ENGLISH

Troubleshooting

When this occurs

Possible cause

Refer to

Page

 

 

 

Is the computer on?

 

Has the power supply cable of computer been connected cor-

28

Tray fails to open.

rectly?

 

 

Has the label of media peeled off?

21

 

Insert the supplied pin into manual eject hole to open the tray.

 

Tray fails to close.

Has the disc been inserted correctly?

30 32

Computer fails to

Has the drive’s master/slave jumper pin been set correctly?

24

Are the drive and computer connected correctly?

23 28

work.

Has a floppy disk been left inside the computer?

 

Drive cannot be ac-

Are the drive and computer connected correctly?

23 28

cessed normally.

Is the device driver software installed correctly?

40

Drive is not recog-

Is the device driver installed correctly?

40

If the drive letter of CD-ROM/DVD-ROM side is recognized

 

nized in Windows.

 

only, then the device driver software is not installed.

 

 

 

 

 

 

 

Did you initialize (format) the DVD-RAM disc?

50

 

Did you access the drive letter assigned to the drive?

70

 

Did you insert a single-sided DVD-RAM disc with the label side

30 32

Cannot read or write

facing up?

 

DVD-RAM disc.

Is the DVD-RAM disc dirty?

11

 

Has condensation formed in the drive?

11

 

(Wait an hour or so after turning on the computer for the drive to

 

 

dry and then try operating.)

 

 

 

 

Can read but cannot

See the table on page 83.

83

write DVD-RAM disc.

 

 

 

Did you access the drive letter assigned to the drive?

70

 

Only discs supported by this drive can be used.

15

 

Is the disc inserted correctly so that the operation lamp turns

30 32

 

green?

30 32

 

Did you insert the discs with label facing up?

Discs cannot be

Are you using correct software program for playing the discs?

Is the disc dirty, scratched, cracked, warped, written on the sur-

11 142

read.

face or is a label put on the disc?

 

 

 

 

Has condensation formed in the drive?

11

 

(Wait an hour or so after turning on the computer for the drive to

 

 

dry and then try operating.)

 

 

Does the driver’s region number match the number of the disc

74

 

you are using?

 

No sound from the

 

 

PC speaker (or the

Have the drive and sound board been connected correctly?

28

speakers with builtin

 

 

amplifier)

 

 

 

 

 

Operating indicator

See page 128.

128

lamp blinks

 

 

 

 

 

Others

See Q&A page 124.

124

130

VQT9473

Page 130
Image 130
Panasonic LF-D321 manual Troubleshooting, 130, When this occurs Possible cause Refer to