Manuals / Panasonic / Communications / Telephone

Panasonic KX-TD612E user manual 194

Models: KX-TD612E

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5.1Troubleshooting

Problem	Remedy
I cannot send a call waiting tone to the •	The other party has not set the Call Waiting feature.
dialled extension.	( 2.2.4 When the Dialled Line is Busy or There is No
	Answer, 2.4.7 Answering a Call Waiting,

2.7.3Receiving a Call Waiting (Call Waiting/Off-Hook Call Announcement [OHCA]/Whisper OHCA))

•The other party has set Data Line Security.

consult your dealer.

I forgot the lock code/Live Call	Ask the Operator or manager to assist you. (
Screening Password.	3.1.2	Changing the Settings)

The background music started	Turn off the music. (			2.7.10	Turning on the
suddenly.	Background Music, 3.2.2			Turning on the External
	Background Music)

I do not want to display a number	Conceal the number. (			Refer to "Storing the names
which is stored in memory.	and numbers for station speed dialling" in 2.9.3					Using the
	KX-T7431, KX-T7433, KX-T7436 or KX-T7235,
	4.1.3	Customising the Buttons)

The display does not show the	• The telephone is not a Panasonic digital proprietary
message described in the manual.	telephone.
		This manual shows messages which appear only on
	Panasonic digital proprietary telephones (e.g. KX-
	T7436).(		2.1.1 Before Operating the Telephones)

I want to confirm my extension	(	4.2.1	Customising Your System)
number and jack number.

The date and time are not correct.	• Set the date and time by customising your system.
	(	4.2.2 Date and Time Set (000))

The display is abnormal.	• The lithium battery for memory back-up needs to be
	replaced.
		Consult your dealer.

I want to make distinctive the ringing	(	4.1.2	Initial Settings, 4.1.3		Customising the
tones.	Buttons)

The MESSAGE button light is lit.	• There are three scenarios: (1) Someone left you a
	message waiting indication, or (2) someone left you a
	BV message, or (3) someone left you a voice mail
	message. Press the button to call back or receive the
	message.

"System Data Err 1" is displayed at	• There is a wrong system data with back up RAM for
the operator 1's telephone.	master system.
		Consult your dealer.

"Check Printer" is displayed at the	• The printer is out of paper or is out-of-service.
operator 1's telephone.		Consult your manager or dealer.

"Voice Msg Full" is displayed.	• Delete the voice messages stored in the company
	and/or a personal message box. ( 2.5.1					Built-in
	Voice Message)

