
5.1Troubleshooting
Problem | Remedy |
I cannot send a call waiting tone to the • | The other party has not set the Call Waiting feature. |
dialled extension. | ( 2.2.4 When the Dialled Line is Busy or There is No |
| Answer, 2.4.7 Answering a Call Waiting, |
2.7.3Receiving a Call Waiting (Call
•The other party has set Data Line Security.
consult your dealer.
I forgot the lock code/Live Call | Ask the Operator or manager to assist you. ( |
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Screening Password. | 3.1.2 | Changing the Settings) |
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The background music started | Turn off the music. ( | 2.7.10 | Turning on the | |||
suddenly. | Background Music, 3.2.2 | Turning on the External | ||||
| Background Music) |
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I do not want to display a number | Conceal the number. ( | Refer to "Storing the names | ||||
which is stored in memory. | and numbers for station speed dialling" in 2.9.3 | Using the | ||||
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| 4.1.3 | Customising the Buttons) |
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The display does not show the | • The telephone is not a Panasonic digital proprietary | |||||
message described in the manual. | telephone. |
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| This manual shows messages which appear only on | ||||
| Panasonic digital proprietary telephones (e.g. KX- | |||||
| T7436).( | 2.1.1 Before Operating the Telephones) | ||||
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I want to confirm my extension | ( | 4.2.1 | Customising Your System) |
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number and jack number. |
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The date and time are not correct. | • Set the date and time by customising your system. | |||||
| ( | 4.2.2 Date and Time Set (000)) |
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The display is abnormal. | • The lithium battery for memory | |||||
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| Consult your dealer. |
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I want to make distinctive the ringing | ( | 4.1.2 | Initial Settings, 4.1.3 | Customising the | ||
tones. | Buttons) |
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The MESSAGE button light is lit. | • There are three scenarios: (1) Someone left you a | |||||
| message waiting indication, or (2) someone left you a | |||||
| BV message, or (3) someone left you a voice mail | |||||
| message. Press the button to call back or receive the | |||||
| message. |
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"System Data Err 1" is displayed at | • There is a wrong system data with back up RAM for | |||||
the operator 1's telephone. | master system. |
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| Consult your dealer. |
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"Check Printer" is displayed at the | • The printer is out of paper or is | |||||
operator 1's telephone. |
| Consult your manager or dealer. |
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"Voice Msg Full" is displayed. | • Delete the voice messages stored in the company | |||||
| and/or a personal message box. ( 2.5.1 | |||||
| Voice Message) |
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194 | Appendix |