering a Paged AnnouncementPage-E ANS is Through the telephones 107Rotate Jog Dial until Page-GRP ANS is displayed Page-GRP ANS isSetting the Alarm Timed Reminder Setting the Telephone According to Your NeedsTo view the setting 108To stop or answer the ringing 109Any key Refusing all calls Refusing Incoming Calls Do Not Disturb DND110 Enter extension number , dial111 Press FWD/DND CancelCall waiting tone 112Whisper Ohca 113 Denying the Paged Announcement Paging DenyTo select an identification number to be displayed 114Line access To change the setting at any time for a particular callPress CO or enter the line access number 9 or 115116 117 118 119 Turning on the Background MusicAutomatic Night Service 11 Day/Night ServiceManual Night Service 120To confirm the current mode, press the # key while on-hook 121Press Night Auto/On/Off 122 Checking the Day/Night Service Status123 Press Parallel On/Off 124125 If a Doorphone/Door Opener is Connected Using User-supplied EquipmentDoorphone call 126127 To set/cancel at the extension receiving doorphone callsTo clear the phone number Doorphone no. Specific128 Opening the doorFrom a specified extension From any extension while talking to the doorphoneDPT Integration If a Voice Processing System is Connected129 To forward your calls to your mailboxTransferring calls 130To check and select the message 131 Screening calls Live Call Screening LCSTo listen to a stored message Before operatingTo cancel Live Call Screening To set/cancel the passwordOperation Flowchart 132Answering the call 133134 Recording a conversation Two-Way RecordingTo record into your mailbox To record into another mailboxIf an External Relay is Connected To switch on135 If a Second Ringer is Connected To answer available only when the second ringer is ringing136 137 Using the Display Proprietary TelephoneTo confirm To lock the log 138To unlock the log To clear one log entry139 To record a call log 140Using the KX-T7431 Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235141 OperationOperating the various features System Feature Access Using the KX-T7433142 Parameter143 System FeatureCalling an intercom Extension DiallingOperation using the function buttons Using the KX-T7436144 145 Operation using the soft buttonsParameter 146 Calling using147 Using the KX-T7235148 149 Storing the names and numbers for station speed dialling150 Display feature listPress function Enter desired number151 152 Call Forwarding/Do Not Disturb feature153 154 155 Section Operator OperationExtension Control Switching Level of Service156 COS Secondary 157158 Changing the SettingsInput Enter programming159 System ControlTo forward 160 Turning on the External Background MusicTo start/stop background music Ext-BGM On/Off161 Recording Company Greeting Outgoing MessagesTo record OGM for outside incoming call OGM noTo replay OGM for outside incoming calls 162To delete OGM for outside incoming calls 163OGM no 164 Using the ANSWER/RELEASE Button KX-T7441 onlyTo transfer a call To transfer an outside call to an extension with one-touch165 Printing the System Working Report166 167 Section Customising Your Phone & SystemCustomising Your Phone Station Programming Customising Your Phone Station Programming168 169 Initial Settings170 To confirm the current setting171 To clear all settings172 Customising the Buttons173 To make the ringing tone of each CO button distinctive To exit the mode at any time, lift the handsetTo change the ringing tone for intercom calls 174To clear the button data To set a phantom ringing on or off at an extension175 Phantom176 Charge Fee Management Pre-assigned extension onlyID code Enter ID code177 Customising Your System Customising Your System178 Display 179Jack Number If you do not know the jack no., confirm it as shown below180 ProcedureConfirmation User password To exit the programming mode at any time, lift the handset181 Programme no182 Character EntryEntering characters Combination Table 183184 185 Date and Time SetDay HourSpeed dial no Phone no 186Enter speed dial Enter phone number 1234 201 123 187188 Default No entrySpeed dial no Name Enter speed dial189 Extension Number SetJack no Extension no 190 Extension Name SetJack no Press Next191 Section AppendixTroubleshooting Troubleshooting192 193 194 Feature Number List Feature Number ListFeature Default Assigned no Additional digits 195196 Colp 197198 Directory DirectoryExtension 199200 System Speed DiallingSpeed Name Phone no 201 202 203 204 Speed Name Phone no 205206 Station Speed DiallingName 207 Quick DiallingQuick dial no What is This Tone? What is This Tone?When going off-hook While on-hook209 When you make callsBusy Tone Ccbs Tone Reorder ToneDuring a conversation When setting the features programming210 211 Specifications SpecificationsGeneral Description 212213 System Data214 215 Section Index216 IndexIndex Index Pause Index Copyright Panasonic Business Systems U.K