194

Appendix

Image 194

Panasonic KX-TD612E user manual 194

Contents

Digital Super Hybrid System Connection Example Page Important Information Following icons are used frequently in this manualSafety Instructions For future reference Table of Contents Setting the Telephone According to Your Needs Making/Answering an Announcement199 192195 208Table of Contents Section Overview Capacity CapacityKX-TD612 Names and LocationsNames and Locations Function Digital Proprietary Telephone Example KX-T7436Function Display Soft Jog DialTo open the front cover To close the front coverConnection Example Connection ExampleMethod Adding Another Telephone in Parallel EXtra Device Port XDPAdding Another Telephone in Parallel EXtra Device Port XDPConductor wiring cord Connect pins H and L only Restarting the System Using the Power SwitchRestarting the System Restarting the System Section Operation Before Operating the Telephones Feature NumbersBefore Operating the Telephones What kind of telephone can be used?Restrictions DisplayYour Extension Number When You Use a Panasonic Digital Proprietary Telephone Icon DescriptionsAnswer Used to answer an Intercom Used to make or receive Level decreases Level increases Using a Jog DialLeft Right Conditions Sub feature title Description Operation steps How to Follow the StepsCalling without Restrictions Feature title HintsFor Isdn Extension Users Calling another extension Making CallsBasic Calling To another extension Intercom CallCustomising Your Phone Calling an external partyTo an operator Operator Call Customising Your SystemCall information Emergency callHelpful hints for hands-free operation To store a phone number Easy DiallingWith one touch button One-Touch Dialling Desired noDialling Example Using numbers stored in the system System Speed DiallingTo dial Dial noParty’s no To set/cancelTo a pre-set party by going off-hook Pickup Dialling Party’s number max digitsTo call to a phantom extension Using a quick dialling number Quick DiallingTo a Phantom extension Quick dialling noTo answer Flashing green Incoming callTo dial automatically Automatic Redial RedialRedialling the last number you dialled Last Number Redial Automatic RedialSaving the number and redialling Saved Number Redial To saveReserving a busy line Automatic Callback Busy When the Dialled Line is Busy or There is No AnswerTo cancel To answer a callback ringing and callTo answer and call Sending a call waiting tone Busy Station Signalling BSS To leave a message waiting indication To leave/cancel a message waiting indicationLeaving a message waiting indication Message Waiting Extension noTo check and select the party MSG Off or MSG OnTo call back Joining an existing call Executive Busy Override To clear all message waiting indicationsTo join DPT DPT/SLTPhone no Using an account code Account Code EntryCalling without Restrictions To an extension refusing the call DND Override For ring-calling Alternating the Calling Method Alternate Calling Ring/VoiceFor voice-calling If your telephone does not have an Isdn Service button Integrated Services Digital Network Isdn Service AccessIf your telephone has an Isdn Service button Isdn Service noMaking Calls Phone no Code To call an extensionPhone no Desired no To call an external partyTo start a new conversation Phone no Enter Disa phone numberHelpful hints for the hands-free operation Receiving CallsAnswering Calls ExampleAnswering Hands-free Hands-free Answerback On SetOutside CO Call Pickup Picks up an outside call Answering a Call Ringing at Another Telephone Call PickupExtension Group Pickup Group Press C.Pickup GroupRotate Jog Dial until Page-E ANS is displayed Press Page-Ext AnswerReceiving Calls To view the call duration During a ConversationCall Duration To hold Holding a CallHolding regular Holding ext no To retrieve a callHolding ext no Flashing green Your held call To hold multiple intercom calls, use the Call Park featureOne-touch dialling with automatic hold Holding in a system parking zone Call Park To setParking zone no Parkingexte sionzonenonoParking zone no Feature Access until Call ParkTo retrieve Enter parking zone numberStored parking Zone no Retrieving a Call on a Telephone Answering Machine TAM Terminal Portability TP for Isdn Extension To move with holding a callTalking to Two Parties Alternately Call Splitting Transferring a Call Number or press DSSLine access Enter line access Enter phone numberTo talk to the new party DefaultAnswering a Call Waiting Special TonesDesired Party’s no Three-party ConversationAdding a third party during a conversation Conference Leaving a conference To returnTo dial automatically Saved Number Redial Saving a Number Notebook FunctionTo store Microphone Mute MuteHandset Mute Flashing red MuteTo set/cancel Before Leaving Your Desk Built-in Voice MessageFeat To replay OGM/Timed Reminder OGM Extension OGMTo delete OGM/Timed Reminder OGM Off-hook Make your selectionTo cancel the voice message function To set the voice message functionTo leave a message using the Direct Message function To replay the message which is not yet heardOLD To replay the messageTo replay all messages To delete a message Access Code during OGMTo replay/delete the messages from the outside Enter the Voice MessageTo delete all messages of a personal message box at once Forwarding Your Calls Call Forwarding To set except Call Forwarding by Isdn Line Extension no. orPress FWD/DND Press FWD-From CancelYour YourYour MSN To cancel Call Forwarding by Isdn LineTo set Call Forwarding by Isdn Line Boss-secretary function Or extension no Forwarding Calls from a Hunting GroupHunting Group ForwardingDestination extension can call the forwarding group Message no Default Message Off-hook Dial On-hook Enter required numberFeature Access until Abst MSG On Press Absent MSG OnAbsent MSG Off Press Absent MSG OffTo lock/unlock Desired code Same codeLeaving a Hunting Group Log-In/Log-Out Flashing red a call waiting Customising Your Phone100 Making/Answering an AnnouncementPaging AllPress Paging External 101Rotate Jog Dial until Page Extrn is displayed Group Feature Access until Page GRP102 Group no103 Press Paging GroupThrough a speaker and telephones Paging a Person and Transferring a Call104 Through a speakerGroup no. Specific 105Through the telephones of a particular extension group Page-E ANS is Answering a Paged Announcement106 Rotate Jog Dial until Page-GRP ANS is displayed 107Through the telephones Page-GRP ANS isTo view the setting Setting the Telephone According to Your NeedsSetting the Alarm Timed Reminder 108Any key 109To stop or answer the ringing 110 Refusing Incoming Calls Do Not Disturb DNDRefusing all calls Enter extension number , dialPress FWD/DND Cancel 111Whisper Ohca 112Call waiting tone Denying the Paged Announcement Paging Deny 113114 To select an identification number to be displayedPress CO or enter the line access number 9 or To change the setting at any time for a particular callLine access 115116 117 118 Turning on the Background Music 119Manual Night Service 11 Day/Night ServiceAutomatic Night Service 120Press Night Auto/On/Off 121To confirm the current mode, press the # key while on-hook Checking the Day/Night Service Status 122123 124 Press Parallel On/Off125 Doorphone call Using User-supplied EquipmentIf a Doorphone/Door Opener is Connected 126To clear the phone number To set/cancel at the extension receiving doorphone calls127 Doorphone no. SpecificFrom a specified extension Opening the door128 From any extension while talking to the doorphone129 If a Voice Processing System is ConnectedDPT Integration To forward your calls to your mailboxTo check and select the message 130Transferring calls To listen to a stored message Screening calls Live Call Screening LCS131 Before operatingOperation Flowchart To set/cancel the passwordTo cancel Live Call Screening 132133 Answering the callTo record into your mailbox Recording a conversation Two-Way Recording134 To record into another mailbox135 To switch onIf an External Relay is Connected 136 To answer available only when the second ringer is ringingIf a Second Ringer is Connected To confirm Using the Display Proprietary Telephone137 To unlock the log 138To lock the log To clear one log entry139 140 To record a call log141 Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235Using the KX-T7431 Operation142 Using the KX-T7433Operating the various features System Feature Access ParameterCalling an intercom System Feature143 Extension Dialling144 Using the KX-T7436Operation using the function buttons Parameter Operation using the soft buttons145 Calling using 146Using the KX-T7235 147148 Storing the names and numbers for station speed dialling 149Press function Display feature list150 Enter desired number151 Call Forwarding/Do Not Disturb feature 152153 154 Section Operator Operation 155156 Switching Level of ServiceExtension Control 157 COS SecondaryInput Changing the Settings158 Enter programmingTo forward System Control159 To start/stop background music Turning on the External Background Music160 Ext-BGM On/OffTo record OGM for outside incoming call Recording Company Greeting Outgoing Messages161 OGM no162 To replay OGM for outside incoming callsOGM no 163To delete OGM for outside incoming calls To transfer a call Using the ANSWER/RELEASE Button KX-T7441 only164 To transfer an outside call to an extension with one-touchPrinting the System Working Report 165166 Section Customising Your Phone & System 167168 Customising Your Phone Station ProgrammingCustomising Your Phone Station Programming Initial Settings 169To confirm the current setting 170To clear all settings 171Customising the Buttons 172173 To change the ringing tone for intercom calls To exit the mode at any time, lift the handsetTo make the ringing tone of each CO button distinctive 174175 To set a phantom ringing on or off at an extensionTo clear the button data PhantomID code Charge Fee Management Pre-assigned extension only176 Enter ID code177 178 Customising Your SystemCustomising Your System Jack Number 179Display If you do not know the jack no., confirm it as shown belowConfirmation Procedure180 181 To exit the programming mode at any time, lift the handsetUser password Programme noEntering characters Character Entry182 183 Combination Table184 Day Date and Time Set185 HourEnter speed dial Enter phone number 186Speed dial no Phone no 187 1234 201 123Speed dial no Name Default No entry188 Enter speed dialJack no Extension no Extension Number Set189 Jack no Extension Name Set190 Press NextSection Appendix 191192 TroubleshootingTroubleshooting 193 194 Feature Default Assigned no Additional digits Feature Number ListFeature Number List 195196 197 Colp198 Extension DirectoryDirectory 199Speed Name Phone no System Speed Dialling200 201 202 203 204 205 Speed Name Phone noName Station Speed Dialling206 Quick dial no Quick Dialling207 When going off-hook What is This Tone?What is This Tone? While on-hookBusy Tone Ccbs Tone When you make calls209 Reorder Tone210 When setting the features programmingDuring a conversation 211 General Description SpecificationsSpecifications 212System Data 213214 Section Index 215Index 216Index Index Pause Index Copyright Panasonic Business Systems U.K